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Kumara Serenoa by Lopesan Hotels

4.0 star property
Hotel with 3 outdoor pools, near Yumbo Shopping Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kumara Serenoa by Lopesan Hotels

3 outdoor pools, pool umbrellas, pool loungers
Front of property
Sundeck
Adults Only Junior Suite (+18 years)
Poolside bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pool
    Pool
  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • 3 outdoor pools
  • Fitness centre
  • Children's pool
  • Pool bar
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
Feel at home
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Living room
  • Television
  • Garden
The price is AU$250
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Terrace, Pool View

Minibar, in-room safe, desk, laptop workspace

Suite, Terrace, Pool View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Pillow menu
Renovated in 2020
Blackout curtains
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Pillow menu
Renovated in 2020
Blackout curtains
Separate bedroom
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Pillow menu
Renovated in 2020
Blackout curtains
Separate bedroom
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite, Terrace, Pool View

Minibar, in-room safe, desk, laptop workspace

Suite, Terrace, Pool View

Highlights

Deck/patio
Air conditioning
Free cots/infant beds
TV
Pillow menu
Renovated in 2020
Blackout curtains
Separate bedroom
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow menu
Renovated in 2020
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Adults Only Junior Suite (+18 years)

Adults Only Junior Suite (+18 years)

Adults Only Junior Suite (+18 years)

Highlights

Deck/patio
Air conditioning
TV
Pillow menu
Renovated in 2020
Blackout curtains
Separate bedroom
Private bathroom
  • 27 sq m
  • Golf view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Adults Only Suite (+18 years)

Adults Only Suite (+18 years)

Adults Only Suite (+18 years)

Highlights

Deck/patio
Air conditioning
TV
Pillow menu
Renovated in 2020
Blackout curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

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The price is AU$368
includes taxes & fees
19 Dec - 20 Dec
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About the area

Map
Touroperador fritidsresor 4, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Maspalomas Dunes - 2 min drive
  • Yumbo Shopping Center - 4 min drive
  • English Beach - 8 min drive
  • Maspalomas Lighthouse - 9 min drive
  • Maspalomas Beach - 11 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 29 min drive

Restaurants

  • ‪Ristorante Italiano al Circo - ‬2 min drive
  • ‪San Fermin - ‬1 min drive
  • ‪El Poncho - ‬1 min drive
  • ‪Sosialkontoret bar cafe - ‬2 min drive
  • ‪Aloha Hamburger Bar - ‬2 min drive

About this property

Kumara Serenoa by Lopesan Hotels

When you stay at Kumara Serenoa by Lopesan Hotels, you'll be a short five-minute drive from Maspalomas Dunes and Yumbo Shopping Center. Guests can take a dip in one of 3 outdoor pools or grab a bite to eat at Palmera Buffet, which serves breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a poolside bar, a fitness centre and a children's pool. Fellow travellers say great things about the helpful staff.

All-inclusive

All-inclusive room rates at Kumara Serenoa by Lopesan Hotels are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 144 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking within 164 ft
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Lifeguard on-site

What to do

  • Concerts/live shows
  • Beach nearby
  • Snorkelling nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Outdoor furniture

Room amenities

Be entertained

  • 42-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker

Sleep well

  • Pillow menu
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Deck or patio
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Palmera Buffet – This buffet restaurant serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Bungalows Dunabeach Property San Bartolome de Tirajana
Duna Beach Hotel
Duna Beach Hotel Maspalomas
Duna Beach Maspalomas
Duna Beach Apartments Hotel Maspalomas
Duna Beach Apartments Maspalomas, Gran Canaria
Duna Beach Bungalows
Bungalows Dunabeach Hotel Maspalomas
Bungalows Dunabeach Hotel
Bungalows Dunabeach Maspalomas
Bungalows Dunabeach
Bungalows Dunabeach Property
Bungalows Dunabeach San Bartolome de Tirajana
Dunabeach
Kumara Serenoa by Lopesan Hotels Hotel
Kumara Serenoa by Lopesan Hotels San Bartolomé de Tirajana
Kumara Serenoa by Lopesan Hotels Hotel San Bartolomé de Tirajana

Frequently asked questions

Does Kumara Serenoa by Lopesan Hotels offer free cancellation for a full refund?
Yes, Kumara Serenoa by Lopesan Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kumara Serenoa by Lopesan Hotels?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Kumara Serenoa by Lopesan Hotels?
Sorry, pets aren't allowed.
Is parking offered on site at Kumara Serenoa by Lopesan Hotels?
Yes, there's free self parking.
What are the check-in and check-out times at Kumara Serenoa by Lopesan Hotels?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Kumara Serenoa by Lopesan Hotels and nearby?
Have fun with nearby activities such as snorkelling and windsurfing. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Kumara Serenoa by Lopesan Hotels?
Yes, there's an on-site restaurant, Palmera Buffet.
Does Kumara Serenoa by Lopesan Hotels have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around Kumara Serenoa by Lopesan Hotels like?
Kumara Serenoa by Lopesan Hotels is a short 15-minute walk from Maspalomas Golf Course and 14 minutes' walk from Maspalomas Botanical Garden.

