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All properties in Pigeon Forge, Tennessee, United States of America

Park Tower Inn

Mountain hotel with indoor pool, near Island at Pigeon Forge

  • Free WiFi and free parking
From
A$74

Restrictions related to your trip

Tennessee may have travel restrictions in place due to COVID-19.
  • Park Tower Inn
  • Park Tower Inn
  • Park Tower Inn
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1 / 13Park Tower Inn
6.8.Good.
  • Check was easy. The hotel is older but clean.

    Feb. 20, 2021

  • Elevator button was broken. It’s a dated motel.

    Feb. 18, 2021

See all 2,361 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 156 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool and lazy river
  • Fitness center
  • 24-hour front desk
  • Coffee/tea in a common area

For families

  • Microwave
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In a national park
  • Island at Pigeon Forge - 10 min walk
  • Titanic Museum - 31 min walk
  • The Comedy Barn Theater - 4 min walk
  • LeConte Center At Pigeon Forge - 18 min walk
  • Hollywood Wax Museum - 28 min walk
The following facilities or services will be unavailable from September 9 2020 to March 14 2021 (dates subject to change):
  • Breakfast
  • Dining venue(s)
  • Swimming pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Balcony
  • Room, 2 Queen Beds, Accessible
  • Room, 1 King Bed
  • Room, 2 Queen Beds, Kitchenette (Balcony)
  • Room, 1 King Bed, Fireplace (Jacuzzi)
  • Standard, 2 Queen Beds
  • Family Suite, 2 Bedrooms

Location

  • In a national park
  • Island at Pigeon Forge - 10 min walk
  • Titanic Museum - 31 min walk

What’s around

Landmarks

  • In a national park
  • Island at Pigeon Forge - 10 min walk
  • Titanic Museum - 31 min walk
  • The Comedy Barn Theater - 4 min walk
  • LeConte Center At Pigeon Forge - 18 min walk
  • Hollywood Wax Museum - 28 min walk
  • Dolly Parton's Stampede Dinner Attraction - 39 min walk
  • WonderWorks - 42 min walk
  • Pigeon Forge Gem Mine - 6 min walk
  • Pigeon Forge Factory Outlet Mall - 6 min walk
  • Lumberjack Feud - 7 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 53 min drive

At a glance

Hotel size

  • This hotel has 156 rooms

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Tennessee may have travel restrictions in place due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Lazy river
  • Arcade/game room

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Lift
  • Picnic area

Accessibility

  • In-room accessibility

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Small print

Also known as

  • Park Tower Inn Pigeon Forge
  • Park Tower Inn Hotel Pigeon Forge
  • Park Tower Inn
  • Park Tower Pigeon Forge
  • Park Hotel Pigeon Forge
  • Park Tower Inn Pigeon Forge Tenn
  • Park Tower Hotel Pigeon Forge
  • Park Tower Hotel Pigeon Forge
  • Park Tower Inn Hotel
  • Park Tower Inn Pigeon Forge

Policies

  • The seasonal pool is open from June to August.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    This property accepts credit cards and cash.

    Mandatory fees

    Cleaning deposit: USD 5.00 per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Park Tower Inn does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an indoor pool and a seasonal outdoor pool. The swimming pool will be unavailable from September 9 2020 to March 14 2021 (dates subject to change).
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
    • Yes. Nearby restaurants include Bennett's Pit Bar-B-Que (8-min walk), Paula Deen's Family Kitchen (8-min walk), and Poynor's Pommes Frites (9-min walk).
    • Park Tower Inn has a lazy river and a fitness center, as well as an arcade and a picnic area.
    6.8.Good.
    • 2.0.Poor

      Don't stay here.

      The indoor pool and lazy river is closed despite that being the first picture for this listing. One of the elevators sounded like it was going to malfunction and fall. The bed was hard and felt like we slept on the ground all night. Waste of time and money here.

      David, 1 night trip, Feb. 17, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Customer service was a joke

      Called 3 hours before arrival. No answer. Got a room with jacuzzi for valentines. Tub was making a loud noise and would not work. Called front desk. Front desk staff had an attitude and said she would TRY to get someone to come look at it. I questioned what she meant by try to get someone to come look at it. She immediately asked if I wanted to check out. I said no. I would like a room with working jacuzzi which is what I paid for. Did not get to enjoy the tub before dinner came back four hours later and no one had been there to look at the tub and it was still making a God awful noise. I called the front desk and a new gentleman employee was working and within 15 minutes he was upstairs with a new room key and a new room for us to move so kudos to him but I requested to two different people to have a manager contact me And it has been almost 48 hours with no contact. I tried to handle this at the front desk level and then at the manager level and now I’m having to resort to leaving a review for the worst customer service I have ever experienced in my travels

      craig, 1 night trip, Feb. 16, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Worst check in ever

      When we arrived at the hotel our room was not ready at 6pm check in was at 4pm we had to set in the lobby with 4 kids for 3 hours begging for our room. The lobby was freezing and they would not turn on the fire place in the lobby after being ask to! Very rude staff, the staff acting like they don’t know what’s going on. There was a line of about 15 people waiting on rooms as well. They all had been waiting for over 4 hours for a room.

      Crystal, 1 night family trip, Feb. 14, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Front desk workers were very rude. Check in was at 4:00pm and we were not able to get into the room until 7:30pm. They were still cleaning the rooms. Some people with reservations were told they could not have a room. Don’t know what the problem was. Not impressed.

      Gregory, 1 night trip, Feb. 14, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Great bang for your buck

      Great value for what you spend. Hotel is clean. A bit outdated but nothing broken or dirty. I would definitely stay again.

      Joel, 2 night trip, Feb. 13, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      No there wasnt bteakfast and no the pool wasnt open but

      Brenda, 1 night trip, Feb. 12, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great place to stay

      Derrick, 1 night trip, Feb. 7, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Weekend Getaway

      The staff was very friendly and was clean but the room was not comfortable at all, the pillows were so worn out it was unreal. With just my husband and I staying they only left one towel, washcloth and hand towel. We stayed 2 days and no one ever come to clean the room. I went downstairs to ask for towels to shower and woman said they would bring them up but never did. They need to be more attentive to there guests needs and upgrade there pillows!

      Diana, 2 night trip, Feb. 5, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Little Vaca.

      Room was clean only had three channels for the tv went to the front desk to address the matter about the tv said they would send someone up but never did. When they came to clean the room didn’t clean very good and only received one towel and one washcloth for two people. No breakfast. Very outdated noisy elevator. Will not stay there again!

      Steve, 2 night trip, Feb. 5, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      .

      Breakfast and pool were closed

      Tom, 3 night trip, Feb. 2, 2021

      Verified Hotels.com guest review

    See all 2,361 reviews