2/10 Poor
17 Aug 2024
AVOID!! This property is not a "hotel", as advertised. It is a MOTEL, with your front door opening onto a main walkway. I left this property immediately after checking in. The front door of my room opening literally onto the main entrance of the motel, with people constantly walking in front of my window to enter and exit the property. In front of the property, there is a small parking lot, mostly full of motorcycles, entering and leaving the property. In front of the small parking lot is a busy, noisy road with vehicles and trucks passing constantly. The noise was unbearable. The owners offered to change my room the next day, but all the rooms were the same, with their front door opening onto a busy walkway, parking lot and noisy street. After realising i had no privacy or reasonable quiet of any kind, i left this property for another. The owners refused to give me a refund, citing their cancellation policy, even though this was not a cancellation. I should have been provided with a full refund, since in high season they could easily sell my room again. Avoid this property and unscrupulous owners!!
Carolyn
Carolyn, 3-night trip
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