Hotel Polanco offers a modern retreat near Paseo de la Reforma. Stay active with the gym and connected with in-room WiFi, or take advantage of dry cleaning services and tour assistance.
Edgar Allan Poe 8, Col Polanco, Mexico City, CDMX, 11560
What's nearby
Avenida Presidente Masaryk - 3 min walk - 0.3 km
Chapultepec Park - 7 min walk - 0.6 km
Auditorio Nacional - 9 min walk - 0.8 km
Antara Polanco - 15 min walk - 1.3 km
Angel of Independence Monument - 6 min drive - 4.4 km
Getting around
Benito Juarez International Airport (MEX) - 31 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 52 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 57 min drive
Mexico City Buenavista Station - 22 min drive
Mexico City Fortuna Station - 30 min drive
Tultitlan Lecheria Station - 32 min drive
Auditorio Station - 14 min walk
Polanco Station - 17 min walk
Restaurants
Gin Gin - 4 min walk
Parole Polanco - 3 min walk
Tacos de la Sombrilla Azul - 7 min walk
Manaw Thai Kitchen - 4 min walk
Dante Brasa y Fuego - Polanco - 3 min walk
About this property
Hotel Polanco
Hotel Polanco offers a fantastic location, putting you a short five-minute walk from Paseo de la Reforma and Avenida Presidente Masaryk. Also, Auditorio Nacional and Chapultepec Park are within a 15-minute walk. The property is only a short walk to public transportation: Auditorio Station is 14 minutes away.
Languages
English, Spanish
At a glance
Hotel size
71 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1 PM
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Shared microwave
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
Fitness centre
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel
Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel Mexico City
Frequently asked questions
Are pets allowed at Hotel Polanco?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Polanco?
Sorry, there's no on-site parking at Hotel Polanco.
What are the check-in and check-out times at Hotel Polanco?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Polanco and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Hotel Polanco like?
Hotel Polanco is a short 4-minute walk from Paseo de la Reforma and 9 minutes' walk from Auditorio Nacional.
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Hotel Polanco Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
7.8/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Oct 2024
great place to stay
LETICIA
LETICIA, 1-night trip
8/10 Very good
7 Dec 2024
Housekeeping very nice
Close to a very good restaurant area
Carlos
Carlos, 3-night trip
10/10 Exceptional
6 Sept 2024
Check in was smooth and location is convenient!
Nishani
Nishani, 2-night trip
10/10 Exceptional
20 Sept 2024
Hotel was clean, room was spacious and comfortable. Good location .
Todd
Todd, 1-night trip
10/10 Exceptional
16 Nov 2024
Staff is very friendly.
Hotel Polanco is very well located, walking distance to the "zona de Polanco" where there are many restaurants and excellent boutiques. Also, it's walking distance to Metro bus on Reforma an excellent public transportation.
I highly recommend Hotel Polanco
Alicia
Alicia, 4-night trip
8/10 Very good
17 Sept 2024
Good location
Adrián
Adrián, 1-night trip
10/10 Exceptional
27 Oct 2024
The receptionist and all staff were very helpful. It is a good place to stay specially if you are by yourself in the city. Many places to walk distance, castle the Chapultepec, Paseo la reforma (great for runners) and the Zoo.
Laura
Laura, 1-night trip
10/10 Exceptional
7 Oct 2024
Love it
Nicole
Nicole, 1-night trip
4/10 Fair
6 Nov 2024
I would not recommend to stay here. That’s all I have to say.
Luciano
Luciano, 2-night trip
8/10 Very good
6 Nov 2024
You get what you pay for, not a luxurious place for ok for stay, has to go down to get water bottle cos there is staff to bring up
L Tania
L Tania, 1-night trip
8/10 Very good
6 Dec 2024
Good price and warm, cozy rooms, with character.
Front desk staff courteous but not very friendly, seem not to like their jobs much.
Slow and intermittent Internet; during videoconferences with clients(!), the connection was lost repeatedly
Genevieve
Genevieve, 2-night trip
4/10 Fair
5 Nov 2024
At best, this hotel is a bit below average. Our bathroom was postage stamp size. The room wasn't much larger. For sure the location is great, but it goes down hill from there. Adequate, kind of. Impressive? Not.
Edward
Edward, 2-night trip
10/10 Exceptional
14 July 2023
Very nice staff and very well located hotel in a very fancy area. Very close to different restaurants and not far from luxury stores. The hotel is very clean, very convenient. Hope to go there again for another stay in Mexico city.
Gregory
Gregory, 2-night trip
6/10 Good
30 Sept 2023
Convenient and affordable
Donald
Donald, 3-night trip
10/10 Exceptional
8 Oct 2023
I have known this hotel for several years. I appreciate it when I go to Mexico City for its geographical location, its tranquility, and its calm. Its staff is very pleasant and attentive.
I can only recommend this hotel for all these qualities.
Pierrick Jean-Pascal
Pierrick Jean-Pascal, 1-night trip
8/10 Very good
11 Nov 2023
The location of the place is very Nice, the only thing that I didn't like was the bathroom, too small...
JULIO
JULIO, 1-night trip
8/10 Very good
5 Aug 2024
Old style in the hearth of Polanco
The location of the hotel is ideal to go around in Polanco. Near the park, near the restaurants and the nightlife. Quiet and safe, the Hotel is a bit "old" but clean and the service is puntual and not invasive. No brakfast available but you have a lot of cafes and patiseries at 2-3 minutes walking distance. The room's toilet have no window ant his keeps the humidity level in the room quite high. Very clean but a little bit old fashined.
Igor
Igor, 4-night trip
8/10 Very good
20 Aug 2023
Room was very clean, lobby and hallways a little dirty
robert
robert, 2-night trip
8/10 Very good
10 Nov 2022
The hotel was surrounded by beautiful mansions, parks, fancy stores and restaurants. It’s a 10 minute walk to the 3 Michelin star Pujol restaurant. Anything you could ask for, was at a walking distance. It was also close to Soumaya museum.
Martha
8/10 Very good
2 May 2023
The people at the front desk don’t like customers coming from expedia; they complained about loosing money. However, the hotel is very clean and well kept. The location is amazing. So, I do recommend this hotel.
Edgar
Edgar, 3-night trip
6/10 Good
21 June 2024
Ok
Hong-Dar
Hong-Dar, 2-night trip
10/10 Exceptional
18 July 2023
ok
René Iván
René Iván, 1-night trip
6/10 Good
10 Nov 2022
From desk no friendly
Randy
2/10 Poor
4 Feb 2023
When I arrived I was told that my reservation was not there, they made me fill out some paperwork and told me they would make another reservation for me. In the end they accepted that they had my reservation with Expedía, but that they would not use it because they charge them commission.
Gunnar
Gunnar, 2-night trip
8/10 Very good
3 Mar 2025
El personal de recepción de la noche muy amable, el de la mañana no fue así …..