I wish I could give this stay a full 5 stars. I'm not one to give negative reviews but feel like I need to in this case. We stayed in this hotel 3 nights, and could barely sleep the last 2 because of no air conditioning. The weather was 80 degrees Fahrenheit in the city at the time. We called to get this resolved and was told that management had the A/C on "winter mode" which doesn't get transitioned to "summer mode" until April 1st. We had the lack of a working A/C on 3/30 and 3/31 evenings. We addressed this by opening windows, which again, was not ideal because we're located in a busy part of the city, and to make matters worse, 3/31 was an election night so there was a lot of fanfare and chants happening outside. Bottom line, if you're paying good money for a global brand you at a minimum would expect decent HVAC support. Staff didn't suggest any alternatives (i.e. providing a fan). Otherwise the stay was great - you cannot beat the location, room was excellent (we stayed at a suite) and the breakfast food was delicious. Staff was friendly and helpful. Just make sure when the whether is warm, you're there on April or later.