Kumara Serenoa by Lopesan Hotels Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Delivered on their images!
This property delivered on all the images they offer in their profile. Contemporary, clean, great staff, and great experience. The 1 thing is that is somewhat remote from the dunes or town. If you prefer all inclusive - a great option. Otherwise reception will call you a taxi within minutes.
Michael, 8-night trip
Verified Hotels.com guest review

8/10 Very good

Decent place with nice pool area
The hotel has a nice entrance and lobby area where you can sit and enjoy views of the rest of hotel. I got my room just after 2pm (check in time). There are lower rooms down at pool area level and upper rooms which surround the pool one level up. There is an optional secluded adults area which have same rooms and a small pool which you pay extra for if you want to be away from busy family area main pool. Junior suites were decent. Nice bedroom, small lounge with TV, and a nice spacious modern bathroom with shower. They forgot to put a coffee machine in my room. You only get water bottle on first day, rest of time you need water you've to purchase. I found the AC in room a bit weak, you don't feel it much coming out of vents. You have to put it on for sometime for the room to get to required temperature. Restaurant area has a bar near pool where you can have drinks and snacks. Service is ok... But some of the staff can't speak /understand English well enough in my view. You have to repeat yourself. Main restaurant area seating is ok, slightly small and congested compared to other hotels I have been. So you keep having to dodge people if the place is busy. Food is average in my view. Fish was terrible. Other dishes such as beef and chicken were good. Not a huge selection of deserts like other hotels. Service was friendly enough and efficient. Parking is available outside.
JAY, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice hotel , location away from resort centres so need car or taxi , no amenities close by
ian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darren, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very quite resort we was 20 girls on a hen do! We wasn’t being loud but two people asked us to keep noise down we was only talking around the pool in the middle of the day! Great for family’s and older people. They should provide free water in the rooms. And coffe in room is only one per person per day.
Claire, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Simran, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maciej, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Have stayed here a few times, it’s great for a relaxing break with a nice pool
Andrew, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Andree-Rachel, 3-night trip
Verified Expedia guest review

8/10 Very good

Great hotel and excellent staff. I just didn't like the location. Nothing near by and the surrounding area is run down and empty. Hotel is fantastic so we just stayed inside for three days .
Ross Oliver, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel was very clean and the rooms were comfortable. The staff were very efficient and looked after you
Deborah, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Katarzyna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely place outside noisy center!
Amazing place with amazing service!
Katarzyna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful staff. Amazing pool and overall beautiful property.
Dragan, 5-night family trip
Verified Expedia guest review

8/10 Very good

This was a lovely property but quite remote, if you want to walk to playa Del ingles it’s 40 mins as you can’t get through bu the golf club sand dunes so on the map it looks like you are really close , also no tea making facilities, only coffe machine which was disappointing
Antonia, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Craig, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A
Verified Expedia guest review

8/10 Very good

David, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Thomas, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Lisa, 7-night trip with friends
Verified Hotels.com guest review

6/10 Good

Check in chaotic. First time I have ever been asked to fix a time on check in for breakfast, lunch and dinner. Housekeeping was not great - linen not changed for several days even when requested. Smell of drains. Area around pool dirty with old cups and straws that other customers don't place in bins. Alot of confusion around all inclusive and extra all inclusive. Kuch nicer hotels in same area for price range
Michael Joseph, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Nien-Chen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

View is breathtaking especially during good weather. The pool is phenomenal, clean and good looking. Rooms were nice and clean and the property design is modern and slick. Can’t say anything to improve. 5/5
Dhruven, 5-night family trip
Verified Expedia guest review

2/10 Poor

Broken A/C
Upon arriving on our second day, we were unable to enter our room due to a difficulty with our key. We went to the front desk to receive a new key but the front desk personnel was on the phone. Waited 15 minutes to speak with him because he was unwilling to take a moment on hold and help us with our key. Then, after finally receiving our key, we entered our room to find our air conditioning not working. Called the front desk this time and he had a repair man come to our room. After taking apart the air conditioning, the repair man told us to wait 20 minutes and then call the front desk if it was still not working. After 20 minutes, it was still not working so we called the front desk. He had no solution. We decided to walk down to the front desk and request a new room. After waiting another 30 minutes to speak to him, the man at the front desk did not want to move us to another room and even suggested we were lying about the air conditioning being broken ~ which we found shocking ~ but we were eventually moved. The whole experience was unpleasant ~ and for us, unacceptable. We would not return and we would not recommend.
4-night trip
Verified Hotels.com guest review

8/10 Very good

Great family hotel , plan your travel
the stay was great - nice pool, entertainment, reception staff really helpful Only things to watch out for - the ac doesn’t work well in all rooms, you need to buy water (we had a problem as we paid for dinner one evening but they wouldn’t give us water because we weren’t full board!!) You do need to either walk a bit in main roads to get to places and take busses or be prepared to pay for taxis as the hotel is away from main places There’s an excellent shuttle bus a few times a day to two local beaches though Take your own nespresso pods as very expensive to buy from hotel Otherwise great !
Raminder, 7-night family trip
Verified Hotels.com guest review