Costa Hollywood Beach Resort

Having resort in the name should be stay as your last resort. Dirty beds, dirty floors and mgt was not willing to really hear it. We stayed on floor where dirty towels remained near lifts for two full days. No real food options on site. Only coffee option was across the way and will not take cc for less than $5. Basically forcing a party on 1 to over spend for a coffee. Walls are paper thin and not ideal when the couple next door are newlyweds. Area around "resort" are filled with a crowd that is in desperate need of meth rehab or AA. Either would apply. Finally the desk service help are more apt to blame you for asking a question rather than answering the question.- overall, Costa resort is a stay of last resort.

It was only one night. We left our hotel in Miami to spend our last night in the Costa because our last years vacation at the Costa was amazing! We made the mistake of booking someplace else. We were allowed a late check out which was basically a gift of one day at the beach before we came back to snow. LOVE LOVE LOVE!!!

Room was clean, nice, and comfortable. It was noisy the first night we arrived (a weekend) and the walls were thin. There were fees that we were charged that we did not expect. $100 deposit per day (hold), $25 resort fee, and parking fees daily.

No room service, no maid service, bar out of common liquor, I think we're seeing a place that should do well falling behind.

The good: hotel is clean, new, close to the beach and the boardwalk, next to some good restaurants Pools is very nice on the 7th floor, with the dj, Jacuzzi and very nice ocean views. Room decor is contemporary, shower/bathroom are immaculate, shampoo, soap, conditioner are of good enough quality, pleasant to use The bad: They have a Saturday synagogue event (there is one on premises), where about hundred unruly kids gather, they are loud and uncontrollable, very noisy, hard to relax in the hotel or the rooms You have to valet your car - it's $35 a day, they are kind of slow, sometimes there is nobody on the spot, when you need your car, they are separate from the hotel, you have to deal with multiple parties (more on that later) The bar by the roof is also a separate entity, you cannot charge drinks and apps to the room, you have to carry your credit card around, while at the pool, it's beyond silly. The street on the right side of the hotel facing the ocean was flooded - not sure if it was sewer or not, but not the most pleasant smell, nobody was doing a thing about it, in my mind the hotel's reputation is at stake, but nobody cares. Because the hotel is new(I am guessing), many restaurants/stores to be are vacant in the hotel's building. TV in my room didn't work, no room service was done (unless asked) - could be a policy, but nobody made me aware of it. The sheets are so wrinkled, one wonders how many times are they dry cleaned and why are they still using them?

Hidden fees, rude staff, horrible service!

Terrible staff throughout the property. They are not a hotel nor a condo and charge fees as they want. One day they said parking for guest up to 1 hour is free. Next day they charged $20 even for 5 minutes parking. Pool deck food and service is HORRIBLE!

Staycation. Only issues I had where the water pressure in the shower, and the bird poop on the patio chairs. I will stay at Costa again.

Great hotel appearance and comfort. Horrible policies. $35 dollars to park overnight.

Hotel was nice, but a little expensive for what it is. Nothing striking or exceptional. Cheaper options for same standard are probably available within the area