When you stay at Jannata Resort and Spa, you'll be within a 10-minute drive of Ubud Traditional Art Market and Ubud Palace. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body scrubs or body treatments. An outdoor pool, a bar/lounge and a terrace are other highlights.
Languages
English, Indonesian, Japanese
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Early check-in subject to availability
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
No stag or hen parties
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private dining
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
Children's menu
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike hire
Romance packages
Facilities
Built in 2015
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Full-service spa
Reception hall
Room amenities
Be entertained
42-inch TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Selected Comfort mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Fireplace
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
High chair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
Jannata – This lobby lounge specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately IDR 150000 for adults and IDR 100000 for children
Airport shuttle service is offered for an extra charge of IDR 500000 per vehicle
Early check-in can be arranged for an extra charge of IDR 1047500 (subject to availability)
Late checkout can be arranged for an extra charge of IDR 1047500 (subject to availability)
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for IDR 500000.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Also known as
Jannata Resort Ubud
Jannata Resort
Jannata Ubud
Jannata
Jannata Resort and Spa Ubud
Jannata Resort and Spa Hotel
Jannata Resort and Spa Hotel Ubud
Frequently asked questions
Does Jannata Resort and Spa offer free cancellation for a full refund?
Yes, Jannata Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Jannata Resort and Spa?
Yes, there's an outdoor pool.
Are pets allowed at Jannata Resort and Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Jannata Resort and Spa?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Jannata Resort and Spa?
Yes, an airport shuttle is available. The charge is IDR 500000 per vehicle.
What are the check-in and check-out times at Jannata Resort and Spa?
Check-in start time: 2 PM; check-in end time: midnight. There's a charge of IDR 1047500 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of IDR 1047500 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Jannata Resort and Spa and nearby?
Jannata Resort and Spa has a spa and an outdoor pool, as well as a picnic area and a garden.
Are there restaurants at or near Jannata Resort and Spa?
Yes, Jannata offers international cuisine.
Jannata Resort and Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.2/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
17 May 2024
Everyone was super friendly and the staff went above and beyond for us. The breakfast was delicious and their cappuccinos were great every time. The complimentary tea time was amazing, and don’t forget to get a fresh coconut. AMAZING!! Cant wait to come back.
Sofia
Sofia, 3-night romance trip
Verified Expedia guest review
2/10 Poor
13 May 2024
Ali
Ali, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 May 2024
J
Dena
Dena, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Dec 2023
It was absolutely unbelievable ! Breathtaking views over the infinity and loved the personal touches to everything including our welcome on the bed with petals . Highly recommended.
Gareth
Gareth, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Nov 2023
really pleasant and welcoming staff and rooms are quiet with little human interference but exposed to facets of nature. evening turn down service is a great touch as well as the special petal arrangement on the duvet as a "welcome"
Alexander
Alexander, 3-night trip
Verified Expedia guest review
10/10 Exceptional
9 Nov 2023
Jannata is an amazing resort with extremely nice and respectful staff. They are very accommodation. Not to mention the amazingly beautiful location, rooms, and dining. Thank you so much, we will be back again 😊
Natalie
Natalie, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 July 2023
Absolutely amazing accommodations and service. Great spa too. Would definitely stay again!
Danielle
Danielle, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Apr 2023
We got married at Jannata and the resort was spectacular for our elopement. The staff couldn't have been friendlier and more welcoming, they were wonderful. The breakfast was delicious and the massage we booked was fantastic, we really loved the spa. Our room was beautiful but there were a few bits of maintenance that needed carrying out such as both the bath tap and shower handle falling off and the bathroom blinds fell of the wall and we had to reattach them. The resort itself is beautifully kept and it's a shame we couldn't stay longer than we did!
Hannah
Hannah, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Dec 2022
Worth every cent!
Absolutely amazing! One of the most beautiful places we stayed on our trip to Bali. The room was gorgeous and had incredible jungle views, the breakfast was wonderful, two free 15 minute massages were an added and unexpected bonus, the staff were all so friendly and they organised a free cake for my partners birthday! I would definitely recommend staying here and will stay here again in future if I go back to Ubud.
Clare
Clare, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2022
Location outstanding with beautiful views overlooking the jungle. Staff could not be more helpful especially Merry at the front desk. A blocked toilet gave us an amazing upgrade to a 2 bedroom private pool villa. We also got to experience a brand new 1 bedroom villa on our last night which was superb.
Breakfast was fantastic with many filling options. The main pool had beautiful views and very relaxing to swim in.
Shuttle bus goes twice a day to Ubud so easy to do a bit of shopping.
Overall resort was truly beautiful. The spa on site was fantastic and reasonable priced.
Bedding was fantastic with good comfy pillows and hot showers and baths were an added bonus.
