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Cascades Mountain Resort, Ascend Hotel Collection

3.5 star property
Find your family's happy place with exciting activities like pools with water slides and delicious meals together.

Photo gallery for Cascades Mountain Resort, Ascend Hotel Collection

Interior detail
Lounge
Indoor pool
Lobby
Reception
Set near Blue Ridge Mall, Ascend Hotel Collection is a haven for families. Take a dip in the indoor pool or waterslide, grab a coffee at the cafe, and unwind by the fireplace. With free WiFi and an on-site restaurant serving dinner daily, this resort offers convenience and fun for all ages.

Reviews

6.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free parking
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Indoor pool and 3 hot tubs
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 3 meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Microwave
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

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The price is AU$172
includes taxes & fees
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About the area

Map
201 Sugarloaf Road, Hendersonville, NC, 28792

What's nearby

  • Blue Ridge Mall - 3 min drive
  • Pardee Hospital - 6 min drive
  • Saint Paul Mountain Vineyards - 6 min drive
  • Elijah Mountain Gem Mine - 10 min drive
  • Jump Off Rock - 18 min drive

Getting around

  • Asheville Regional Airport (AVL) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Cookout - ‬18 min walk
  • ‪Binion's Roadhouse - ‬3 min drive

About this property

Cascades Mountain Resort, Ascend Hotel Collection

Cascades Mountain Resort, Ascend Hotel Collection is a great choice for a stay in Hendersonville. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Old Orchard Tavern, which serves American cuisine and is open for dinner. A poolside bar and a children's pool are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say good things about the pool.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 4:00 AM
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Pool gate

What to do

  • Discount at nearby fitness centre
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski runs nearby
  • Zip-lining nearby
  • Snowboarding nearby
  • Winery tours nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (2100 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1960
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • An indoor pool
  • 3 hot tubs
  • Water slide

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Portable bath seats
  • Grab bar in bath
  • Grab bar in shower
  • Accessible bath
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Fridge
  • Microwave

More

  • Housekeeping (on request)

Special features

Dining

Old Orchard Tavern – This restaurant specialises in American cuisine and only serves dinner.

Fees & policies

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Fitness facility
  • Hot tub

Children & extra beds

  • Rollaway beds are available for USD 10.0 per stay

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Cascades Mountain Resort Hendersonville
Cascades Mountain Resort
Cascades Mountain Hendersonville
Cascades Mountain
Cascades Mountain Resort, Ascend Hotel Collection Hotel
Cascades Mountain Resort an Ascend Hotel Collection Member
Cascades Mountain Resort, Ascend Hotel Collection Hendersonville

Frequently asked questions

Does Cascades Mountain Resort, Ascend Hotel Collection offer free cancellation for a full refund?

Yes, Cascades Mountain Resort, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cascades Mountain Resort, Ascend Hotel Collection?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Cascades Mountain Resort, Ascend Hotel Collection?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Cascades Mountain Resort, Ascend Hotel Collection?

Yes, there's free self parking.

What are the check-in and check-out times at Cascades Mountain Resort, Ascend Hotel Collection?

Check-in start time: 4 PM; check-in end time: 4:00 AM. Check-out time is 11 AM.

What is there to do at Cascades Mountain Resort, Ascend Hotel Collection and nearby?

During the winter, enjoy nearby recreation such as snowboarding and skiing, and return when the snow melts for hiking and horse riding. Soothe your senses in one of the 3 hot tubs or make use of other amenities, which include a water slide and a picnic area. Cascades Mountain Resort, Ascend Hotel Collection also has a garden.

Are there restaurants at or near Cascades Mountain Resort, Ascend Hotel Collection?

Yes, Old Orchard Tavern offers American cuisine.

