Being a 4 * hotel I would have expected much more than what we got, the room was good and spacious, but when cleaning the room I would have expected a replenishment of the water bottles.
Swimming pool was an add on, I have been in different countries and hotels and it’s the first time I heard this, the receptionist not even mentioned about the pool availability.
What was appalling; was the breakfast , how you can run it with just one person!!! Same person clearing, refilling and hosting, not enough hot dish options, just scrambled eggs, bacon and sausages.
I work in the hospitality industry (5* hotels) from 18 plus years and unfortunately we missed out a lot of points even for being 4*
Location was good, quite area , well located with buses and metros.
Thank you.