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Riad Shama

4.0 star property
Riad with outdoor pool, near Marrakech Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Shama

Interior
City view from property
In-room safe, desk, blackout curtains, free cots/infant beds
Room | Living area
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Parking available
    Parking available
  • Pool
    Pool
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • Meeting rooms
  • Airport shuttle
Feel at home
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television

Room options

Available filters for rooms
Showing 4 of 4 rooms

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Room

Room

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Room

Room

Room

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Room

In-room safe, desk, blackout curtains, free cots/infant beds

Room

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Room

In-room safe, desk, blackout curtains, free cots/infant beds

Room

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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View from property
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Spa
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8.4 out of 10, Very good, (442)
The price is AU$166
includes taxes & fees
3 Dec - 4 Dec
Riad Léna & Spa
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About the area

Map
22 Taht sour Ikbir, Zaouia Abbassia, Marrakech, 40000

What's nearby

  • Marrakech Museum - 12 min walk - 1.0 km
  • Koutoubia Mosque - 4 min drive - 2.7 km
  • Jemaa el-Fnaa - 4 min drive - 2.5 km
  • Palais des Congrès - 5 min drive - 4.3 km
  • Bahia Palace - 5 min drive - 2.8 km

Getting around

  • Marrakech (RAK-Menara) - 20 min drive
  • Marrakech Central Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Le Jardin - ‬11 min walk
  • ‪Ristorante I Limoni - ‬5 min walk
  • ‪Terrasse des Épices - ‬13 min walk
  • ‪Kesh Cup - ‬12 min walk
  • ‪Café Arabe - ‬13 min walk

About this property

Riad Shama

Riad Shama features a rooftop terrace and puts you a short five-minute drive from Jemaa el-Fnaa and Majorelle Garden. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in massages, body wraps or facials. An outdoor pool, a bar/lounge and a steam room are other features.

Languages

English, French

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • No on-site parking
  • Off-site parking nearby (EUR 2 per day; discounts available)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle within 10 km*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in reception
  • Television in common areas
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Steam room

Room amenities

Be entertained

  • 29-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

On-site venue – This restaurant specialises in Moroccan cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.72 per person, per night. This tax does not apply to children under 12 years of age.
The hotel collects the mandatory city/local tax at check-in or check-out. Guests age 12 and younger are not charged.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 15 per room (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 20.0 per night

Parking

  • Parking is available nearby and costs EUR 2 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riad Shama Marrakech
Riad Shama
Shama Marrakech
Riad Shama Hotel Marrakech
Riad Shama Riad
Riad Shama Marrakech
Riad Shama Riad Marrakech

Frequently asked questions

Does Riad Shama offer free cancellation for a full refund?
Yes, Riad Shama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riad Shama?
Yes, there's an outdoor pool.
Are pets allowed at Riad Shama?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Riad Shama?
No, unfortunately, but there's discounted parking nearby.
Is an airport shuttle service offered by Riad Shama?
Yes, an airport shuttle is available. The charge is EUR 15 per room one-way.
What are the check-in and check-out times at Riad Shama?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.
Is there an on-site casino at Riad Shama?
No, this riad doesn't have a casino, but Casino de Marrakech (4-min drive) and Le Grand Casino de la Mamounia (5-min drive) are both nearby.
What is there to do at Riad Shama and nearby?
Riad Shama has an outdoor pool and a steam room, as well as spa services and a garden.
Are there restaurants at or near Riad Shama?
Yes, there's an on-site restaurant that offers Moroccan cuisine.
What's the area around Riad Shama like?
Riad Shama is in Medina, a short 11-minute walk from Ben Youssef Madrasa and 12 minutes' walk from Marrakech Museum.

