Jannata Resort and Spa

4.0 star property
Family-friendly hotel with spa, near Campuhan Ridge Walk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jannata Resort and Spa

Breakfast, lunch, dinner served; international cuisine
Outdoor wedding area
Breakfast, lunch, dinner served; international cuisine
Outdoor pool
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Separate bedroom
  • Television

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Suite Valley & Rice Field View

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Select Comfort bed
  • 60 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Villa, 1 Bedroom, Private Pool

Highlights

Soundproofed
Fireplace
Private plunge pool
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 110 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Family Villa, 2 Bedrooms, Valley View

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Private pool
Air conditioning
Free cots/infant beds
TV
  • 13 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Double or Twin Room

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Select Comfort bed
  • 60 sq m
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

Villa, 1 Bedroom, Private Pool (with Hammock)

Highlights

Balcony
Soundproofed
Fireplace
Private plunge pool
Air conditioning
Free cots/infant beds
TV
Separate bedroom
  • 10 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Jl. Rsi Markandya, Br. Bangkiang Sidem Desa Keliki, Ubud, Bali, 80561

What's nearby

  • Campuhan Ridge Walk - 5 min drive
  • Ubud Traditional Art Market - 6 min drive
  • Ubud Palace - 6 min drive
  • Agung Rai Museum of Art - 8 min drive
  • Ubud Monkey Forest - 8 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 85 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Uma Cucina - ‬4 min drive
  • ‪Toekad Rafting - ‬4 min drive
  • ‪Nasi Ayam Kedewatan Ibu Mangku - ‬3 min drive
  • ‪Pyramids Of Chi - ‬10 min drive
  • ‪Kayana BBQ Ubud - ‬4 min drive

About this property

Jannata Resort and Spa

When you stay at Jannata Resort and Spa, you'll be within a 10-minute drive of Ubud Traditional Art Market and Ubud Palace. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body scrubs or body treatments. An outdoor pool, a bar/lounge and a terrace are other highlights.

Languages

English, Indonesian, Japanese

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas
    • No stag or hen parties

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Romance packages

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Reception hall

Room amenities

Be entertained

  • 42-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water
  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Jannata – This lobby lounge specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle service is offered for an extra charge of IDR 500000 per vehicle
  • Early check-in can be arranged for an extra charge of IDR 1047500 (subject to availability)
  • Late checkout can be arranged for an extra charge of IDR 1047500 (subject to availability)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for IDR 500000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Jannata Resort Ubud
Jannata Resort
Jannata Ubud
Jannata
Jannata Resort and Spa Ubud
Jannata Resort and Spa Hotel
Jannata Resort and Spa Hotel Ubud

Frequently asked questions

Does Jannata Resort and Spa offer free cancellation for a full refund?
Yes, Jannata Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Jannata Resort and Spa?
Yes, there's an outdoor pool.
Are pets allowed at Jannata Resort and Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Jannata Resort and Spa?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Jannata Resort and Spa?
Yes, an airport shuttle is available. The charge is IDR 500000 per vehicle.
What are the check-in and check-out times at Jannata Resort and Spa?
Check-in start time: 2 PM; check-in end time: midnight. There's a charge of IDR 1047500 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of IDR 1047500 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Jannata Resort and Spa and nearby?
Jannata Resort and Spa has a spa and an outdoor pool, as well as a picnic area and a garden.
Are there restaurants at or near Jannata Resort and Spa?
Yes, Jannata offers international cuisine.

Jannata Resort and Spa Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Everyone was super friendly and the staff went above and beyond for us. The breakfast was delicious and their cappuccinos were great every time. The complimentary tea time was amazing, and don’t forget to get a fresh coconut. AMAZING!! Cant wait to come back.
Sofia, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Ali, 2-night trip
Verified Expedia guest review

10/10 Exceptional

J
Dena, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was absolutely unbelievable ! Breathtaking views over the infinity and loved the personal touches to everything including our welcome on the bed with petals . Highly recommended.
Gareth, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

really pleasant and welcoming staff and rooms are quiet with little human interference but exposed to facets of nature. evening turn down service is a great touch as well as the special petal arrangement on the duvet as a "welcome"
Alexander, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jannata is an amazing resort with extremely nice and respectful staff. They are very accommodation. Not to mention the amazingly beautiful location, rooms, and dining. Thank you so much, we will be back again 😊
Natalie, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely amazing accommodations and service. Great spa too. Would definitely stay again!
Danielle, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

