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Hotel Suisse

3.5 star property
Hotel with outdoor pool, near National Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Suisse

Outdoor pool
Reception
Superior Room
Deluxe Room
Super Deluxe Room | Balcony view

Reviews

7.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Room service
  • Business centre
  • 3 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
Feel at home
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
Bidet
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Super Deluxe Room

Super Deluxe Room

Super Deluxe Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Ceiling fan
Bidet
Hairdryer
Bathrobes
Private bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Ceiling fan
Bidet
  • 22 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Ceiling fan
Bidet
Hairdryer
Bathrobes
  • 38 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Front of property

The Radh Hotel

Spa
Airport transfer
Free parking
Free WiFi
8.8 out of 10, Excellent, (136)
The price is AU$264
includes taxes & fees
19 Dec - 20 Dec
The Radh Hotel
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About the area

Map
30 Sangarraja Mawatha, Kandy Lake Front, Kandy, 20000

What's nearby

  • Kandy Lake - 1 min walk
  • Temple of the Tooth - 17 min walk
  • Udawatta Kele Sanctuary - 19 min walk
  • Royal Palace of Kandy - 20 min walk
  • Kandy General Hospital - 3 min drive

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 165 min drive
  • Kandy Railway Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬16 min walk
  • ‪Hideout Lounge - ‬6 min walk
  • ‪The Empire Café - ‬15 min walk
  • ‪Soul Food - ‬14 min walk
  • ‪Burger King - ‬13 min walk

About this property

Hotel Suisse

Adjacent to a golf course, Hotel Suisse is a great choice for a stay in Kandy. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features of this Colonial hotel include an outdoor pool, a bar/lounge and a children's pool.

Languages

English

At a glance

DONE

Hotel size

    • 90 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured on-site self-parking
    • Free secured on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Pool table
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Adjacent to a golf course
  • An outdoor pool
  • Banquet hall
  • Colonial architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 8.00 for adults and USD 4 for children
  • Airport shuttle service is offered for an extra charge of USD 75 per room (one-way)

Children & extra beds

  • Airport shuttle service for children costs USD 75

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Policies

This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Suisse Hotel Kandy
Suisse Kandy
Hotel Suisse Kandy
Hotel Suisse Hotel
Hotel Suisse Kandy
Hotel Suisse Hotel Kandy

Frequently asked questions

Does Hotel Suisse offer free cancellation for a full refund?
Yes, Hotel Suisse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Suisse?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Hotel Suisse?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Suisse?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hotel Suisse?
Yes, an airport shuttle is available. The charge is USD 75 per room one-way.
What are the check-in and check-out times at Hotel Suisse?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Suisse and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Suisse?
Yes, there's an on-site restaurant.
What's the area around Hotel Suisse like?
Hotel Suisse is a short 1-minute walk from Kandy Lake and 11 minutes' walk from Wales Park.

Hotel Suisse Reviews

Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Poor

When we arrived the hotel was closed. We were given no notice. We were concerned as we had already paid for the hotel. A security guard directed us their sister hotel who honoured our booking which was great but not the experience we expected. I would say the pictures must have also been misleading given it was closed for renovation. The sister hotel was in a great location but very old and rooms not great. Would have preferred to be told and have booked elsewhere.
Phillipa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had a lovely time at Suisse hotel and the staff are fabulous and very welcoming. It was a memorable stay
Shiranthi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Colonial architecture and grandeur, Friendly staff,
Diwin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location for walking. Great Lake nearby. Excellent staff
Doug, 2-night family trip
Verified Expedia guest review

2/10 Poor

Think twice when booking this hotel
I understand this is a very old hotel but need to keep up to the standards. When i checked in, there was only one towel in the bathroom and few hours later i managed to get two additional towles. The food was good.
Frank, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mr tyrone restaurant and front office staff very very helpful as was cleaning room boy:
david, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Staff was friendly But we have red bugs in bed It s very bad
Ahmadreza, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is perfect, the most quiet hotel in Kandy, with a ten minute walk to the city centre. Food excellent, staff lovely We stay here every year
2-night romance trip
Verified Expedia guest review

