The Lodgings Hotel SureStay Collection by Best Western

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Pool
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Pool
Suite, 1 Queen Bed, Non Smoking, Pool View (Walk-in Shower;with Sofabed) | View from room

Overview of The Lodgings Hotel SureStay Collection by Best Western

The Lodgings Hotel SureStay Collection by Best Western

3-star property
3-star hotel in Providenciales with restaurant and pool bar

7.8/10 Good

244 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is AU$351
Price available on 12/10/2022
Map
Williams Plaza, 34B Old Airport Road, Providenciales
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Free beach shuttle
  • 24-hour fitness center
  • Beach towels
  • Pool bar
  • Room service
  • Conference center
  • Business center
  • 12 meeting rooms
For families
  • Cribs/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • Grace Bay Beach - 13 min drive

Getting around

  • Providenciales Intl. Airport (PLS) - 2 min drive
  • Free beach shuttle

Restaurants

  • Magnolia - 5 min drive
  • Mango Reef - 5 min drive
  • Tiki Hut Island Eatery - 5 min drive
  • Baci - 6 min drive
  • Las Brisas Restaurant - 8 min drive

About this property

The Lodgings Hotel SureStay Collection by Best Western

3-star hotel in the business district
At The Lodgings Hotel SureStay Collection by Best Western, you can look forward to a poolside bar, a terrace, and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also find perks like:
  • 2 outdoor pools with pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), luggage storage, and 12 meeting rooms
  • Newspapers in the lobby and a front desk safe
  • Guest reviews speak well of the dining options, helpful staff, and proximity to the airport
Room features
All guestrooms at The Lodgings Hotel SureStay Collection by Best Western have perks such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Sofa beds, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 14 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 8:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 8:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free beach shuttle

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

What to do

  • Free beach shuttle
  • Ecotours nearby
  • Cave exploring nearby
  • Horse riding nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 12 meeting rooms
  • Conference center

Services

  • Front desk (limited hours)
  • Luggage storage
  • Free beach shuttle
  • Beach towels
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Braille signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Queen sofa bed
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Optional extras

  • Breakfast costs between USD 8.00 and USD 30.00 per person (approximately)

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per night
  • Rollaway beds are available for USD 10.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Also known as

Lodgings Hotel Providenciales
The Lodgings
The Lodgings Hotel SureStay Collection by Best Western Hotel

Frequently asked questions

Does The Lodgings Hotel SureStay Collection by Best Western offer free cancellation for a full refund?
Yes, The Lodgings Hotel SureStay Collection by Best Western does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Lodgings Hotel SureStay Collection by Best Western?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Lodgings Hotel SureStay Collection by Best Western?
Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at The Lodgings Hotel SureStay Collection by Best Western?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Lodgings Hotel SureStay Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at The Lodgings Hotel SureStay Collection by Best Western?
You can check in from 3 PM - 8:00 PM. Check-out time is 11 AM.
Is there an onsite casino at The Lodgings Hotel SureStay Collection by Best Western?
No, this hotel doesn't have a casino, but Royal Flush Gaming Parlor (10-min drive) is nearby.
What is there to do at The Lodgings Hotel SureStay Collection by Best Western and nearby?
Have fun during the warmer months with activities nearby such as horseback riding. Additional recreation nearby includes casino gaming, spelunking, and ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a 24-hour fitness center and a garden.
Are there restaurants at or near The Lodgings Hotel SureStay Collection by Best Western?
Yes, there's an onsite restaurant. Nearby restaurants include Magnolia (2.7 mi), Mango Reef (2.8 mi), and Tiki Hut Island Eatery (2.9 mi).
What's the area around The Lodgings Hotel SureStay Collection by Best Western like?
The Lodgings Hotel SureStay Collection by Best Western is a short 2-minute drive from Providenciales Intl. Airport (PLS) and 14 minutes' walk from Our Lady of Divine Providence Church.

Overall score and ratings

7.8

Good

8.6/10

Cleanliness

8.1/10

Staff & service

7.3/10

Amenities

8.1/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Good

1-night business trip
Verified Hotels.com guest review

2/10 Poor

Go elsewhere, this place is the Pits!
Lies… their slogan is “Island People…We Take Better care of you! Nothing could be further from the truth.. From the managers down to the front desk, they are a poor excuse for professionals. The front desk staff is lazy and nonchalant, there is an air of ‘I don’t give a hoot about you or your business’. Equally the manager Debbie Williams is the same, it’s true what they say, the tone is set from the top. The managers condone the poor behavior of their staff and so they continue delivering poor customer service. They make excuses for the issues/ conditions of their rooms and they make no concessions for their very poor service. Not even an apology for delays, non- functioning telephone, TV with sound loss, clogged sink, safe doesn’t work. Laundry is $5 usd dryer $7 usd juxtaposed in a hot dirty room with dead bugs on the floor, hasn’t been swept or cleaned. It’s also true that you get what you pay for. This is one of cheapest places on the island and it’s evident in the quality of the rooms, the amenities and lack of hospitality and professionalism. Waited for 40 minutes to be picked up from airport. No greeting upon arrival. Tv sound goes in and out. Telephone cord falls off the phone, cannot phone front desk, had to walk to front desk for assistance. Asked to be put in another room no follow-up from front desk. Nonchalant/ stinky attitude. Asked to be dropped off at the airport to pick up a car and was told flat out NO Would never stay here again.
Simone, 2-night trip
Verified Hotels.com guest review

6/10 Good

The stay was regular. The people from the desk says to me the breakfast starts at 06:30 but it was closed at this time.
Eloiza, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Maricel, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Jamie, 2-night trip
Verified Expedia guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Although this property was more of a place where the locals were, the staff treated us with the upmost respect. We had some difficulty moving around the island but the staff made sure we were safe and comfortable. Even going the extra mile to call and make sure we arrived safe after a late night! Thank you to all the staff, the front desk, taxis and even the housekeepers for being so gracious!
Tekisha, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

The positive is that it is close to the airport. Still, it takes a shuttle to get to, or a long walk. We didn’t venture the walk being unfamiliar with the area. We called when we arrived and they sent a shuttle. We asked for a shuttle when we were leaving and the front desk literally just brushed us off and said get a taxi. The room was decent and clean. There were no blankets for the pull out sofa bed. The restaurant on site serves good food, but a little pricey. Nothing else around at all except the landing planes.
David, 1-night family trip
Verified Expedia guest review

6/10 Good

Motel quality but hotel priced.
Frankeisha, 1-night trip
Verified Expedia guest review

4/10 Fair

Philinese, 1-night family trip
Verified Hotels.com guest review