Cascades Mountain Resort, Ascend Hotel Collection Reviews

Reviews

6.4

Good

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Very good

Nice stay
Rocky, 1-night trip

6/10 Good

Went to check in, waited 40 mins to get checked in, room was ok, had to go back down to the front desk every day to get a fresh towel and toilet paper.
Keenyn, 4-night trip

10/10 Exceptional

Great place to stay
Jesus, 2-night trip

10/10 Exceptional

Beautiful place to stay
Lynn, 2-night trip

10/10 Exceptional

It was all good liked the pool area and patio area
Christopher, 2-night trip

6/10 Good

Enjoyed the stay. Property is just older & could use some updating. We stayed here for the pool & slide. The kids loved it.
Darla, 2-night trip

6/10 Good

Great stay. Wished the gym, bar, and hot tub was in working order. Very friendly staff.
David, 2-night trip

2/10 Poor

Absolutely the worst experience I’ve ever had at a hotel
Robert, 3-night trip

6/10 Good

Kids luv the pool
Melody, 1-night trip

2/10 Poor

This was the worst place ever!!! Did not look like the pictures and we didn't even stay because it was so nasty for us and our little children. Expedia should not even be suggesting this property!!! We left, lost our money, and stayed at a different Hotel.
William, 1-night trip

6/10 Good

Okay
The best part about the stay was the pool with slide. The room was good but the bathroom was very small, fan didnt work so the humidity built up quickly and made a mess. It was very small, and paint coming off the walls in the bathroom. Probably from the moisture .
Michael, 1-night trip

2/10 Poor

Rm had someone in it. Only snack machine didnt work. Staff offered tonsell me her bag of chips. Last night i was there no hot water.
Nick, 2-night trip

2/10 Poor

Antique old nasty ceilings fallibg in, walls cracked falling. Have to get key reset after 1 use all the time. Pics show place to be nice but definitely not
Darwin, 4-night trip

6/10 Good

The staff was friendly but we had an issue with getting our room that we had booked online. They said it was because we had booked thru a third party that they could not meet our needs. Also our room had trash in it, the floor had not been vacuumed, a full beer can was left and it looked like the bare minimum was done. The kids like the pool. Our room stayed nice and cool and we did sleep well.
The, 2-night trip

2/10 Poor

Not worth it
Tub was backed up. TV had no box or remote so I couldn't watch anything. And there was no toilet paper in the room. The only positive thing was the bed was decently comfortable and looked clean.
1-night trip

8/10 Very good

When people were at the desk they were helpful and friendly. They just were away from the desk a lot. I swam in the pool at night and it was very poorly lighted.
miriam, 1-night trip

10/10 Exceptional

Great stay
Andrew, 1-night trip

10/10 Exceptional

Will definitely be back
Jessika, 1-night trip

4/10 Fair

Horrible time. Decent waterslide.
The first room they sent me to was already occupied. Then after getting a second room, they gave other guests key cards to my room. 2 people walked in on me getting out of the shower. In the morning i found multiple cockroaches crawling around my room. The waterslide was cool tho, hot tub was not working.
Jon, 1-night trip

6/10 Good

If your looking for economical accommodations, this is for you. If you sre looking for a good indoor pool, this is for you. Otherwise, you'll ptobsbly be disappointed.
Fred, 2-night trip

4/10 Fair

This hotel has really gone down bad!! I hate it because my kids love the pool and we stay here every year but we want next year if it doesn’t do some major improvements so sad
Julie, 2-night trip

4/10 Fair

Very disappointed
It was horrible no internet no phones hot tubs were not working. No laundry No ice Coffee maker didn’t work and no breakfast. You can tell at one time this was a wonderful hotel but it was horrible service attitudes lack of items and no willingness to lower rate even though none of this was disclosed.
Robbin, 2-night trip

4/10 Fair

I am sorry to say that the desk people did not have the mind to want to be service orientated. The hallways were not vaccumed. When i checked in, my room was not clean. I used the shower and several long strands of hair was in the tub. The phone did not work. The maids did not understand english.
James, 7-night trip

4/10 Fair

no bar no breakfast no hot tubs ac really loud
alan, 1-night trip

4/10 Fair

The outside needs a landscape and the hot tubs didn’t work and didn’t work last year.I was not satisfied this time staying here
Paula, 2-night trip