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Hotel Santana

3.0 star property
Beach hotel in Flores with outdoor pool and restaurant

Photo gallery for Hotel Santana

Terrace/patio
Outdoor pool
Restaurant
Restaurant
Standard Double Room, 2 Single Beds
Relax in the sun on Hotel Santana's inviting terrace or unwind by the outdoor pool. Connect with friends and family over a meal at the restaurant, coffee at the cafe, or drinks at the bar. Guests appreciate helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Outdoor swimming pools
The current price is AU$165
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
  • 20 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, 3 Double Beds

Standard Double Room, 3 Double Beds

Standard Double Room, 3 Double Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
  • 20 sq m
  • Sleeps 5
  • 3 Single Beds

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8.0 out of 10, Very good, (472)
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About the area

Map
Calle 30 de Junio, Flores, Peten

What's nearby

  • Flores Dock - 1 min walk
  • Church of Our Lady of the Remedies - 5 min walk
  • Las Guacamayas Biological Station - 6 min walk
  • Maya Mall - 9 min walk
  • Central Park - 12 min walk

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 10 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬4 min drive
  • ‪Raices Bar & Grill - ‬1 min walk
  • ‪Raices Del Lago - ‬34 min drive
  • ‪Ristoranto Terrazzo - ‬4 min walk
  • ‪Pollo Campero - ‬9 min walk

About this property

Hotel Santana

Enjoy your visit to Flores with a stay at Hotel Santana. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A snack bar/deli and a terrace are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 1 PM
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.

Also known as

Hotel Santana Flores
Santana Flores
Hotel Santana Hotel
Hotel Santana Flores
Hotel Santana Hotel Flores

Frequently asked questions

Does Hotel Santana offer free cancellation for a full refund?

Yes, Hotel Santana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Santana?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Santana?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Santana?

Sorry, there's no on-site parking at Hotel Santana.

What are the check-in and check-out times at Hotel Santana?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM. Contactless social distancing and check-out are available.

What is there to do at Hotel Santana and nearby?

Hotel Santana has an outdoor pool.

Are there restaurants at or near Hotel Santana?

Yes, there's an on-site restaurant.

What's the area around Hotel Santana like?

Hotel Santana is a short 1-minute walk from Flores Dock and 6 minutes' walk from Las Guacamayas Biological Station.

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Hotel Santana Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

It was right in the edge of the lake, so the views were spectacular and the area was very walkable. It also was close to many restaurants and shops and even had a restaurant onsite.
Kathy, 1-night trip

10/10 Exceptional

Lovely hotel but a lot of noise outside. Not the hotels fault.
Maricela, 3-night trip

10/10 Exceptional

I like the breakfast and that it is close to the lake.
Maria, 2-night trip

10/10 Exceptional

Awesome room view with balcony and hammock. Very frienfly staff Walkable small Island
Ricarte, 2-night trip

10/10 Exceptional

Great location, staff at check in was excellent very friendly. Room was very clean & great size, very comfortable beds
Glendy, 1-night trip

10/10 Exceptional

Noce place to stay in Flores
Robert, 5-night trip

10/10 Exceptional

The hotel is in a perfect spot very convenient.
Edgar, 1-night trip

10/10 Exceptional

Hotel Santana is in such a good spot on the island. It is around a lot of good restaurants and its restaurant is excellent as well as we learned from our breakfast that was included. We had a beautiful view from our room and had a very smooth checkin and overall experience there on the lake!
Josh, 1-night trip

10/10 Exceptional

I stayed at Santana for two nights with my family and we were very happy with our stay. The hotel is comfortable and the restaurant and cafe were great. It was really nice to have a pool there. the hotel staff is really helpful. Highly recommend
Erika Barr, 2-night trip

10/10 Exceptional

We loved this hotel. It makes you feel like home!
Andrea, 3-night trip

10/10 Exceptional

Really nice hotel on the quieter end of the main hotel lake front strip. The area for beakfast overlooking the lake is lovely. The hotel is on the side of the island that doesn't flood, which is a real bonus when compared to other hotels in the east and north east.
Darren, 2-night trip

8/10 Very good

Good location within the island of Flores
Antonio, 2-night trip

10/10 Exceptional

Cool Room with a Great View
Totally cute hotel. Clean. Safe. Staff was super friendly and accommodating. Breakfast was delicious. AC worked great. Fabulous showers. Beautiful view from the balcony. Perfect place to relax after visiting Tixal and Yaxhá.
View from the room.
Elizabeth, 3-night trip

10/10 Exceptional

The staff service was very helpful they have hot/cold water Air Conditioning was perfect for the 91 degrees outside
LILIAN, 1-night trip

8/10 Very good

Great local hotel, friendly staff and great views. Bar in front of the hotel is noise at night, so take rooms facing the lake
Eduardo, 3-night trip

8/10 Very good

Great location. Wonderful air conditioning. Children enjoyed the small pool. Nice shower and beds
Janeece, 1-night trip

10/10 Exceptional

Nice hotel, nice location and view from room. Room OK, services OK.
SERGIO, 1-night trip

10/10 Exceptional

The Hotel was very clean, professional customer service. Location was great, view espectacular from room balcony. Close to everything and safe.
Yutselys, 4-night trip

10/10 Exceptional

Good place. Great views and staff
Dery, 1-night trip

6/10 Good

Water front, but too noisy
Navaratnam, 1-night trip

8/10 Very good

The lake
José, 3-night trip

8/10 Very good

Pretty view.
Pedro, 1-night trip

10/10 Exceptional

Lakeside Views
The views are beautiful from the lakeside rooms. Best balconies to look at the sunset and lay in the hammocks. Nice restaurant downstairs with best margaritas and food, and very attentive and kind staff members to help. Great location and comfortable beds and warm water and good water pressure.
Rasa Lila, 2-night trip

10/10 Exceptional

Highly recommended!
I had such an amazing time at this hotel, the stuff were very friendly and was always there to help when I needed help to get around or book any activities! I highly recommended this hotel to anyone visiting Guatemala 😊
Medjinah, 2-night trip

10/10 Exceptional

Great 👍
sharon, 1-night trip