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Hotel Ciudad de Alcalá

2.0 star property
City centre hotel in Alcala de Henares
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ciudad de Alcalá

Double or Twin Room
Interior entrance
Interior entrance
Double Room Single Use
Interior entrance

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • Vending machine
  • Laundry service
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Dry cleaning/laundry service
The price is AU$69
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Digital channels
Daily housekeeping
In-room safe
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

Single Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Digital channels
Daily housekeeping
In-room safe
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Triple Room

Highlights

Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Digital channels
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed OR 3 Single Beds

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About the area

Map
C/ Cánovas del Castillo 4, Alcala de Henares, Madrid, 28807

What's nearby

  • Plaza Cervantes - 9 min walk
  • Convent of Las Clarisas de San Diego - 9 min walk
  • University of Alcala - 9 min walk
  • Cervantes Birthplace Museum - 10 min walk
  • La Garena Plaza Shopping Center - 6 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive
  • Alcalá de Henares Station - 3 min walk
  • Alcala de Henares La Garena Station - 6 min drive
  • Alcala de Henares University Station - 7 min drive

Restaurants

  • ‪Cafetería - Restaurante San Isidro - ‬5 min walk
  • ‪Cerveceria la Cartujana - ‬6 min walk
  • ‪Cervecería Indalo - ‬7 min walk
  • ‪Estación de Alcalá de Henares - ‬2 min walk
  • ‪Pizzeria Carlos - ‬5 min walk

About this property

Hotel Ciudad de Alcalá

Located near a train station, Hotel Ciudad de Alcalá is a great choice for a stay in Alcala de Henares.

Languages

English, Spanish

At a glance

Hotel size

  • 30 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 8 per day)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee shop

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Traditional architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • 15-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Bath only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for EUR 10.6 per day

Parking

  • Self-parking costs EUR 8 per day

Policies

This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Ciudad Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel
Hotel Ciudad de Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel Alcala de Henares

Frequently asked questions

Does Hotel Ciudad de Alcalá offer free cancellation for a full refund?
Yes, Hotel Ciudad de Alcalá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ciudad de Alcalá?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ciudad de Alcalá?
Yes. Self-parking costs EUR 8 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Ciudad de Alcalá?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:30 AM.
What's the area around Hotel Ciudad de Alcalá like?
Hotel Ciudad de Alcalá is in the heart of Alcala de Henares, a short 3-minute walk from Alcalá de Henares Station and 9 minutes' walk from Plaza Cervantes.

Hotel Ciudad de Alcalá Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place for a night or two. Friendly and helpful staff. Some fittings a bit tired. Safe parking garage under the hotel.
Steve, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Guests at the hotel were very noisy
Leah, 2-night trip
Verified Expedia guest review

8/10 Very good

Martin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marlon, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Marlon, 2-night trip
Verified Expedia guest review

8/10 Very good

Marlon, 1-night trip
Verified Expedia guest review

6/10 Good

Never get a room on the bottom floor.
Chip, 3-night trip
Verified Expedia guest review

6/10 Good

Por el costo estuvo ok, nada espectacular.
Rodolfo, 1-night family trip
Verified Expedia guest review

6/10 Good

Well positioned
The hotel is a bit tired and could do with a significant upgrade, although it is very well positioned for access to the train station and casco historico.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very Near to the Train Station and the bus stops. It was easy to go to Madrid and they had buses to the Airport from 5.45am Reaching by 6.45am. so was all Good for my Transit. The bed could be better
1-night business trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

2/10 Poor

3-night trip
Verified Expedia guest review

8/10 Very good

Close to restaurants and bars Walking distance to train approx mins and clean
9-night trip
Verified Expedia guest review

8/10 Very good

Good for the price Location perfect-close to lots of restaurants/bars Coffee shops etc Around the corner from train station
Marlon, 6-night trip
Verified Expedia guest review

8/10 Very good

An old "new" build in Alcala, great location.
This is in a great part of Alcala. Very close to the old district and bus stops right out front of the hotel. There are grocery stores close. The hotel itself is average for Spain. It is an older building, but without the old Spanish charm. If you can disregard the outside facade of the building, you can make yourself at home for a night or two. The rooms are small but accommodating.
Sheri, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Cheap, and you get what you pay for
Walls are paper thin. I heard every conversation, party, and embarrassingly brief sex act. I understand that hotel staff can't do anything about street noise, but when the staff lives on site, they can and should do something about noisy guests at 3am. Don't stay here if you want to get any sleep.
Karl, 5-night trip
Verified Orbitz guest review

6/10 Good

Air conditioning was terrible. They had to move us from the room. In the new room the shower drain was clogged. Very poor internet. The owner or employee was always smoking on tje hallway and terrible smell all over the hotel. Not a 2 star hotel, I will give a minus 2. They need to remodel everything very old and dated, need complete remodeling but a good thing is the great location and can say a very comfortable bed.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

Comfort
The hotel is located in the centre of the city, close to the rail station and shopping centres. The room was quiet and the bed was comfortable.
Verified Hotels.com guest review

8/10 Very good

Bien limpio, buen trato y maravillosa estancia. El único pero es el parking, que al no poder reservar no tuve plaza y me costó aparcar, pero por lo demás bien
Soledad, 1-night trip
Verified Hotels.com guest review

6/10 Good

PATROCINIO, 1-night business trip
Verified Hotels.com guest review

6/10 Good

JOSE LUIS, 2-night trip
Verified Hotels.com guest review

8/10 Very good

La estancia ha sido correcta,el hotel necesita una actualización de las instalaciones.
Juan Carlos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alcala de henares
Buena edificacion, buen mobiliario pero se puede mejorar mas, no lo echen al olvido.
Emilio, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Correcto
POSITIVO: Económico, limpio y camas cómodas. NEGATIVO: Sólo había un enchufe y estaba en el baño. A la habitación 206 no llegaba el WiFi.
MARI PAZ, 1-night family trip
Verified Hotels.com guest review