We had a wonderful three-night stay at this hotel during a mother-daughter trip with my teenage daughter, and I would absolutely stay here again!
The staff was excellent, and Valerie in particular went above and beyond to make our stay comfortable and stress-free. She helped me find an affordable place to purchase a duffle bag when I needed one, and she was also kind enough to store some items in the freezer for me that needed to stay frozen before we headed back to the States. Her willingness to help with these little unexpected things really stood out and made our stay even better.
The location is fantastic. The hotel is very close to shopping, surrounded by tons of restaurant options, and just a quick two-minute walk to the metro, which made getting around incredibly easy and convenient.
Our room was also very comfortable. We were facing the street, so I expected there to be quite a bit of outside noise, but the room was surprisingly quiet and we really didn't hear much from outside. The AC was top notch and kept the room very comfortable throughout our stay. The elevator was also surprisingly spacious, which was a nice bonus when traveling with luggage.
The bed was SO soft, which honestly surprised me at first, but I ended up loving it. It was incredibly comfortable and actually made me feel like I was sleeping in my own bed at home. After a long day of sightseeing, that was exactly what we needed!
Housekeeping was great as well. Towels were replaced daily, the water