Welcome to Protur Naisa Palma Hotel, a serene oasis in the heart of Palma de Mallorca. With its poolside bar and rooftop terrace, enjoy stunning views while you relax. Indulge in rejuvenating spa treatments like body scrubs and manicures/pedicures or find your perfect book from the library.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Airport transfer
Bar
Connecting rooms available
Parking available
Spa
Pool
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Full-service spa
Indoor pool and outdoor pool
Rooftop terrace
Breakfast available
Health club
Sauna
Steam room
Self parking
Pool bar
Feel at home (6)
Connecting/adjoining rooms available
Television
Terrace
Daily housekeeping
Laundry facilities
Blackout curtains
The current price is AU$307
AU$307
includes taxes & fees
18 Mar - 19 Mar
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Double or Twin Room (1 Adult + 1 Child)
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011
What's nearby
La Rambla - 6 min walk
Plaza Espana - 14 min walk
Plaza Mayor de Palma - 14 min walk
Cathedral of Santa Maria of Palma - 15 min walk
Port of Palma de Mallorca - 7 min drive
Getting around
Palma de Mallorca (PMI) - 19 min drive
Marratxi Pont d Inca Station - 8 min drive
Marratxi Poligon Station - 10 min drive
Marratxi Station - 11 min drive
Intermodal Station - 16 min walk
Jacint Verdaguer Station - 24 min walk
Airport shuttle (surcharge)
Restaurants
Restaurante Mambo - 3 min walk
Jaime 3 Food & Drinks - 4 min walk
Ginbo - 4 min walk
Brassclub - 3 min walk
Öa - 4 min walk
About this property
Protur Naisa Palma Hotel
Protur Naisa Palma Hotel features a rooftop terrace and puts you within a 15-minute walk of Plaza Espana and Plaza Mayor de Palma. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. Other highlights include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and overall property condition.
Languages
Catalan, English, French, German, Spanish
At a glance
Hotel size
99 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 18 per night)
On-site parking is limited
Transfers
Airport shuttle (available 24 hours)*
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Snack bar/deli
What to do
Beach nearby
Working away
2 meeting rooms
Conference centre (2153 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Bike hire
Pool loungers
Facilities
Built in 2018
Safe-deposit box at front desk
Rooftop terrace
Picnic area
Library
Health club
An outdoor pool
An indoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Beaux Arts architecture
Accessibility
Lift
Wheelchair-accessible
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning and heating
Bathrobes and slippers
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and manicures and pedicures.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 14 for children
Airport shuttle service is offered for an extra charge
Parking
Self-parking costs EUR 18 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca
Frequently asked questions
Does Protur Naisa Palma Hotel offer free cancellation for a full refund?
Yes, Protur Naisa Palma Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Protur Naisa Palma Hotel?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Protur Naisa Palma Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Protur Naisa Palma Hotel?
Yes. Self-parking costs EUR 18 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Protur Naisa Palma Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Protur Naisa Palma Hotel?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an on-site casino at Protur Naisa Palma Hotel?
No, this hotel doesn't have a casino, but Mallorca Casino (5-min drive) is nearby.
What is there to do at Protur Naisa Palma Hotel and nearby?
Protur Naisa Palma Hotel has a spa and an outdoor pool, as well as a steam room and a picnic area.
Are there restaurants at or near Protur Naisa Palma Hotel?
Yes, there's an on-site restaurant.
What's the area around Protur Naisa Palma Hotel like?
Protur Naisa Palma Hotel is located on the boardwalk in El Camp d'en Serralta, a short 14-minute walk from Plaza Espana and 14 minutes' walk from Plaza Mayor de Palma.
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Protur Naisa Palma Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
29 Oct 2024
Excellent staff, in particular Francesca at guest check-in and the breakfast staff. Hotel location convenient and well maintained.
Shairoze
Shairoze, 4-night trip
10/10 Exceptional
24 Nov 2024
Supert!
Supert hotell!
Tore
Tore, 7-night trip
10/10 Exceptional
26 Oct 2024
It is a modern hotel located within walking distance to shops and dining places. Very clean and the staff is friendly. We enjoyed the sauna and the interior pool.