Riad Shama Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

Ashley, 1-night trip
Verified Expedia guest review

10/10 Exceptional

My kids love it, highly recommend this place for family.
Verified Expedia guest review

10/10 Exceptional

6 night stay in Marrakech
Really enjoyed our stay at the Riad Sharma. Impressive building architecture and pleasant calm atmosphere, which is a welcoming contrast to the busy surrounding area. The staff were excellent. Most helpful with all aspects of the stay and very attentive.
J, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay in an authentic Moroccan Mini Palace
Comfortable stay in RIAD SHAMA, Marrakech, Morocco. From outside, it was deceiving but once we enter into this complex, our notion/impression totally changed. We had experienced a real flavor of Morocco, by staying at this place. Service and hospitality was good. Although it wasn't a buffet style yet the breakfast was very good. I will tell tourists to go and stay at this hotel. Calm/quite and comfortable stay. Value for money.
FARHAT, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

This place was beautiful! Unfortunately we only stayed one night here to go to Tangier the next day. Staff was very helpful in providing information and services. Would definitely stay here again with more time.
Shamsad, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

8/10 Very good

Helpful staff and clean rooms
Friendly staff and clean rooms overall I pleasant stay and would recommend but a little tricky to find so ask for a airport transfer to make your life easier
Gabriel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very Nice Place!
Staff was very nice and helpful. The room was clean and there was a heater for warmth, a big plus in January! Hammam experience was good too and right on site. Very neat place, would definitely recommend.
Carolynn, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was a great place to stay. The managers were all terrific: Magid, Issam and Mostaffa. They were very helpful and very friendly. My only complaint is that the wi-fi was VERY undependable. I had work to complete and it was very difficult.
9-night trip
Verified Orbitz guest review

8/10 Very good

Good location, can ask to the main square. When you arrive the taxis aren’t allowed to go directly to the door amd the road/area is very run down. Turn right through the arch and you leave the hustle and bustle behind as you walk in the door.
3-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

6/10 Good

Stay was good in general; getting to the hotel was a little bit weird. We had to walk through the narrow and labyrinthine streets in the middle of the night. Be aware of people following you outside the hotel, they try to trick you. Also, Could be dangerous to walk around during Night hours. Breakfast was included but only some local pastry, local yogurts and coffee, no other option for eggs or Cereal. Bathroom was shabby.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Good experience all around. Really helpful and friendly staff.
1-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel close to the centre. Pleasant staff.
Very helpful staff. Hotel was nice Be aware of people following you and pestering you. Night hours is dangerous to walk around. When local see tourists they think of how to get money so can be tricky sometimes.
Maria, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Everything about this Riad was fantastic
The staff were brilliant, very attentive. The Riad is very open plan with seating areas and sofas dotted around throughout, so for breakfast, you can just find yourself a comfortable spot in the Riad and the manager would bring you breakfast to wherever you were. The rooms were very comfortable, spacious, and whilst you have to keep your wits about you whilst you're in the streets of Marrakech, whilst in the Riad, we both felt incredibly safe at all times. Check in and check out was quick and easy. The Riad also has a nice rooftop which was quiet whilst we stayed, so we spend a lot of time up there chilling in the evening. The location of the Riad isn't perfect, it's a little out of the way from the Jemaa El-Fnaa, so it's important to have a map or memorise your route to the centre, the walk to the centre takes about 20 minutes. Overall I would 100% recommend this Riad, especially given the price, which we though was very reasonable compared to other Riad's we researched.
Daniel, 7-night trip
Verified Expedia guest review

2/10 Poor

Most Horrendous Experience of Our Lives
My wife and I had the most horrendous experience of our lives thanks to Riad Shama. We made a booking at this riad in Dec 2017. The hotel is located in a terrible, convoluted and dangerous looking area. When we finally found the place, the manager could not find our booking. I showed him the confirmation email and he was confused so he called his boss. After a 5 min conversation in french he said that they did not have any booking under our names and that the riad was full for the night and asked us to leave. As you can imagine at 10pm where all the alleyways are dark and filled with shady characters we were not happy to hear this. We went back and forth for a while; he was getting aggressive and repeated the same few words adding that he did not speak English (even though he was speaking to us fine earlier). We asked to at least use the phone at the riad to call Hotels.com to help make alternative arrangements. But this deplorable person said no and continued to aggressively push us out the door. We left. A bunch of kids followed us and kept offering to show us other riads which we refused at first but finally agreed as we didn't have much choice at that point. There was a real chance we were going to get robbed, beat up or worse but thankfully that didn't happen. After 3 tries, the 4th riad agreed to take us in. We decided to give the kids 300Dh (30€) for helping us. They got angry and wanted more which I refused. Riad Shama had the gall to charge us for the night too!
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

