JW Marriott Phu Quoc Emerald Bay Resort & Spa

5.0 star property
Phu Quoc beachfront resort with spa, beach bar

Photo gallery for JW Marriott Phu Quoc Emerald Bay Resort & Spa

3 outdoor pools, open 6:30 AM to 6:30 PM, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; French cuisine
House, Multiple Bedrooms, Non Smoking | Beach/ocean view
Villa, 3 Bedrooms, Non Smoking, Private Pool (Garden View)
Meeting facility
Located in Khem Beach, JW Marriott Phu Quoc Emerald Bay Resort & Spa offers a tranquil retreat with a beach bar, poolside bar and sun loungers. Treat yourself to breakfast buffet at one of the 4 on-site restaurants or unwind with a massage at the onsite spa.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • Cookware, dishware and utensils
  • Private bathroom
The current price is AU$526
includes taxes & fees
15 June - 16 June

Room options

Available filters for rooms
Showing 11 of 11 rooms

House, Multiple Bedrooms, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
  • 1300 sq m
  • Sea view
  • Sleeps 9
  • 7 Double Beds

Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 61 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 90 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Non Smoking, Private Pool (Garden View)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
  • 180 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 3 Bedrooms, Non Smoking, Private Pool (Garden View)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
  • 400 sq m
  • Sleeps 9
  • 3 Double Beds

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 53 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Eco-Tourism At Bai Khem, An Thoi Town, Phu Quoc, Kien Giang

What's nearby

  • Khem Beach - 10 min walk - 0.8 km
  • Phu Quoc Prison - 6 min drive - 2.5 km
  • Sunset Town Beach - 9 min drive - 3.7 km
  • An Thoi Cable Car Station - 11 min drive - 4.0 km
  • Sonasea Phu Quoc Night Market - 22 min drive - 16.9 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 34 min drive

Restaurants

  • ‪Starbucks - ‬9 min drive
  • ‪Anba Coffee - ‬94 min drive
  • ‪Runam Cafe - ‬10 min drive
  • ‪Tempus Fugit - ‬4 min drive
  • ‪Nga Lam Seafood Restaurant - ‬6 min drive

About this property

JW Marriott Phu Quoc Emerald Bay Resort & Spa

Putting you within a 15-minute drive of Sao Beach, JW Marriott Phu Quoc Emerald Bay Resort & Spa offers a private beach where you can enjoy beach umbrellas, beachside drinks and sunloungers. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Pink Pearl, one of 4 restaurants, serves French cuisine and is open for dinner. Other highlights at this luxurious resort include 2 bars/lounges, a free kid's club and a poolside bar.

Languages

Chinese (Mandarin), English, Korean, Russian, Vietnamese

More about this property

VISIBILITY

At a glance

Hotel size

    • 244 units
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool

What to do

  • On a private beach
  • Fitness classes
  • Shopping
  • Pool table
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 6 meeting rooms
  • Conference centre (7406 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Step-free path to entrance

ROOM

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.

Dining

Pink Pearl – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Tempus Fugit – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Red Rum – This beach restaurant serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
French & Co – This delicatessen specialises in French cuisine and serves lunch, dinner and light fare. Reservations are required. Open daily.
Department of Chemistry B – Overlooking the ocean and pool, this cocktail bar specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 1350000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 6:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.

Also known as

JW Marriott Phu Quoc Emerald Bay Resort
JW Marriott Emerald Bay Resort
JW Marriott Phu Quoc Emerald Bay
JW Marriott Emerald Bay
JW Marriott Phu Quoc Emerald Bay Resort Spa
Jw Marriott Phu Quoc Emerald &
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort
JW Marriott Phu Quoc Emerald Bay Resort & Spa Phu Quoc
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort Phu Quoc

HELP_OUTLINE

Frequently asked questions

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa offer free cancellation for a full refund?

Yes, JW Marriott Phu Quoc Emerald Bay Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 6:30 AM to 6:30 PM.

Are pets allowed at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Yes, there's free self parking.

What are the check-in and check-out times at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at JW Marriott Phu Quoc Emerald Bay Resort & Spa and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. JW Marriott Phu Quoc Emerald Bay Resort & Spa also has 2 bars, a private beach and a 24-hour fitness centre, as well as a sauna, a picnic area and a garden.

Are there restaurants at or near JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Yes, there are 4 on-site restaurants, featuring al fresco dining, French cuisine and garden views.

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around JW Marriott Phu Quoc Emerald Bay Resort & Spa like?

JW Marriott Phu Quoc Emerald Bay Resort & Spa is on Khem Beach in Khem Beach. Popular attractions include Sao Beach, which is 11 minutes away by car.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Breakfast
Spa
Food
Sea

What guests liked

  • The beach was described as beautiful, calm, and clean with stunning ocean views and perfect for swimming and relaxation. (11 reviews)
  • The property features great pools and beautiful pool areas with easy access to the private beach. (6 reviews)
  • The breakfast buffet was exceptional, featuring a wide variety of options from authentic Vietnamese dishes to international favorites. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Beautiful hotel. A perfect stay in Phu Quoc
1-night trip

10/10 Exceptional

We had an amazing stay! Property is well maintained, rooms are large and comfortable, pool and beach are great! Good restaurant options! My only complain would be service and pool and restaurants, it was very slow.
Clarissa, 6-night trip

10/10 Exceptional

Beautiful property and staffs are very kind and proefessional. Able to enjoy both beautiful beach and the pool areas.
Bo yeon, 4-night trip

10/10 Exceptional

The interior dedign!
HYE KYUNG, 1-night trip

10/10 Exceptional

The beautiful beach was truly spectacular. The hotel design was also unique and I liked it because it was a university concept. Not to mention the kindness and convenience.
HANGYEOL, 1-night trip

