2/10 Poor
3 Apr 2024
Worse hotel ever.
We booked this hotel based on photos of the hotel ads. Turns out it was a lie. Hotel was super dirty inside out. Rooms are filled with ants and coaches. We booked 5 rooms a week before our trip. Ended up waiting for over 2 hours just for them to figure out which room to put us in. Front desk attitude was bad. They tried to over charge when I needed another room. I show them the price on the app. They changed it to the price showed on hotel.com. We booked for 2 days and our family of 18 people gave up on our room at 6 am after first night.
Most of us couldn’t sleep after a very long trip from the America. Due to the smell/ noise/ and dirtiness. 2 of the rooms shower head were not working. Most wall plugs were not working. One sparks constantly when I tried to charge my out of battery phone.
Couldn’t make this up.
Save your money and time.
Stay away from this place
hy
hy, 2-night family trip
Verified Hotels.com guest review