This is great!
My family and I really enjoyed our stay at this place. It is very charming and the rooms are spacious and clean. TV didn't work for the kids but other than that it was great. Breakfast is basic but good!
Aidee, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Amazing staff with great customer service. Quiet. Centrally located in the middle of the Médina. Free breakfast was great. The excursion we booked was a lot of fun to the Atlas Mountains. Omar our guide was friendly.
chris, 3-night trip
Verified Expedia guest review

6/10 Good

Lovely atmosphere. Quiet & close to sirrounding.
Seems understaffed. Ordered dinner 2 nights, once dinner was served each evening the attendant never returned to offer beverage or desert. I asked prior to ordering services: massage and food, asked if I could use a credit card and when told yes. At check out was told no, until I said I had no money. This was true due bank card issues. My receipt from expedia stated taxes were included yet was charged by the front desk fees for said taxes. Perhaps If I spoke French the experience would be different. Not the morocan hospitality I've encountered elsewhere.
Verified Expedia guest review

10/10 Exceptional

Beautiful Riad
Nothing was too much trouble for the delightful staff. Mustapha was so gracious and helpful and always pleasant as were Magic and Ismael. We had breakfast on the roof terrace each morning with views over the Medina, while planning our day, and help was always on hand to help with maps and directions to places of interest. Excellent advice was to go in a shop to ask directions if lost rather than ask someone in the street, (and getting lost can happen a lot) or you’ll spend a long time on detours to various cousins’ shops. This was terrific value for such a lovely Riad which allows you to soak up the atmosphere of Marrakech whilst providing an oasis of tranquillity and peace after a day in the exciting but chaotic Medina. It was so restoring after a day wandering the Square, sights and market to sit by the pool and enjoy the flowers and scent of essential oils from the spa( we didn’t get around to trying the spa although it looked very inviting).We ate dinner in the hotel a couple of evenings and were very happy with our meal. Only one tiny comment that isn’t quite so positive is that the bathroom basin, whilst in keeping with the aesthetics, had a rough surface that didn’t clean easily; also the white plastic loo seat which somehow didn’t seem in place, was loose. However the whole experience was wonderful and would definitely return to Riad Shama.
Verified Expedia guest review

8/10 Very good

Authentic place to stay
Really enjoyed our time, staff were great, spa was lovely. Approx 20 minute walk to main square. Could do with some modernisation, bathroom was shabby, cushions round the pool and veranda are dated and marked, very minor things, don't let it put you off! Would recommend a visit.
Verified Expedia guest review

6/10 Good

Staff at the riad are friendly. But the room's condition is not very nice, some lights not working, so the room is dark. Far away from the central square, takes a long walk or much over-priced taxi to get there.
Verified Hotels.com guest review

10/10 Exceptional

Revitalising
Excellent location, excellent riad, very good experience, will def go again
Verified Expedia guest review

10/10 Exceptional

One to return to, just beautiful!
The Riad is a 10 minute walk from the action of the souks, 15-20 minute walk to the main square. We booked the airport transfer which i recommend, although we couldn't find the driver at the airport as he seemed to arrive a lot later and we were lucky we found him. The Riad is in a busy area where the locals tend to be which was nice to be in as it was very buzzy. Upon entering the Riad you feel like you are in another world,, shutting out all the buzz and noise from outside into a beautiful Riad. The communal areas were gorgeous, full of character and the roof terrace is great so there are plenty of hang out options in the Riad. We stayed in two rooms, one in the newer part of the building which was lovely (the name was Ghalia) and the second in the original building so a lot older but absolutely stunning and overlooking the balcony down to the pool. The man on reception in the first half of the day spoke great english and was very helpful. The other staff were very friendly but difficult to communicate with due to my bad broken french. My only concern was the lack of front desk cover in the morning between 7.30am and 9.30am as I was desperately trying to get information but no one was available to help. The Breakfast options consist of a variety of breads and yogurt so very limited, too much bread and not enough variety. But other than these few faults, I cannot wait to return to this Riad, I loved it and would recommend it to all.
Verified Expedia guest review