10/10 Exceptional

JW indelible

The resort, people and beach were beyond my expectations. Going back here again.
1-night trip

10/10 Exceptional

Great stay

It was beyond my expectation. Exceptionally good!
3-night trip

8/10 Very good

Beautiful property. Very clean. Pools-not huge but enough. The private beach is steps away. Just there. Customer service in the dining area- especially at morning breakfast needs a LOT of improvement.
Joana, 4-night trip

10/10 Exceptional

Supper clean, wonderful staffs, beautiful calm beach, breakfast, drink are great.
Kim, 4-night trip

8/10 Very good

Quiet atmosphere
Trinh, 3-night trip

10/10 Exceptional

Perfect for relax and enjoy ❤️
Van, 2-night trip

10/10 Exceptional

Beautiful resort. Very comfortable beds
Trung, 1-night trip

10/10 Exceptional

Amazing place for relaxation.
Dung, 2-night trip

10/10 Exceptional

Great hotel, fantastic location. Restaurant overpriced only bad thing to say.
Michael, 4-night trip

10/10 Exceptional

Me and my girlfriend really enjoy the time in JW, Alice and Cindy take care of us really well, Food in Red Rum is also fantastic. However the fly is everywhere at night in Red Rum, even staffs are nice to provide us the spray, it is still a lots stay around the food.
Siu Ki, 1-night trip

10/10 Exceptional

Complimentary shuttle pickup and drop off from airport would be perfect.
Abigail, 3-night trip

10/10 Exceptional

Satisfied

Quiet and relaxing
2-night trip

10/10 Exceptional

The theme of the hotel is interesting and we spent lots of time in exploring different “departments”
Hang Yee, 1-night trip

10/10 Exceptional

Nothing bad to say

The best resort in Phu Quoc. We are going to make another reservation for this winter. That's how much we enjoyed it. A fun and unique concept with excellent maintenance, service, food & beverage. The location was also important for me. Personally, I prefer An Thoi area to Long Beach. Thank you to Manager Phoung who took good care of us, and Instructor Ha for a wonderful yoga experience by the beach during sunrise.
2-night trip

10/10 Exceptional

Truly unforgettable stay

From the moment we arrived at JW Marriott Phu Quoc, we felt welcomed and cared for in a way that exceeded all expectations. Every single staff member we encountered was incredible, but two people truly stood out—May from Guest Relations and Phoenix from Housekeeping. Their dedication and warmth made our stay even more special. May went above and beyond to ensure that we had the best experience possible, always checking in with us and making us feel at home. Phoenix’s attention to detail and kindness were remarkable—our room was always spotless, and she constantly surprised us with thoughtful gestures. During our stay, my brother unfortunately fell ill, and the hotel staff did everything in their power to support him. Their genuine care and assistance made a world of difference, and we are beyond grateful. The property itself is stunningly beautiful, incredibly calm, and impeccably clean—a perfect place to relax and unwind. And let’s talk about the food—especially the breakfast! It was absolutely breathtaking, with a wide selection of delicious options that left us speechless every morning. Overall, JW Marriott Phu Quoc is a great destination. With its outstanding service, serene atmosphere, and world-class dining, I can wholeheartedly recommend it to everyone looking for a luxurious and unforgettable getaway.
Andreas, 4-night trip

10/10 Exceptional

This place is incredible. The epitome of a 5 star experience. The location is amazing, the staff was amazing and accommodating, and the details and theme’ing of such a large resort was endlessly impressive. The breakfast buffet alone was worth it. All I needed was a beach vball court and I probably couldn’t leave. Special thanks to Alice (Uyen), Lee Bui, Diem, and the concierge desk (booking help) whom all went out of their way to make my stay memorable.
Zachary, 2-night trip

10/10 Exceptional

Very pleased

10/10 Exceptional

Everything about the facilities and staff were Devi d to none
Kaoru, 2-night trip

10/10 Exceptional

10/10 - felt like VIPs

I cannot express how amazing our stay was especially the service that was provided. From the minute we booked to even after we checked out, they have taken care of me and my friend. They treated us like VIP guests! Everyone knew who we were, knew my friend was vegetarian, knew what we wanted to do etc. I travel a lot around the world and stay in high end hotels but this is definitely in the top. Highly recommend
Juhi, 2-night trip

10/10 Exceptional

Our first visit to Phu Quoc was made truly unforgettable by our stay at the JW Marriott Phu Quoc Emerald Bay. We opted for a spacious one-bedroom villa, while our friend enjoyed the stunning Turquoise Suite, complete with a private pool and breathtaking ocean views. The resort’s whimsical, university-themed concept was a delight, offering countless opportunities for memorable photos. One of the highlights was dining at the Pink Pearl, a restaurant that perfectly balances glamour and indulgence with its exquisite decor and superb culinary experience. Special thanks to the exceptional butler team, Di, Joy, and Marcus, who went above and beyond to ensure our stay was seamless and memorable. Ms. Di reached out to us even before our arrival, arranging a thoughtful celebration for our anniversary. The personalized service extended to a warm welcome from the General Manager, which made us feel truly valued. The breakfast buffet was exceptional, featuring a wide variety of options from authentic Vietnamese dishes to international favorites. The only drawback was the strong winds during our stay, which unfortunately limited our ability to fully enjoy the beautiful Emerald Bay and Ice Cream Beach. However, the resort is conveniently located—just a short bus ride to Sunset Town with its vibrant dining scene, as well as close proximity to Sun World and the Kiss Bridge. Overall, JW Marriott Phu Quoc Emerald Bay exceeded our expectations, and we can’t wait to return!
Eng Kiat William, 3-night trip