Riad Douja features a rooftop terrace and puts you only steps from Jemaa el-Fnaa. Also, this riad is within a short drive of Majorelle Garden.
Languages
English, French, Spanish
At a glance
Hotel size
9 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: noon; check-in end time: 10 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay for free
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Free off-site parking nearby
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7 AM–11 AM
Shared microwave
Shared fridge
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Rooftop terrace
Library
Room amenities
Home comfort
Air conditioning and heating
Ceiling fan
Iron/ironing board (on request)
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Shared kitchen access
More
Limited housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately EUR 2.5 to 3.5 for adults and EUR 2.5 to 3.5 for children
Airport shuttle service is offered for an extra charge of EUR 15.00 per room (return)
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds
Policies
This property does not have lifts.
This property accepts credit cards.
Also known as
Riad Douja Marrakech
Douja Marrakech
Riad Douja Riad
Riad Douja Marrakech
Riad Douja Riad Marrakech
Frequently asked questions
Does Riad Douja offer free cancellation for a full refund?
Yes, Riad Douja does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Riad Douja?
Yes, pets stay free.
Is parking offered on site at Riad Douja?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Riad Douja?
Yes, an airport shuttle is available. The charge is EUR 15.00 per room return.
What are the check-in and check-out times at Riad Douja?
Check-in start time: noon; check-in end time: 10 PM. Check-out time is noon.
Is there an on-site casino at Riad Douja?
No, this riad doesn't have a casino, but Casino de Marrakech (4-min drive) and Le Grand Casino de la Mamounia (7-min drive) are both nearby.
What's the area around Riad Douja like?
Riad Douja is in Medina, a short 5-minute walk from Jemaa el-Fnaa and 8 minutes' walk from Koutoubia Mosque.
Riad Douja Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.0/10
Cleanliness
5.4/10
Staff & service
4.6/10
Property conditions & facilities
Reviews
2/10 Poor
27 July 2019
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
13 July 2019
Almost ruined our trip.
I would never stay here again. At check-in, we were told that they did not want to honour our booking. They told us that they stopped working with online companies 5 months prior. (Yet they were still listed on hotels.com when we were in the lobby). They told us if we wanted to stay there we had to pay them and then sort it out with hotels.com.
We ended up getting a refund with hotels.com. However we have to go through a big argument the hotel. They were not helpful in any way. We ended up staying there anyway and paying them cash.
After all of this was sorted out, the man was very polite and friendly with us. He was even quite hospitable.
Joseph
Joseph, 2-night family trip
Verified Hotels.com guest review
6/10 Good
28 Dec 2018
Good value for money
The place has seen much better days, but the beds were clean and very comfortable. Shared toilet wasn't great and the shower in our room left a lot to be desired. Breakfast on the roof terrace was delicious. Service was brilliant overall. The guy on reception was helpful and friendly.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
6/10 Good
27 Oct 2018
price and proximity out rule cold and dark
The redeeming features were the proximity of the Central Square and the price. Along with that was the very nice hot water although the shower was pretty non-functional. I stayed there for five days because of these three factors. The manager I guess that's who he was would do a few things for me. For example he did change the light bulb even though the dark room couldn't be made any lighter. Internet was off and on but it did work sometimes you had to change and go out into the patio for better reception. The housekeeper would shy away from doing anything. I would empty my own trash they do say that it's limited housekeeping well that's okay. It was definitely safe enough. One feature that they advertise is Heating. And it gets very cold at night so I moved to this place because it advertised Heating. It does have a very old AC unit for air conditioning cool and heat but they called someone to try to figure out what was wrong but no heat was coming out. Then they said maybe tomorrow. Well tomorrow never came and the days went by.