We got married at Jannata and the resort was spectacular for our elopement. The staff couldn't have been friendlier and more welcoming, they were wonderful. The breakfast was delicious and the massage we booked was fantastic, we really loved the spa. Our room was beautiful but there were a few bits of maintenance that needed carrying out such as both the bath tap and shower handle falling off and the bathroom blinds fell of the wall and we had to reattach them. The resort itself is beautifully kept and it's a shame we couldn't stay longer than we did!
Hannah, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Worth every cent!
Absolutely amazing! One of the most beautiful places we stayed on our trip to Bali. The room was gorgeous and had incredible jungle views, the breakfast was wonderful, two free 15 minute massages were an added and unexpected bonus, the staff were all so friendly and they organised a free cake for my partners birthday! I would definitely recommend staying here and will stay here again in future if I go back to Ubud.
Clare, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location outstanding with beautiful views overlooking the jungle. Staff could not be more helpful especially Merry at the front desk. A blocked toilet gave us an amazing upgrade to a 2 bedroom private pool villa. We also got to experience a brand new 1 bedroom villa on our last night which was superb. Breakfast was fantastic with many filling options. The main pool had beautiful views and very relaxing to swim in. Shuttle bus goes twice a day to Ubud so easy to do a bit of shopping. Overall resort was truly beautiful. The spa on site was fantastic and reasonable priced. Bedding was fantastic with good comfy pillows and hot showers and baths were an added bonus. Please note that there are lots of steps everywhere so if there are mobility issues please beware. This will not deter me from coming back here as the service and accommodation was truly amazing. Thank you Merry and Gusti for a memorable stay ✨️ 🙏💖
Verified Expedia guest review

10/10 Exceptional

The property is exactly as it's shown in the pictures. The views are breathtaking the resort is spotless and well kept. Everyone there is so friendly and inviting. It was hard to want to leave Jannata, it was truly an amazing experience.
Lauren, 2-night trip with friends
Verified Orbitz guest review

8/10 Very good

Was a beautiful hotel located in the jungle hills of Ubud. Close to Ubud center, Monkey Forest Sanctuary, Bali swing, and rice terraces. The property had a wonderful spa and an incredible infinity pool. The food was great, and breakfast was included. The only negative, and reason for 4 stars instead of 5, was the really uncomfortable bed. It was like sleeping on a mat. Not actually sure it was a mattress. Beyond firm. They definitely need to replace. It made sleeping 3 nights uncomfortable.
Danielle, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Georgios, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jannata was a rare and beautiful experience. If you love Nature and amazing views this is the place for you. The staff is extremely helpful and friendly. The food is also good and had the pleasure of taking their yoga class which was also an amazing experience. No complaints! You have to love nature to love this hotel though...
Yesenia, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ahmed
One of the best hotels I ever stayed in.
AHMED, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic place, the staff are so nice and extremely helpful. We had a wonderful time on our honeymoon and will definitely be back! Resort has fantastic facilities and is right on the beautiful ridge walk.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Property is beautiful and great. Highly recommended to couples and families. Staffs are extremely friendly and can assist you with my inquiry. Perfect view to the jungle and the mountain. Little bit away from the city to feel the peace and enjoy the nature. Hotel is arranging transportation from/to the city for free. Food is super tasty and delicious. Housekeeping are doing great job to keep the place in good shape. Front office staff are amazing and ready to help for anything. We enjoyed every moment of our 7 nights and will come back for sure.
7-night trip
Verified Expedia guest review

10/10 Exceptional

beautiful secluded hotel
amazing experience at jannata. staff were friendly and attentive . beautiful grounds , yoga and spa services .
jo, 2-night trip
Verified Expedia guest review

4/10 Fair

Honeymoon Disaster
We booked to stay for 6 nights at Jannata but we were moved to stay at Lokha Ubud for 3 nights as the room wasn't ready due to maintenance work. Was annoyed about this but we were offered a free couples massage and a romantic dinner.. who would say no to that. Lokha was absolutely amazing and we were glad we stayed there. We were supposed to move back to Jannata on a Wednesday and were told the room will be ready for 12pm, but once we got there the room wasn't ready because "guests" had checked out. But how would guests check out if the room was undergoing maintenance? We were then able to move to our room half an hour later and the room was full of insects and the bedding stank! The person who showed us around was not helpful, he didn't tell us where any of the facilities were and didn't provide us with any information. We had major problems with our room and weren't even provided any snacks our drinks, despite stating there's a minibar. We were over charged for spa facilities despite promoting different prices in their brochure - the manager rectified this instantly. The same rude man had checked us out on our last day and even then he was rude and tried short change us. I wouldn't recommend this resort to anyone. Rude staff members, did not provide basic amenities and the rooms were not clean! Consider staying at the Lokha rather than this crappy place.
shima , 6-night trip
Verified Expedia guest review

10/10 Exceptional

As soon as we entered the room was amazed by its beauty...the pool was amazing with the view it had...staff were amazingly friendly ....really recommend this resort..
Verified Hotels.com guest review

10/10 Exceptional

Bali Trip
Good hotel. Good people. That's all I have to say.
Verified Expedia guest review

10/10 Exceptional

Outstanding hotel
Jannata is a great hotel on a very quite and safe are of Ubud. EVERYTHING is just perfect here. Great views from every single room, superb infinity pool, great restaurant, delicious food (the best I tried in Bali) and amazingly professional and customer oriented staff. I have lived and worked in 3 different countries and been to 5 continents for work and leisure experiencing different levels of service, and would rate Jannata Resort on the top 5 hotels I have ever stayed (even extended my stay) Will definetely be back.
Verified Expedia guest review

8/10 Very good

Beautiful, relaxing stay
Beautiful, relaxing stay at Jannata. Scenery is amazing and you leave completely relaxed. The rooms are new, spacious and clean. Food was pretty good. Little bit out of the city centre, but that's what we enjoyed about it.
Verified Hotels.com guest review