Please note that there are lots of steps everywhere so if there are mobility issues please beware. This will not deter me from coming back here as the service and accommodation was truly amazing.
Thank you Merry and Gusti for a memorable stay ✨️ 🙏💖
Nancy
Verified Expedia guest review
10/10 Exceptional
10 Mar 2020
The property is exactly as it's shown in the pictures. The views are breathtaking the resort is spotless and well kept. Everyone there is so friendly and inviting. It was hard to want to leave Jannata, it was truly an amazing experience.
Lauren
Lauren, 2-night trip with friends
Verified Orbitz guest review
8/10 Very good
29 Feb 2020
Was a beautiful hotel located in the jungle hills of Ubud. Close to Ubud center, Monkey Forest Sanctuary, Bali swing, and rice terraces. The property had a wonderful spa and an incredible infinity pool. The food was great, and breakfast was included. The only negative, and reason for 4 stars instead of 5, was the really uncomfortable bed. It was like sleeping on a mat. Not actually sure it was a mattress. Beyond firm. They definitely need to replace. It made sleeping 3 nights uncomfortable.
Danielle
Danielle, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 Nov 2019
Georgios
Georgios, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2019
Jannata was a rare and beautiful experience. If you love Nature and amazing views this is the place for you. The staff is extremely helpful and friendly. The food is also good and had the pleasure of taking their yoga class which was also an amazing experience. No complaints!
You have to love nature to love this hotel though...
Yesenia
Yesenia, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 Oct 2019
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 Feb 2019
Ahmed
One of the best hotels I ever stayed in.
AHMED
AHMED, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jan 2019
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
31 Jan 2019
Fantastic place, the staff are so nice and extremely helpful. We had a wonderful time on our honeymoon and will definitely be back!
Resort has fantastic facilities and is right on the beautiful ridge walk.
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
20 Dec 2018
Property is beautiful and great. Highly recommended to couples and families. Staffs are extremely friendly and can assist you with my inquiry.
Perfect view to the jungle and the mountain. Little bit away from the city to feel the peace and enjoy the nature.
Hotel is arranging transportation from/to the city for free.
Food is super tasty and delicious. Housekeeping are doing great job to keep the place in good shape.
Front office staff are amazing and ready to help for anything.
We enjoyed every moment of our 7 nights and will come back for sure.
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
14 May 2018
beautiful secluded hotel
amazing experience at jannata. staff were friendly and attentive . beautiful grounds , yoga and spa services .
jo
jo, 2-night trip
Verified Expedia guest review
4/10 Fair
31 Aug 2017
Honeymoon Disaster
We booked to stay for 6 nights at Jannata but we were moved to stay at Lokha Ubud for 3 nights as the room wasn't ready due to maintenance work. Was annoyed about this but we were offered a free couples massage and a romantic dinner.. who would say no to that.
Lokha was absolutely amazing and we were glad we stayed there.
We were supposed to move back to Jannata on a Wednesday and were told the room will be ready for 12pm, but once we got there the room wasn't ready because "guests" had checked out. But how would guests check out if the room was undergoing maintenance?
We were then able to move to our room half an hour later and the room was full of insects and the bedding stank! The person who showed us around was not helpful, he didn't tell us where any of the facilities were and didn't provide us with any information. We had major problems with our room and weren't even provided any snacks our drinks, despite stating there's a minibar.
We were over charged for spa facilities despite promoting different prices in their brochure - the manager rectified this instantly.
The same rude man had checked us out on our last day and even then he was rude and tried short change us.
I wouldn't recommend this resort to anyone. Rude staff members, did not provide basic amenities and the rooms were not clean!
Consider staying at the Lokha rather than this crappy place.
shima
shima , 6-night trip
Verified Expedia guest review
10/10 Exceptional
28 Apr 2017
As soon as we entered the room was amazed by its beauty...the pool was amazing with the view it had...staff were amazingly friendly ....really recommend this resort..
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
26 Apr 2017
Bali Trip
Good hotel. Good people. That's all I have to say.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
16 Feb 2017
Outstanding hotel
Jannata is a great hotel on a very quite and safe are of Ubud. EVERYTHING is just perfect here. Great views from every single room, superb infinity pool, great restaurant, delicious food (the best I tried in Bali) and amazingly professional and customer oriented staff. I have lived and worked in 3 different countries and been to 5 continents for work and leisure experiencing different levels of service, and would rate Jannata Resort on the top 5 hotels I have ever stayed (even extended my stay) Will definetely be back.
Javier Hurtado
Verified Expedia guest review
8/10 Very good
15 Aug 2016
Beautiful, relaxing stay
Beautiful, relaxing stay at Jannata. Scenery is amazing and you leave completely relaxed. The rooms are new, spacious and clean. Food was pretty good. Little bit out of the city centre, but that's what we enjoyed about it.