GPRO Valparaiso Palace & Spa

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Overview of GPRO Valparaiso Palace & Spa

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UNESCO Sustainable Travel Pledge

GPRO Valparaiso Palace & Spa

5.0 star property
Mountain hotel with spa, near Port of Palma de Mallorca

8.8/10 Fabulous

487 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is AU$249
Price available on 30/10/2022
Map
C/ Francisco Vidal Sureda, 23, Palma de Mallorca, Mallorca, 7015
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Rooftop terrace
  • Breakfast available
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Spa tub
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Port of Palma de Mallorca - 11 min walk
  • Cala Mayor Beach - 23 min walk
  • Cathedral of Santa Maria of Palma - 18 min drive
  • Puerto Portals Marina - 15 min drive
  • Plaza Espana - 17 min drive
  • Palma Nova Beach - 15 min drive
  • El Arenal Beach - 28 min drive
  • Port d'Andratx - 30 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 24 min drive
  • Marratxi Poligon Station - 13 min drive
  • Es Caülls Station - 13 min drive
  • Marratxi Station - 14 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

GPRO Valparaiso Palace & Spa

5-star luxury hotel near Port of Palma de Mallorca
Consider a stay at GPRO Valparaiso Palace & Spa and take advantage of a roundtrip airport shuttle, a poolside bar, and a rooftop terrace. Treat yourself to a body wrap, a Swedish massage, or a body scrub at HSPA, the onsite spa. Enjoy Mediterranean cuisine and more at the two onsite restaurants. Yoga classes and Pilates classes are offered at the health club; GPRO Valparaiso Palace & Spa also has shopping on site, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and an indoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and 2 outdoor tennis courts
  • Limo/town car service, an area shuttle, and an electric car charging station
  • Guest reviews speak highly of the pool and helpful staff
Room features
All guestrooms at GPRO Valparaiso Palace & Spa include thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch Smart TVs with satellite channels
  • Balconies or patios, ceiling fans, and daily housekeeping

Languages

Catalan, English, French, German, Italian, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), COVID-19 Guidelines (WHO), and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 174 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Free uncovered onsite self parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle within 150 meters*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Pilates classes
  • Yoga classes
  • Shopping
  • Beach nearby
  • Golfing nearby

Working away

  • Business center
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1974
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • No plastic drinking straws

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages

  • Catalan
  • English
  • French
  • German
  • Italian
  • Polish
  • Spanish

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

HSPA has 12 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 28 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 132 per vehicle (roundtrip)
  • Area shuttle service is offered for an extra charge
  • Spa access is available for an extra charge of EUR 15 per day

Renovations and closures

The following facilities or services will be unavailable from July 25 2022 to July 31 2022 (dates subject to change):
  • One of the swimming pools
  • Sauna
  • Spa
  • Spa/Beauty services
  • Spa tub

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (WHO)
  • COVID-19 Guidelines (CDC)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Children under 16 years old have limited access to the spa area.

Also known as

Grupotel Valparaiso Palace
Grupotel Valparaiso Palace Hotel Palma de Mallorca
Grupotel Valparaiso Palace Palma de Mallorca
GPRO Valparaiso Palace Hotel Palma de Mallorca
GPRO Valparaiso Palace Hotel
GPRO Valparaiso Palace Palma de Mallorca
GPRO Valparaiso Palace
GPRO Valparaiso Palace & SPA Palma De Mallorca, Majorca
GPRO Valparaiso Palace & Spa Hotel
GPRO Valparaiso Palace & Spa Palma de Mallorca
GPRO Valparaiso Palace & Spa Hotel Palma de Mallorca

Frequently asked questions

Does GPRO Valparaiso Palace & Spa offer free cancellation for a full refund?
Yes, GPRO Valparaiso Palace & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at GPRO Valparaiso Palace & Spa?
As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at GPRO Valparaiso Palace & Spa on 30 Oct 2022 start from AU$249, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at GPRO Valparaiso Palace & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at GPRO Valparaiso Palace & Spa?
Yes, there are 2 outdoor pools and an indoor pool. One of the pools will be unavailable from July 25 2022 to July 31 2022 (dates subject to change).
Are pets allowed at GPRO Valparaiso Palace & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at GPRO Valparaiso Palace & Spa?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by GPRO Valparaiso Palace & Spa?
Yes, an airport shuttle is available. The charge is EUR 132 per vehicle roundtrip.
What are the check-in and check-out times at GPRO Valparaiso Palace & Spa?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at GPRO Valparaiso Palace & Spa?
No, this hotel doesn't have a casino, but Mallorca Casino (9-min walk) is nearby.
What is there to do at GPRO Valparaiso Palace & Spa and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. GPRO Valparaiso Palace & Spa also has 2 bars, an indoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near GPRO Valparaiso Palace & Spa?
Yes, there are 2 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Rififí (7-min walk), Restaurante Chino Bambu (7-min walk), and Foster's Hollywood (10-min walk).
Does GPRO Valparaiso Palace & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around GPRO Valparaiso Palace & Spa like?
GPRO Valparaiso Palace & Spa is a short 11-minute walk from Port of Palma de Mallorca and 6 minutes' walk from Paseo Maritime. Travelers say this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Good place to stay to tour Palma
Nice large hotel. Pools are great with plenty of very comfy loungers. Our aircon didn’t work so we needed to swop rooms which was a bit of a pain but dealt with swiftly. The hotel is a long walk from the main harbour so a car or taxis required. Best to book taxis in advance with reception then it’s no issue. Rooms comfortable enough with a great view of the harbour. Overall a perfectly fine hotel but felt a bit soulless.
Adam, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Beautiful island, mediocre hotel
Bad location. No restaurants, cafes or services within walking distance. Need a car for everything. Taxis are difficult to get. Waiting time for taxis can be 10 minutes to 30 minutes. No electric adabtors for international visitors. More of a 3-4 stars. Serious need for renovation. Swimming pools are dirty. Furthermore, they are filled with salt water. Friendly staff though. Tried their best to help but limited staff number and not a lot of resources.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service - amazing pool - great food !! Appreciate the Cava champagne at check in !!!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful hotel. We were upgraded to a room with a sea view and the view from the balcony really was wonderful; we could see out across Palma and down to cruise ships in the bay. The room was spacious with great air conditioning. Was a bit surprised that you had to pay extra if you wanted more than 2 pods for the coffee machine in the room.
Clare, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is fantastic, loved it.
Alice, 3-night trip
Verified Expedia guest review

6/10 Good

5 star hotel that’s unrelevan
Overall a pleasant 5* Hotel but it is very much stuck in time, Spa needs renovation and updates all over. I would not pay the extra for a spa day again. Outdoor and pool area is nice. Staff could be more friendlier.
Nils, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service, comfortable rooms and lovely, quiet pool area! Would definitely stay again!
Jenny, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s a lovely hotel with a Spa , indoor and outdoor pools , many different saunas, tennis snd paddle Cott, amazing breakfast Buffett. It’s near the port, maybe in a transitional area of town.
Katharine, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Good 4-Star Hotel - Very low quality coffee
It is a 4-Star hotel. I would not rate it with 5 stars. The staff is nice. The room had a double door and therefore there was no noise even though we were next to the elevators. The bed was very comfortable. The coffee they serve needs A LOT of improvement. It tasted like cheap robusta. They should also have coffee machines in the bedrooms.
C, 3-night trip
Verified Hotels.com guest review