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All properties in Hoi An, Quang Nam (province), Vietnam
1 room, 2 adults

Hoian Sincerity Hotel & Spa

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Children's pool
  • Free WiFi
  • Separate bedroom
No1 Le Dinh Tham, Hoi An, Quang Nam Province, Vietnam

4-star hotel with outdoor pool, near Hoi An Ancient Town
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Children's pool
    • Free WiFi
    • Separate bedroom
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • loved this hotel ! Great staff , food location and service . We received a…Mar. 8, 2020
  • Rooms great service spot on Reception and restraint staff fabulous Porters excellent…Oct. 21, 2019

Hoian Sincerity Hotel & Spa

from A$62
  • Superior Room, Balcony
  • Deluxe Room, Balcony, City View
  • Junior Room, Balcony, City View
  • Family Room, Balcony, Pool View
  • Connecting Rooms, Balcony
  • Suite, Balcony

What’s around Hoian Sincerity Hotel & Spa

Landmarks

  • In Hoi An City Centre
  • Hoi An Ancient Town - 15 min walk
  • Hoi An Night Market - 22 min walk
  • An Bang Beach - 42 min walk
  • Riverside Hoi An - 19 min walk
  • Chua Cau - 21 min walk
  • Hoi An Market - 21 min walk
  • Chuc Thanh Pagoda - 8 min walk

Getting around

  • Da Nang Intl. Airport (DAD) - 26 min drive
  • Da Nang Station - 26 min drive
  • Free area shuttle
  • Airport pick-up service
  • Free shopping center shuttle
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • No parking

Offsite

  • Free area shuttle

  • Free beach shuttle

  • Free shopping center shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Steam room
  • Bicycle rentals on site
  • Pool sunloungers
  • Sauna
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby
Languages Spoken
  • English
  • Korean
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • In-room computer
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hoian Sincerity Hotel & Spa’s small print

Also known as

  • Hoian Sincerity Hotel Hoi An
  • Hoian Sincerity Hotel
  • Hoian Sincerity Hoi An
  • Hoian Sincerity
  • Hoian Sincerity & Spa Hoi An
  • Hoian Sincerity Hotel & Spa Hotel
  • Hoian Sincerity Hotel & Spa Hoi An
  • Hoian Sincerity Hotel & Spa Hotel Hoi An

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Rollaway beds are available for VND 345000.0 per night

Cooked-to-order breakfast is offered for an extra charge of VND 100000 for adults and VND 50000 for children (approximately)

Airport shuttle service is offered for an extra charge of VND 400000 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hoian Sincerity Hotel & Spa

  • Does Hoian Sincerity Hotel & Spa offer free cancellation for a full refund?
    Yes, Hoian Sincerity Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hoian Sincerity Hotel & Spa?
    Sorry, there's no parking at Hoian Sincerity Hotel & Spa.
  • Is there a pool at Hoian Sincerity Hotel & Spa?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Hoian Sincerity Hotel & Spa?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hoian Sincerity Hotel & Spa?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Hoian Sincerity Hotel & Spa?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Hoian Sincerity Hotel & Spa?
    Yes, a shuttle from the airport to the hotel is available. The charge is VND 400000 per vehicle.

Recent reviews

Superb 9.2 From 692 reviews

Exceptional 10.0
Little Gem
Wonderful little hotel which is relentless in its endeavors to improve anywhere needed. The service is personal right down to referring to you by name upon arrival. Costs for in house food and beverages are excellent compared to the exorbitant charges of other larger hotels. From the moment of booking we were provided with reasonably priced private car and driver options for our stay which we used several times for excursions to Marble Mountain and Ba Na Hills, and for Airport pickup/drop. Location is great with regular shuttle into Hoi An Old Town. By far a better stay in Hoi An than our stay in Nha Trang which is basically another Bali. When you take cost comparison into consideration this hotel beats all comers for its service. Breakfast is good and the regular coffee which I don't normally drink (I'm a Latte man) was for some reason outstanding. Only suggestion which I could offer is to provide a quality pillow top mattress and increase the price a little to offset this cost. It would be appreciated by people like me (200cm 108kg). Flora the Front Office manager and Jasmine our regular server were the standouts for service and should be mentioned accordingly. Thank you for making our stay great and we will be back.
Mathew, au4 night romance trip
Exceptional 10.0
Great service.
Excellent service, very friendly and helpful. Not in town but reasonable location.
au3 night romance trip
Very good 8.0
Some small issues though good place to stay
The cleanliness service and facilities at this hotel were very good. Shuttle bus to the downtown area is a great assistance and makes access better than it would be from hotels closer to downtown. The issues are with the pillows which are too thin and the shower which is angled badly and sprays water everywhere if it’s not being handheld.
David, au3 night romance trip
Exceptional 10.0
Excellent stay here
My wife and I booked for 28 days here in March, but were forced to leave early due to flight changes (COVID 19). We did stay for 17 days, and wish we were still there! The staff are amazing at Sincerity and Anio. Breakfast was great, with lots of variety. They have a shuttle to town and the beach, and there are several very good restaurants, grocery, etc. within walking distance. We were also offered complimentary massages/facials, and a room upgrade! We did not eat at the restaurant, but did eat by the pool and the food was very good...the bbq smelled amazing. Everyone (staff) was wearing masks during our stay, so you couldn’t see their smiles, but you could hear it in their voices...always greeting you by name when you arrived or left the hotel. The gym was well equipped also. A couple very minor suggestions... in the gym, perhaps add a cup dispenser, and a garbage can. There is nowhere to put used cups. And in the room, bolt the safe to the cabinet that it’s in. The safe is loose, and someone could take the whole thing.... having said that, Vietnam is one of the safest places I’ve ever visited, and their crime rate is very low. It is just an observation that may make other guests feel more comfortable.
Susan, ca27 night trip
Good 6.0
The staff are all quite pleasant. But they are pushy and try to get you to spend more money than necessary. The hotel next door called anio is newer and nicer. They offer a shuttle service into the main town which is great but it is often full and you have to wait a while for another one. We ended using the anio shuttle many times. The hotel itself is old and a little dirty in places. The food is not the greatest. Overall it’s an ok hotel. The staff are all very pleasant though.
Melanie, ca5 night trip

Hoian Sincerity Hotel & Spa

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