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Crown Regency Hotel and Towers

4.0 star property
4-star hotel in Santa Cruz with 4 restaurants and spa

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Crown Regency Hotel and Towers

Photo gallery for Crown Regency Hotel and Towers

Deluxe Room
Property amenity
Property entrance
Executive Deluxe Room (Studio)
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Overview of Crown Regency Hotel and Towers

6.2

Good

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Gym
Map
Tower 1, Fuente Towers, Brgy Santa Cruz, President Osmena Boulevard, Cebu, Cebu, 6000
Main amenities
  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
Feel at home
  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

View all photos for Deluxe Room Premier

Deluxe Room Premier

Deluxe Room Premier

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite, Corner

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Suite, Corner

  • 67 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Premier

Junior Suite Premier

Junior Suite Premier

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Deluxe Room (Studio)

Executive Deluxe Room (Studio)

Executive Deluxe Room (Studio)

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Corner Suite (2-bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Corner Suite (2-bedroom)

  • 83 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

View all photos for Executive Deluxe Suite (2-bedroom)

Executive Deluxe Suite (2-bedroom)

Executive Deluxe Suite (2-bedroom)

  • 83 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

View all photos for Crown Regency Suite (2-bedroom)

Crown Regency Suite (2-bedroom)

Crown Regency Suite (2-bedroom)

  • 93 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

View all photos for Crown Regency Suite (1-bedroom)

Crown Regency Suite (1-bedroom) | Living area

Crown Regency Suite (1-bedroom)

  • 72 sq m
  • Sleeps 2
  • 1 Double Bed and 1 King Bed

About this area

What's nearby

  • In Santa Cruz
  • SM City Cebu - 37 min walk
  • Osmeña Fountain Circle - 1 min drive
  • Magellan's Cross - 4 min drive
  • Waterfront Cebu City Casino - 6 min drive
  • SM Seaside City Cebu - 6 min drive
  • Cebu Ocean Park - 8 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 36 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Gerarda's - 6 min walk
  • Casa Verde - 3 min walk
  • Luncheonette - 5 min walk
  • Chinese Ngohiong - 12 min walk
  • Cubana - 10 min walk
Map

About this property

Crown Regency Hotel and Towers

Placing you 1.9 mi (3.1 km) from SM City Cebu and 2.5 mi (4 km) from SM Seaside City Cebu, Crown Regency Hotel and Towers offers an airport shuttle (available during limited hours) for PHP 1200 per vehicle. You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, facials or manicures and pedicures. Other highlights at this upmarket hotel include 3 bars/lounges, an indoor pool and a nightclub.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 300 rooms
  • Arranged over 38 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 7:00 AM to 8:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 4 restaurants
  • 3 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop

What to do

  • Shopping
  • Pool table

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning

Sleep well

  • Pillow menu
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Fifties Cafe – On-site café. Happy hour is offered.
Wang Shan Lo – This restaurant specialises in Chinese cuisine. Open daily.
Cafe Glo – This restaurant serves breakfast, brunch, lunch and dinner. Open 24 hours. Open daily.
Sparkz Restobar – This buffet restaurant only serves dinner. Open daily.
Best Brew – On-site coffee shop. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PHP 555 for adults and PHP 555 for children
  • Airport shuttle service is offered for an extra charge of PHP 1200 per vehicle (one way)

Renovations and closures

The following facilities or services will be unavailable from June 12 2023 to December 31 2024 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Entertainment facilities
  • Laundry facilities
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for PHP 1000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Crown Regency Hotel & Towers
Crown Regency Hotel & Towers Cebu
Crown Regency Hotel Towers
Crown Regency Towers
Crown Regency Towers Cebu
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Crown Regency Hotel Towers Cebu
Crown Regency Hotel
Crown Regency

Frequently asked questions

Does Crown Regency Hotel and Towers offer free cancellation for a full refund?
Yes, Crown Regency Hotel and Towers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crown Regency Hotel and Towers?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crown Regency Hotel and Towers?
Yes, there's an indoor pool and a children's pool. The swimming pool will be unavailable from June 12 2023 to December 31 2024 (dates subject to change).
Are pets allowed at Crown Regency Hotel and Towers?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crown Regency Hotel and Towers?
Yes, there's free self parking.
Is an airport shuttle service offered by Crown Regency Hotel and Towers?
Yes, an airport shuttle is available from 7:00 AM to 8:00 PM. The charge is PHP 1200 per vehicle one way.
What are the check-in and check-out times at Crown Regency Hotel and Towers?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Crown Regency Hotel and Towers?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (6-min drive) is nearby.
What is there to do at Crown Regency Hotel and Towers and nearby?
Crown Regency Hotel and Towers has 3 bars, a nightclub and a spa, as well as an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Crown Regency Hotel and Towers?
Yes, there are 4 on-site restaurants, featuring Chinese cuisine. One of the dining venues will be unavailable from 12 June 2023 to 31 December 2024 (dates subject to change).
What's the area around Crown Regency Hotel and Towers like?
Crown Regency Hotel and Towers is in Santa Cruz, a short 4-minute walk from Osmeña Fountain Circle and 6 minutes' walk from Mango Square.

Reviews

6.2

Good

6.4/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Fair

Daniel, 1-night trip
Verified Expedia guest review

6/10 Good

It was an okay experience
It was okay stay, not too bad
Mary joy, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

The property needs a major renovation. The glass windows are dirty, the room needs upgrade, had sinus infections due to the muggy smell.
Cyrus Matic, 3-night trip
Verified Orbitz guest review

4/10 Fair

When I was planning for my trip, I trying to choose between three different properties. The main deciding points for choosing Crowne Regency over the other two hotels were the Chinese restaurant on site, the gun shooting on site, as well as the Skywalk and rides. All were shown and advertised on the the hotel website when I was deciding which hotel, but when I arrived, none were available. Also there was no laundry service onsite. No hot water. When we arrived we were told the hot water was being regulated. As certain times there would be hot water, and other times no hot water. There was NEVER any hot water at anytime. There also a leak with the sink faucet. Finally, the Chinese restaurant that I enjoy so much, was partially transferred to the second floor. On my first day I ordered Wang Chow fried rice. They said it included Shrimp. I told them I was allergic to shrimp, and can they put the shrimp on the side for my friend who likes shrimp. They said yes. When my order arrived, I received a side plate with a single (one) shrimp. WOW... I have stayed at Crowne Regency numerous times before and I have always enjoyed my stay. I guarantee I will never stay Crowne Regency again. When I arrived I was told the hotel had new management. It seems the new management is failing badly.
Brian, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

This property needs updates!
RANDY, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Really nice place.
Charles Britt, 4-night family trip
Verified Expedia guest review

6/10 Good

Best for business. Not recommend for leisure. Hotel is showing it's age. Staff was friendly and helpful. Room was clean. Hot water was not hot and had limited availability. A/c was not performing well. Area surrounding hotel had burned out and damaged buildings. Nice food court and shopping nearby.
Michael, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Staff were excellent; location is very good
Elmer, 1-night family trip
Verified Expedia guest review

8/10 Very good

Aquilina, 2-night trip
Verified Hotels.com guest review

8/10 Very good