The hotel staff were really lovely. Overall the hotel was a nice, quaint, clean boutique. Its old charm is captured well and with their fireplaces it would be comfortable year-round. We will certainly return! Easy parking and a nice little park across the road. We ate at the restaurant on our first night too, and it was a great Italian meal - seems like locals also go there to dine which is a good sign. We loved that the hotel supported the charity Two Good with its in-room bathroom amenities, meaningful choices that also smell great! The included continental breakfast was also fine and an added bonus we enjoyed. Unfortunately no espresso coffee in the restaurant, only Nespresso pods, but there is a little cafe on the corner you can walk to and support. Also, not a criticism of the wonderful Etico but a hope generally for the future, it would be amazing to see more hotels in Blue Mountains introduce an EV charger for guest cars as charging is hard in the mountains, hydro majestic is the only one :(