Ramona
Ramona, 3-night trip
6/10 Good
3 Feb 2025
good
Good but pool and outdoor area was closed / empty without a notice we could find anyway. Not a deal breaker but irritating. Location next to perfect, good with bike rental service and possible parking for car if needed to rent. good breakfast but floor in room a bit stained
martin
martin, 2-night trip
10/10 Exceptional
1 Mar 2024
Great place to stay
Pertti
Pertti, 4-night trip
10/10 Exceptional
27 June 2024
Perfect Protur Palma!
Fantastic hotel, great location and food and drink was not only high quality but also great value
Gareth
Gareth, 3-night trip
10/10 Exceptional
23 July 2024
We were pleasantly surprised by the room. It was attractive and well appointed. The breakfast buffet was great and the gym was adequate for a vacation workout. Would stay again.
paul
paul, 3-night trip
10/10 Exceptional
13 Nov 2023
Superb hotel, breakfast good, staff lovely. Will definitely stay again
Lesley
Lesley, 4-night trip
10/10 Exceptional
10 June 2024
Great location and wonderful staff. Lovely rooftop pool.
Scott
Scott, 2-night trip
8/10 Very good
16 Apr 2024
Over all this is a good hotel I would stay here again
Ernest
Ernest, 1-night trip
8/10 Very good
10 Nov 2023
Very nice hotel, walkable distance to all of Palmas sights and great food and drink options close by.
Deborah
Deborah, 4-night trip
10/10 Exceptional
13 June 2024
This hotel is perfectly located, trendy, clean and has great food! 10/10 experience!
Davida
Davida, 3-night trip
10/10 Exceptional
15 Oct 2023
Great central location
Stephen
Stephen, 7-night trip
10/10 Exceptional
13 July 2024
A fantastic hotel, really well located for exploring the centre of Palma. We had a double room for 3 nights and was very clean and comfortable with all amenities required. Very modern..staff super helpful. Rooftop pool is excellent. Food & drink really well priced and great quality. The breakfast is amazing. Couldnt fault it.
Kate
Kate, 3-night trip
10/10 Exceptional
30 Nov 2023
Top Hotel in Palma
Great hotel, fantastic breakfast, very nice and clean rooms, staf vwry frendly
ARKADIUSZ
ARKADIUSZ, 3-night trip
10/10 Exceptional
7 May 2024
The staff at this property were amazing and so helpful. I felt safe and relaxed here. I would recommend this property to those who are LGBT which is always a concern when traveling. Wonderful place! My wife and I enjoyed the breakfast in the morning and sauna very much.
Kassandra
Kassandra, 5-night trip
8/10 Very good
6 July 2024
Recommended
Hotel was well kept and in good condition. Location was good. Service from Abril was exceptional. She was knowledgeable, well informed, friendly and very helpful.
Marie
Marie, 1-night trip
10/10 Exceptional
14 July 2022
Good location; great rooftop pool and bar; well appointed rooms; friendly staff.
Alistair
Alistair, 3-night trip
10/10 Exceptional
26 June 2023
The hotel was absolutely stunning with an incredible variety of food and drink for breakfast. All staff were so friendly and the rooftop bar and pool were great for spending the afternoons.
Joanne
Joanne, 4-night trip
10/10 Exceptional
10 Oct 2023
Beautiful hotel, amazing pools (inside and outside), fantastic area close to everything. The staff were very friendly. I would stay at this hotel again.
Alexis
Alexis, 2-night trip
8/10 Very good
15 June 2023
The hotel has a great pool, the breakfest buffet has a great selection . The location is goog as well
Paul Octavian
Paul Octavian, 2-night trip
10/10 Exceptional
21 Dec 2023
Friendly and welcoming staff. The hotel has a spa, sauna, gym, swimming, car park, and of the course the amazing breakfast buffet! Will definitely be returning to this hotel when we visit Palma again!
Nontawat
Nontawat, 4-night trip
10/10 Exceptional
11 Oct 2023
Really nice hotel - very modern, bright and clean. Great pool with many sun beds. Good and large breakfast. Quick walk to the Main Street / attractions.
Alina
Alina, 3-night trip
10/10 Exceptional
1 July 2023
A superb hotel, modern and spacious. Close to the main shopping and eating areas, close to bus and train stations.
Kathryn
Kathryn, 4-night trip
10/10 Exceptional
25 Apr 2024
Lots to like and absolutely nothing to grumble about. Super hotel and would certainly return. Many thanks