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Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

3.0 star property
Knoxville hotel with outdoor pool and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Exterior
Exterior
Property amenity
Premium bedding, desk, iron/ironing board, free cots/infant beds
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Seasonal outdoor pool
  • Room service
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • Corner/local shop
  • Snack bar/deli

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is AU$200
includes taxes & fees
28 Dec - 29 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed - double
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Bar (on property)

Holiday Inn Knoxville-West, I-40 & I-75, an IHG Hotel

Pool
Pet-friendly
Free parking
Free WiFi
8.4 out of 10, Very good, (1001)
The price is AU$154
includes taxes & fees
4 Jan - 5 Jan 2025
Holiday Inn Knoxville-West, I-40 & I-75, an IHG Hotel
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About the area

Map
5634 Merchants Center Blvd., Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 17 min walk - 1.5 km
  • Knoxville Convention Center - 6 min drive - 8.1 km
  • University of Tennessee - 7 min drive - 8.7 km
  • Neyland Stadium - 8 min drive - 9.2 km
  • Thompson–Boling Arena - 8 min drive - 9.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Hexagon Brewing Company - ‬8 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬14 min walk
  • ‪Pizza Inn - ‬17 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel puts you within a 10-minute drive of University of Tennessee and Neyland Stadium. Guests can take a dip in the outdoor pool or grab a bite to eat at Bull and Barrel, which serves breakfast and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the helpful staff and overall property condition.

Languages

English

At a glance

Hotel size

  • 122 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 5:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Local/corner shop

Working away

  • Business centre
  • Meeting room
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Special features

Dining

Bull and Barrel – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 9.95 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 21 to September 10

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Knoxville N Merchant Drive Hotel
Holiday Inn N Merchant Drive Hotel
Holiday Inn Knoxville N Merchant Drive
Holiday Inn N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Hotel
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Knoxville

Frequently asked questions

Does Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Check-out time is noon.
What is there to do at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel and nearby?
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel has an outdoor pool and a fitness centre.
Are there restaurants at or near Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
Yes, there's an on-site restaurant, Bull and Barrel.
What's the area around Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel like?
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel is in Inskip, a short 17-minute walk from Knoxville Expo Center.

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Kayla, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Renee, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good but not perfect.
Quite a bit of space and very clean. The beds were comfortable but very high. We literally had to jump up to get on them and I, at least, had to be careful betting off. There was one chair in the room some distance from the TV. It would be nice to have a desk chair on casters so that a person could watch the news in the morning without having to jump back in bed. There is plenty of room for another chair.
Steve, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

shannon, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Kimberly, 1-night trip
Verified Hotels.com guest review

6/10 Good

Book direct next time
I booked two rooms on Hotels.com when I arrived, the facility said that they only had one room for me. Currently, I am being charged for two rooms. The Holiday Inn said I had to go through Expedia. No one has responded to my text inquiry yet.
Alysia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Penny, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Met needs, very comfy
Bartender was super cool? Boston guy.
Luis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

carrie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ronald, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Practical
Convenient to the UT Campus and affordable
Ronald, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Miguel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Area questionable
Hotel itself is nice. Area around is very run down with many homeless people wandering around the super 8 up the street and by the gas stations. Never received room service Was told they had 90 checkouts.
Kimberly, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cassandra, 2-night family trip
Verified Hotels.com guest review

6/10 Good

No issues, would stay again
We checked in late after a concert. The staff wasn't very friendly or communitive but there were no issues. Our stay was short. The room was clean with no issues.
Brittany, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SARA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Caroline, 3-night trip
Verified Hotels.com guest review

6/10 Good

Jacqueline, 2-night trip
Verified Expedia guest review

2/10 Poor

No room cleaning, toilet paper, trash emptied, only one elevator worked, front desk didn't answer the phone when we called for help.
Mary Kay, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

This is the second time we have stayed at this holiday inn. It is clean and convenient to campus!
Jennifer, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great experience. Room very clean. Staff VERY friendly!
Michelle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed this property in Knoxville
Susan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful and clean
Christopher, 1-night family trip
Verified Expedia guest review