Hilton Garden Inn San Diego Downtown/Bayside, CA

The staff were so nice and very helpful, the room was nice and clean. Good location with little italy just walking distance. Would stay there again.

It was a weekend stay with my family. Everything was fine til i seen a stain on my sheets, the sink and Tub water took a very long time to go down (clogged) and heard a clicking noise all night. I was able to fix the sink and by the second night i was over the noise at night so it eventually was ok. My kids and i enjoyed ourselves

Great location, love their patios

Shower temperature kept getting cold then next day it was nothing but super hot Water

I was looking forward to this trip and very excited about this hotel, but unfortunately, it did not live up to the excitement. I was not pleased with the service. I found the room to be a bit dirty and due to COVID they were not cleaning the rooms nightly, so it had to stay that way during our trip. The room was not stocked with the necessary supplies and there was a lot of bird poop on the windows that took away from the nice view. With all of the options in SD, we will look to stay somewhere else next time. I will say that the bed was comfortable and I liked the location because we were able to walk into Little Italy and also walk down to the water.

I arrived at this hotel expecting great customer service and cleanliness. Only to arrive to a receptionist with not that great of an attitude and once I get to the room it was completely dirty as if someone had literally just left minutes before my arrival. Dirty towels in the bathroom and the bed was undone. I thought I had walked into someone else’s room. It was disgusting. I notified the receptionist and all she did was cancel our stay rather than providing something to sort of makeup for having my anniversary ruined.

The hotel was excellent and cleanliness! We got a room with a view of the harbor.

They didn’t provide the room or view I paid for

Almost everything and every staff member were top notch. Only slip up was when we went up to our room it was not ready - went back down to lobby area and the CSA who checked us in offered us a discount voucher for the restaurant. Enjoyed the afternoon cookies too! Too bad the hotel does not offer shuttle service to/from the airport. We had to endure a very rude taxi ride from the airport - as the driver was upset due to the fare being too low. Told us off at drop-off that we wasted his time.

Very nice and clean hotel. I’d stay again!!