681 Cl. 12, San José de Cúcuta, Norte de Santander, 540006
What's nearby
Gobernación Norte de Santander - 5 min walk - 0.4 km
Cucuta Museum of Culture - 6 min walk - 0.5 km
Colon Park - 6 min walk - 0.5 km
Ventura Plaza Commercial Center - 15 min walk - 1.3 km
General Santander Stadium - 17 min walk - 1.4 km
Getting around
Cucuta (CUC-Camilo Daza Intl.) - 17 min drive
Restaurants
Café Frontera - 8 min walk
The Clover Funk Pub - 2 min walk
Terraza 360 Grados - 4 min walk
La Dacha - 7 min walk
Restaurante La Mazorca - 6 min walk
About this property
Hotel El Andino
Enjoy your visit to San José de Cúcuta with a stay at Hotel El Andino.
Languages
Spanish
At a glance
Hotel size
34 rooms
Arriving/Leaving
Check-in start time: 9:00 AM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 15
Check-out time is 1 PM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Coffee shop
Free daily reception
Travelling with children
Children stay for free (see details)
Working away
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
Terrace
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Low-height worktop and sink
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Renovations and closures
The property is closed between 11 July and 23 July.
Children & extra beds
Rollaway beds are available for COP 25000.0 per night
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
There is no hot water on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel El Andino Cucuta
Hotel El Andino San José de Cúcuta
El Andino San José de Cúcuta
Hotel Hotel El Andino San José de Cúcuta
San José de Cúcuta Hotel El Andino Hotel
Hotel Hotel El Andino
El Andino
El Andino San Jose De Cucuta
Hotel El Andino Hotel
Hotel El Andino San José de Cúcuta
Hotel El Andino Hotel San José de Cúcuta
Frequently asked questions
Is Hotel El Andino currently open?
The property is closed between 11 July and 23 July.
Does Hotel El Andino offer free cancellation for a full refund?
Yes, Hotel El Andino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Andino?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel El Andino?
Sorry, there's no on-site parking at Hotel El Andino.
What are the check-in and check-out times at Hotel El Andino?
Check-in start time: 9:00 AM; check-in end time: 8:00 PM. Check-out time is 1 PM.
What's the area around Hotel El Andino like?
Hotel El Andino is a short 15-minute walk from Ventura Plaza Commercial Center and 17 minutes' walk from General Santander Stadium.
Hotel El Andino Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
19 July 2022
En general tienen buenas instalaciones, cómodas, limpias.
Génesis
Génesis, 1-night trip
Verified Expedia guest review
2/10 Poor
18 Oct 2019
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
13 Oct 2019
Verified traveller
1-night family trip
Verified Expedia guest review
4/10 Fair
11 Aug 2019
The hotel website needs to clarify that reservations need to be made at least 24 hours otherwise it doesn’t show in their computer and they won’t let you stay (even if you show orbitz confirmation email).
Verified traveller
1-night family trip
Verified Orbitz guest review
10/10 Exceptional
16 June 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
29 May 2019
The hotel staff was excellent! The rooms were clean and the hotel was ver close to everything!
Verified traveller
1-night business trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2024
Humberto
Humberto, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Sept 2024
Todo bien
Luis Hernan
Luis Hernan, 1-night family trip
Verified Expedia guest review
8/10 Very good
9 Sept 2024
Me costo dormir ya q la funda de la almohada se salía mucho debido a q la almohada era de funda plástica, la cortina del cuarto debería ser más tapa luz ya que el cuarto queda claro hasta las 12 que apagaron la. Luz del pasillo y para mi es difícil dormir con claridad, del resto es Perfecto en relación precio , para pasar la noche en tránsito muy bueno
FERNANDO
FERNANDO, 1-night romance trip
Verified Expedia guest review
8/10 Very good
25 Aug 2024
Buenas opción para hospedaje
WILSON
WILSON, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 July 2022
luis
luis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jan 2022
Excelente lugar, buena atención y todo limpio. Recomendado
Simon
Simon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 Dec 2021
todo bien las almuadas son un palo durisimas
ciro
ciro, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Dec 2020
Claudia
Claudia, 4-night trip
Verified Hotels.com guest review
8/10 Very good
27 Sept 2020
Oscar Emilio
Oscar Emilio, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
12 Mar 2020
Buen hotel súper céntrico
Carolina
Carolina, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 Dec 2019
La atención fue buena, a pesar de la temporada en la que nos hospedamos que había mucha gente en Cucuta., EXCELENTE la atención del chico del Restaurante., muy agradable.
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
15 Nov 2019
Decepción
En primer lugar el precio se incrementó por que según ellos la tarifa cambió y le anexan impuestos es algo ilógico, el baño no tenia ventana cristales rotos
Solicite hielo
Me dijeron que eso no estaba entre los servicios
Por otra lado las recepcionistas dicen que son las directrices y que de allí no se pueden salir
Lo que si es excelente es el trato y la comida del desayuno
La verdad mala experiencia
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2019
Jesus
Jesus, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
23 Aug 2019
Francisco J
Francisco J, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
21 Aug 2019
Es muy céntrico, aseado, Buena comida, orientan al visitante. Estuvimos un poco restringidas en la comunicación al llegar al establecimiento, teniendo que manifestarle en varias ocasiones lo imperioso de este medio a través de wifi, sin embargo fué resuelto a las horas subsiguientes