Unwind in the tranquil surroundings of Naraya, an upscale ryokan near Yubatake. Indulge in a rejuvenating soak at the indoor mineral hot spring (onsen) and enjoy a drink at the bar or coffee shop/cafe, then stay connected with free in-room WiFi. With hot springs on site, an elevator for easy access and newspapers to keep you informed.
Naraya offers a fantastic location, putting you only steps from Yubatake. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
Languages
English, Japanese
At a glance
Hotel size
36 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 7 PM
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booking rooms with Half Board should check in by 7 PM. Half Board dinner is a fixed menu and cannot be customized.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (17 years old and younger) are not allowed
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Bar/lounge
Coffee shop
Water dispenser
What to do
Hot springs
Services
24-hour front desk
Free newspapers in reception
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
What to enjoy
Individually furnished and decorated
Freshen up
Shared bathroom (in-room sink)
Spring water bath
Separate bath and shower
Hydromassage shower head
Electronic bidet
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 1:00 AM to midnight. There are hot springs on site.
Fees & policies
Renovations and closures
The property is closed between 21 June and 26 June.
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Naraya Inn Kusatsu
Naraya Inn
Naraya Kusatsu
Naraya Ryokan
Naraya Kusatsu
Naraya Ryokan Kusatsu
Frequently asked questions
Is Naraya currently open?
The property is closed between 21 June and 26 June.
Are pets allowed at Naraya?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Naraya?
Check-in start time: 2:00 PM; check-in end time: 7 PM. Check-out time is 11:00 AM.
What is there to do at Naraya and nearby?
On-site recreation at Naraya includes hot springs.
Does Naraya have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Naraya like?
Naraya is a short 1-minute walk from Yubatake and 4 minutes' walk from Sainokawara Park.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Naraya Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
21 Nov 2022
Staff is friendly and sincerely. Room is clean and tidy. Outlook and interior design are excellent.
Keith
Keith, 1-night trip
10/10 Exceptional
27 Mar 2023
We love staying at historic hotel. Best feature of Natalya is it's on-site onsen which is convienently accessible for hotel guests. Dining was great but they need more staff training for international guests. Checkout was a bit chaotic and inefficient with guests sitting around in the lobby waiting for the turn to be checked out (two staff at reception, and only one was doing all the checkouts). Otherwise, the hotel is convienently located close to town center and walking distance to the bus terminal, public onsens, etc.. we booked a room that overlooked the kusatsu yubatake.
Eng Kiat William
8/10 Very good
18 Nov 2022
meals are not as good as I expected, so as the meal service.
Jungsoo
Jungsoo, 2-night trip
8/10 Very good
21 Nov 2022
The location is great with the yubatake right around the corner. Nice ryokan with large rooms and onsens, but the building itself was not particularly exceptional. Very good, but not great considering the price. However we had several wonderful surprises for our kaiseki dinners and breakfasts. We stayed 3 nights and 2 nights towards the end of dinner a sushi chef came into our dining room and we were able to order as much sushi as we could eat. In the morning another chef came in and made individual tamago-yaki to go along with the rest of the breakfast. And the best surprise were the large individual tear drop ice igloos at one dinner with sashimi inside. Absolutely beautiful and stunning and of course the sashimi excellent.