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Hotel Family

3.0 star property
Central hotel with restaurant, connected to a shopping centre, near Rua 25 de Marco

Photo gallery for Hotel Family

Reception
Interior
Building design
Breakfast and lunch served
Interior
In the heart of São Paulo, Hotel Family offers a welcoming retreat with shopping on site, a hair salon for pampering, and laundry facilities for convenience. Treat yourself to spa services or dine at the on-site restaurant. With free in-room WiFi and perks like luggage storage and an elevator, you'll feel right at home.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Vending machine
  • Self-serve laundry
  • Luggage storage
  • Porter/bellhop
  • TV in a common area

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

Check availability for these dates

Tonight

Aug 1 - Aug 2
Check availability for tonight Aug 1 - Aug 2

Tomorrow

Aug 2 - Aug 3
Check availability for tomorrow Aug 2 - Aug 3
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

7.4 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Double Room

Double Room

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, desk, free WiFi, bed sheets

Double Room Single Use

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
Desk
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

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The price is AU$96
includes taxes & fees
28 Aug - 29 Aug
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About the area

Map
Rua da Juta, 301, Brás, São Paulo, 03010-010

What's nearby

  • Rua 25 de Marco - 16 min walk - 1.4 km
  • Expo Center North - 5 min drive - 4.2 km
  • Anhembi Convention Center - 6 min drive - 4.6 km
  • Paulista Avenue - 7 min drive - 4.9 km
  • Allianz Parque - 10 min drive - 7.5 km

Getting around

  • São Paulo (CGH-Congonhas) - 25 min drive
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 34 min drive
  • Juventus - Mooca Station - 5 min drive
  • Sao Paulo Bras Station - 22 min walk
  • Luz Station - 29 min walk
  • Bras Metro Station - 18 min walk
  • Pedro II Station - 22 min walk
  • Tiradentes Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lanchonete Rainha da Miller - ‬4 min walk
  • ‪Dolce Gusto Café - ‬4 min walk
  • ‪Ripa na Brasa - ‬5 min walk
  • ‪Rainha do Bras - ‬3 min walk
  • ‪Rei do Mate - ‬5 min walk

About this property

Hotel Family

At Hotel Family, you'll be within a 10-minute drive of Expo Center North and Paulista Avenue. Also, Allianz Parque and Rua 25 de Marco are within a short drive.

Languages

English, Portuguese

More about this property

VISIBILITY

At a glance

Hotel size

    • 223 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:30 PM
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Airport shuttle from 3:00 AM to 6:30 PM*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Television in common areas
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible
ROOM

Room amenities

Be entertained

  • 25-inch TV

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BRL 34.99 per person
  • Airport shuttle service is offered for an extra charge of BRL 100 per person (one-way)

Children & extra beds

  • Airport shuttle service for children costs BRL 50 (one-way)
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Policies

Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club

Also known as

Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo
HELP_OUTLINE

Frequently asked questions

Does Hotel Family offer free cancellation for a full refund?

Yes, Hotel Family does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Family?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Family?

Sorry, there's no on-site parking at Hotel Family.

Is an airport shuttle service offered by Hotel Family?

Yes, an airport shuttle is available from 3:00 AM to 6:30 PM on request. The charge is BRL 100 per person one-way.

What are the check-in and check-out times at Hotel Family?

Check-in start time: 3:00 PM; check-in end time: 5:30 PM. Check-out time is noon.

What is there to do at Hotel Family and nearby?

Recommended spots to visit include Rua 25 de Marco (1.1 mi) and Sala São Paulo Concert Hall (1.8 mi), along with Municipal Theatre of São Paulo (1.9 mi) and Liberty Square (2.2 mi).

Are there restaurants at or near Hotel Family?

Yes, there's an on-site restaurant, Hotel Family Paulista.

What's the area around Hotel Family like?

Hotel Family is in Bras, a short 3-minute walk from Feirinha da Madrugada and 20 minutes' walk from Mercado Municipal.

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Hotel Family Reviews

Reviews

7.4

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Good

Recepção sem educação, quarto com chuveiro muito ruim e ralo entupido. Funcionários do restaurante mal educados. Fizeram meu check out eu estando lá ainda. De repente estou dormindo e entrou gente p limpar dizendo que eu havia saído do hotel desde às 4:30 segundo a planilha que passaram p elas. Cobertor de péssima qualidade, televisão ruim sem opções de canais
2-night trip

10/10 Exceptional

Jaqueline, 1-night trip

10/10 Exceptional

CARLA, 2-night trip

10/10 Exceptional

Eliane, 2-night trip

6/10 Good

Banheiro com espaço pra banho mto pequeno, luz piscando, a luz do banheiro só acende se acender a do quarto, horário de café incompatível para local sendo que o comércio começa a funcionar de madrugada, horário do café da manhã, hóspede já está nas ruas fazendo compras faz tempo.
Daniel a, 1-night trip

4/10 Fair

Cláudio, 2-night trip

4/10 Fair

Muito ruim
Alyne, 1-night trip

10/10 Exceptional

César, 1-night trip

10/10 Exceptional

Hotel bom bonito e barato.

Washington, 2-night trip

10/10 Exceptional

Eneida, 1-night trip

2/10 Poor

EXPERIÊNCIA PESSIMA

Banheiro sem energia, descarga com defeito chuveiro espalha agua por todo banheiro e PIOR DE TUDO TV DE TUBO ANTIGA E PEGA NENHUM CANAL
2-night trip

4/10 Fair

Não retorno e não indico.

Infelizmente o Hotel deixa muito a desejar, começando pela recepção, pessoas grossas e sem interesse algum em atender bem. O quarto era velho, piso remendado, banheiro mais velho que minha bisavó e sem água quente no chuveiro e na data que eu fui, o clima estava muito frio.
Geracina, 1-night trip

10/10 Exceptional

Thais thanandra da Silva, 2-night trip

4/10 Fair

A estadia foi ruim, chuveiro sem opção de regular jato que ia direto para o box. Ar condicionado somente frio, instalação elétrica precária, acústica horrível, barulho a noite toda, café da manhã variado mas produtos de baixa qualidade, atendimento da recepção muito rude.
Lorena Maria, 3-night trip

8/10 Very good

ROSA, 2-night trip

8/10 Very good

ANDRE LUIS, 1-night trip

8/10 Very good

Atendimento nota 10

A estadia foi razoável, atendimento das meninas da recepção foi nota 10, porém o quarto deixou a desejar, banheiro estava meio sujo quando cheguei, mas a experiência como um todo foi ótima, agradeço a equipe, o hotel é bem localizado no Brás em SP.
Cristiano, 2-night trip

2/10 Poor

Fábio Roberto, 2-night trip

2/10 Poor

Péssimo, não recomendo.

Já estive neste hotel a uns anos atrás e Era bom, mas agora o hotel está horrível, sujo, roupa de cama e banho encardidas, móveis deteriorados, fechadura estragada, ar condicionado não funcionava,sem falar no café da manhã que não tem quase opção nenhuma.
Fabio roberto, 2-night trip

8/10 Very good

Jhonny, 3-night trip

10/10 Exceptional

Eliete, 1-night trip

10/10 Exceptional

Jaqueline, 1-night trip

10/10 Exceptional

Bruna, 2-night trip

8/10 Very good

O hotel tem uma localização perfeita, mas o atendimento é um pouco complicado por uma grande rotatividade
Jaqueline, 1-night trip

6/10 Good

MARCELO, 2-night trip