Again convenience and price were the features I had to have. As far as kitchen and being able to use the microwave forget that too. There are enough of eating places around but it would have been nice to put some things in the fridge.
wanda
wanda, 1-night trip
Verified Hotels.com guest review
4/10 Fair
18 Oct 2018
Poor value and overpriced for what you get
The room was clean and the bed comfortable however it was badly lit and dingy without any fresh air as the courtyard is roofed over. The WiFi was non-existent on the terrace, poor and intermittent in the room and slow at best in the courtyard. Despite a reservation they didn't seem to be expecting me and it took three attempts to get a room with the booked en-suite and air-con. Even then I had to specifically request the air-con control and a towel. On departure they tried to make me pay again as bookings on "booking.com are not prepaid"; that may account for why they didn't seem to be expecting me two days earlier. They are in a quiet location but just off Djemma el-Fna and easy to find. Despite the location the hotel is poor value for money and I found a better option that was cheaper and included breakfast just down the road.
Glyn
Glyn, 2-night trip
Verified Hotels.com guest review
2/10 Poor
28 Jan 2020
Vorausbezahlte Buchung "lag nicht vor"
Buchung und Vorauszahlung angeblich nie erhalten. Zusammenarbeit mit Expedia usw. schon vor langer Zeit beendet. Es sei auch nicht das erste Mal, dass Reisende mit einer vorausbezahlten Buchung dort ankamen und die Buchung "lag nicht vor". Unbedingt vermeiden!
Verified traveller
7-night trip
Verified Hotels.com guest review
2/10 Poor
12 Nov 2018
Pedimos un traslado de hotel por sucio, personal que solo hablaba francés e incomodidad... la habitación era minúscula, sin luz...
Nur
Nur, 7-night trip
Verified Expedia guest review
6/10 Good
9 Nov 2018
Le riad était bien situé mais juste il manquait un peu de service et on est tombé malade car y'avait plus de chauffage et le soir il fusait trooop froid !!!
Abdelatif
Abdelatif, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
4 July 2018
fijn, het was dichtbij veel bezienswaardigheden
Het fijne aan dit hotel is de omgeving, vlakbjj bezienswaardigheden, vervoer Jemaa el Fna plein en restaurants. Alles is te lopen. Van binnen is het hotel minder. Kleine kamertjes, er was niet altijd warm water. Verder fijn personeel behulpzaam en aardig.
nora
nora, 4-night trip
Verified Expedia guest review
8/10 Very good
13 June 2018
Nous avons eu des difficultés à trouver le Riad car son nom n'était pas affiché à l'extérieur et même si les personnes étaient à notre écoute le confort restait succinct et la salle de bain mériterait un rafraichissement. Le gros avantage de ce Riad est qu'il se situe à 200 m de la place de Marrakech et le petit déjeuner sur la terrasse est agréable.
Verified traveller
5-night family trip
Verified Hotels.com guest review
6/10 Good
3 May 2018
Sehr gute zentrale Lage
Die Zimmer könnten öfter gemacht werden. In 4 Tagen geschah nichts.
Rüdiger
Rüdiger, 5-night trip
Verified Expedia guest review
6/10 Good
19 Apr 2018
Etablissement style maison d'hote,en centre ville.
A deux pas du centre ville.Mauvaise coordination avec l'organisme de réservation.Vigilence pour ne pas payer deux voir trois fois.Personnel sympa.
lisa
lisa, 4-night trip
Verified Ebookers guest review
2/10 Poor
17 Apr 2018
Lieu à éviter à tout prix!! Arnaque!
Moi et mon amie avons pris la décision de nous installer dans ce Riad qui semble sur papier tout à fait correct. Cependant nous sommes tombé sur un personnel désagréable, qui laisse l’accueil a des gens qui ne parlent pas un mot d’anglais/français pendant des heures.
La meilleure surprise est la chambre!
-Moisissures contre les murs
-Poussière et saleté omniprésentes
-Cheveux dans le lavabo
-Pas d’eau chaude
-Taches sur la literie
-Odeurs nauséabondes
-Linges en désintégration
Et j’en passe!!!
Martin
Martin , 1-night trip
Verified Ebookers guest review
8/10 Very good
14 Apr 2018
très bien situé et personnel très serviable
Riad typique, ambiance sympathique, mais un peu bruyant et locaux un peu vieillissants.