Guests
All properties in Ubud, Bali, Indonesia

Alaya Ubud - CHSE Certified

Luxury resort with full-service spa, connected to a shopping center, near Ubud Monkey Forest

  • Free WiFi and free parking
From
A$173

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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  • View from Hotel
  • View from Hotel
  • Pool
  • Outdoor Pool
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1 / 85View from Hotel
Jl. Hanoman, Ubud, 80571, Bali, Indonesia
9.2.Superb.
  • Nice reception and rice paddy entrance. Rooms below average, pool dirty and not modern or…

    Mar. 13, 2020

  • The hotel is close to Ubud centre. Receptionist and staff are helpful. There is a…

    Feb. 23, 2020

See all 895 reviews

Official standards

This property advises that it adheres to COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitiser

Guests rated location

Dining options
Walkable
Convenient
Safe
Shopping

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 105 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available

Feel at home

  • Free cots/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available

What’s around

  • In Ubud City-Centre
  • Ubud Monkey Forest - 4 min walk
  • Ubud Palace - 18 min walk
  • Ubud Traditional Art Market - 18 min walk
  • Campuhan Ridge Walk - 28 min walk
  • Tegenungan Waterfall - 6.4 mi / 10.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room
  • Exclusive Room (Alaya Room)
  • Family Room (Connecting Room)
  • Suite (Alaya)
  • Suite, 2 Bedrooms (Connecting Room)
  • Deluxe Room - Domestic & KITAS Deals
  • Alaya Room - Domestic & KITAS Deals
  • Alaya Suite - Domestic & KITAS Deals

What’s around

Landmarks

  • In Ubud City-Centre
  • Ubud Monkey Forest - 4 min walk
  • Ubud Palace - 18 min walk
  • Ubud Traditional Art Market - 18 min walk
  • Campuhan Ridge Walk - 28 min walk
  • Tegenungan Waterfall - 6.4 mi / 10.3 km
  • Tegallalang Rice Terrace - 6.4 mi / 10.4 km
  • Bali Safari and Marine Park - 12.2 mi / 19.6 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 63 min drive
  • Airport shuttle (surcharge)
map
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Jl. Hanoman, Ubud, 80571, Bali, Indonesia

At a glance

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Guests booked in a Domestic & KITAS Deals room type must present Indonesian ID or KITAS at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Required at check-in

  • Debit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free uncovered onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Pool sunloungers
  • Pool umbrellas

Working away

  • Business centre
  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter

Facilities

  • Number of buildings/towers - 2
  • Year Built – 2013
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • Indonesian

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

DaLa Spa has 6 treatment rooms including rooms for couples. Services include massages and body treatments.

Guests under 14 years old are not allowed in the spa.

Dining

Petani Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Bamboo Bar - This bar is located by the pool. Open daily.

Recreation

On Site

  • Fitness facilities
  • Bicycle rentals on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of IDR 125000 for adults and IDR 125000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 605000 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 500000.0 per night

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 14 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Connecting doors of the Family Room to the Alaya Rooms are only accessible through the balcony in the old building and through the front door in the new building.

Also known as

  • Alaya Ubud Hotel
  • Alaya Hotel
  • Alaya Ubud
  • Alaya Ubud
  • Alaya Ubud CHSE Certified
  • Alaya Ubud Chse Certified Ubud
  • Alaya Resort Ubud Bali
  • Alaya Ubud - CHSE Certified Ubud
  • Alaya Ubud - CHSE Certified Resort
  • Alaya Ubud - CHSE Certified Resort Ubud
  • Alaya Ubud Resort
  • Alaya Resort
  • Alaya Resort

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Alaya Ubud - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, Petani Restaurant offers Indonesian cuisine, garden views, and poolside dining. Nearby restaurants include The Onion Collective (3-min walk), Habitat (4-min walk), and Mamma Mia (4-min walk).
  • Yes, an airport shuttle is available. The charge is IDR 605000 per vehicle one-way.
  • Have fun with nearby activities like hiking, mountain biking, and rafting. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Alaya Ubud - CHSE Certified also has a fitness center and a garden.
9.2.Superb.
  • 10.0.Exceptional

    Perfect location, very central to everywhere you want to see in Ubud. Friendly staff, great pool

    5 night trip with friends, Feb. 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I loved how quiet the property is, as it is set back from the road. I also loved the beautiful gardens, rice paddies and serene pool area. The staff are all fabulous! Every staff member, from gardeners & cleaners, to wait staff and reception staff were all so helpful and friendly. I would definitely stay at your resort again and have already recommended Alaya Resort to others.

    MJurd, 9 night trip with friends, Feb. 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Rice paddy fields on the grounds of the hotel were an amazing feature. The room was very spacious, with a very large double shower, and comfortable bed. Service was excellent, and the hotel provided a driver for activities for a reasonable price. Included buffet breakfast included a la carte options which were delicious.

    MikeC, 3 night romance trip, Dec. 13, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Comfortable and pleasant

    Philip, 5 night trip, Dec. 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    One word “Amazing” Totally recommend the hotel and it’s next to Yoga Barn. The spa was fantastic and cheap. The room service was good and 5 star.

    3 night trip with friends, Nov. 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful property and facilities. The staff were absolutley wonderful and couldn't have asked for more from this place. It was a privilege to stay here for 7 nights and i didn't want to leave. Would love to stay again Very nighly reccomend. 10/10.

    7 night trip, Nov. 1, 2019

    Verified Lastminute guest review

  • 10.0.Exceptional

    Very centrally located in Ubud, easy to get around from, or back to.

    Thomas, 7 night romance trip, Oct. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This resort is paradise. The staff were amazing, very helpful and caring. We were very impressed with the whole experience. The food was delicious, and they had lots of options for food allergies. Will definitely be back.

    4 night romance trip, Oct. 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location right near the monkey forest, yet still quiet and relaxing

    5 night romance trip, Sep. 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect stay. Rooms were spacious, amenities aplenty, staff were always lovely and accommodating

    3 night family trip, Aug. 28, 2019

    Verified Lastminute guest review

See all 895 reviews