6/10 Good

Booked on Wotif.com. Catered for my family. FREE welcoming drink was nice in the hot weather. Waited for our extra bed to be put in the room as they mustn't have received my message, but I'd only sent it about an hour prior to our arrival. Bags were carried to our spacious, clean room with a balcony & city view. Bathroom was spacious, clean, had enough good quality towels for all of us with good hot running water for all of us. My only issue was upon checkout they handed me a bill for room payment even though I'd paid online with wotif.com like i have in 50 countries. After we showed them our booking in conjunction with bank withdrawal & they made a few phone calls to the company it was sorted. Well they said they'd call if any issues. We did have our driver (we've had for 5days) with us communicating so I'm sure that helped.
1-night family trip
Verified Wotif guest review

6/10 Good

Old colonial style
Old colonial building, badly in need of maintenance. Breakfast is excellent. Excellent place for history buffs
GEORGE, 1-night trip
Verified Hotels.com guest review

6/10 Good

We just finished a two week holiday in Sri Lanka and this was one of our least favorite hotels. Breakfast was not good - the rooms and bathrooms are very dated and could use an upgrade. Staff are friendly.
Mark, 1-night romance trip
Verified Expedia guest review

8/10 Very good

It’s a beautiful colonial building and it’s well situated, it requires some major renovation in the way the Galle Gace hotel has been renovated to make it more appealing
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Good looking & spacious rooms & friendly staff ,
Sara, 4-night family trip
Verified Expedia guest review

8/10 Very good

KIshani, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely historic hotel. Nice pool area. The breakfast rom was lovely and they served a very good breakfast. The internet was really slow. We had a lovely lake view from our room.
Rod, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Disappointing Experience
Poor management skills and lack of knowledge and skill of staff accounted for poor service levels. The choices and service levels at meal times (buffets) , overall maintenance of the property and cleanliness were poor .
CHAMATH, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing, great service, good location. Would stay again if I went back.
2-night trip
Verified Orbitz guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

The customer service of the front office and housekeeping manager provided very good service. The front office served strawberry guavas juice to my friends who are not staying in the same hotel for free. That’s really impressed me. Although the hotel facilities are not up to our expectations but the Housekeeping Manager was very polite to response to our feedback and action on it asap. We were given a upgraded service to suite room at level 3 from level 1 due to the mosquitoes issue. He even feedback to the management on the changes we suggested and they are looking into it to change for better facilities. Hope next trip when I stayed there again the facilities will be better. The vegetarian spring rolls and vegetarian cutlets are yummy. Myself and my Son love to drink the strawberry guavas juice in the hotel restaurant.
5-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

MIchael, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel has lots of old English charm. Beautifully appointed with timber floors and solid timber door frames and doors. Amazing old ballroom with gallery around the upper level. It is hoped the property is preserved for many years to come. The corridors and common rooms were strongly scented with cloves. The flowers were changed regularly and the displays were fantastic. Looking over the lake it was a short walk to the temple of the sacred tooth. Also a short tuc tuc ride to town centre.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good location. Big room. Big comfortable bed. Fantastic big swimming pool. Friendly staff. Great breakfast
3-night romance trip
Verified Expedia guest review

8/10 Very good

Atmospheric hotel
A beautiful old colonial era hotel that was very atmospheric. Lovely grounds and excellent large swimming pool. We liked the long old corridors, nice bar and outdoor areas. The hotel is situated on the south of the lake a short tuk tuk ride or 15 -20 mins walk to town attractions. The road in front of the hotel is very busy so you need to take care ! Service was good. Breakfast buffet was ok . Overall a really nice historic place to stay in Kandy
philip, 2-night romance trip
Verified Hotels.com guest review