Neptune, an Ash Hotel offers a fantastic location, putting you a short five-minute walk from Rhode Island Convention Center and Amica Mutual Pavilion. You can relax with a drink at one of the 2 bars/lounges, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Brown University and Providence College are a short five-minute drive away. Fellow travellers love the helpful staff and location.
Rhode Island Convention Center - 2 min walk - 0.2 km
Johnson and Wales University - 3 min walk - 0.3 km
Providence Place Mall - 5 min walk - 0.4 km
Brown University - 19 min walk - 1.7 km
Getting around
Providence, RI (PVD-T.F. Green) - 14 min drive
Pawtucket, RI (SFZ-North Central State) - 19 min drive
North Kingstown, RI (NCO-Quonset State) - 29 min drive
New Bedford, MA (EWB-New Bedford Regional) - 35 min drive
Norwood, MA (OWD-Norwood Memorial) - 35 min drive
Newport, RI (NPT-Newport State) - 43 min drive
Providence Station - 10 min walk
South Attleboro Station - 10 min drive
Attleboro Station - 16 min drive
Restaurants
Maruichi Japanese Food & Deli - 2 min walk
Murphy's - 1 min walk
The Stable - 2 min walk
Dunkin' - 3 min walk
Trinity Brewhouse - 2 min walk
About this property
Neptune, an Ash Hotel
Neptune, an Ash Hotel offers a fantastic location, putting you a short five-minute walk from Rhode Island Convention Center and Amica Mutual Pavilion. You can relax with a drink at one of the 2 bars/lounges, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Brown University and Providence College are a short five-minute drive away. Fellow travellers love the helpful staff and location.
At a glance
DONE
Hotel size
52 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets stay for free (dogs only)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site parking is limited
24-hours off-site parking within 2 ft (USD 38.75 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:00 AM–noon
2 bars/lounges
Coffee shop
Snack bar/deli
What to do
Bike rentals nearby
Services
24-hour front desk
Concierge services
Luggage storage
Multilingual staff
Bike storage
Facilities
ATM/banking
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairwells
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Premium bedding
Pillow-top mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
The Dean Bar – On-site cocktail bar.
The Boombox – On-site karaoke bar. Open selected days.
Bolt Coffee – On-site coffee shop. Open daily.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately USD 6 to 20 per person
Parking
Parking is available nearby and costs USD 38.75 per night (2 ft away; open 24 hours)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence
Frequently asked questions
Does Neptune, an Ash Hotel offer free cancellation for a full refund?
Yes, Neptune, an Ash Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Neptune, an Ash Hotel?
Yes, dogs stay free.
Is parking offered on site at Neptune, an Ash Hotel?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Neptune, an Ash Hotel?
Check-in start time: 3:00 PM; check-in end time: 11 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Neptune, an Ash Hotel?
No, this hotel doesn't have a casino, but Twin River Casino (8-min drive) is nearby.
What is there to do at Neptune, an Ash Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Neptune, an Ash Hotel also has 2 bars.
What's the area around Neptune, an Ash Hotel like?
Neptune, an Ash Hotel is in Downtown Providence, a short 10-minute walk from Providence Station and 19 minutes' walk from Brown University. Travellers give top marks for the hotel's prime location.
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Neptune, an Ash Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Bathroom
Parking
Elevator
Bar
Ambience
Shower
Reviews
8/10 Very good
20 Aug 2025
Just right in providence
Unique boutique hotel. Quaint and perfectly located. Good for the price also
Joseph
Joseph, 1-night trip
10/10 Exceptional
6 Aug 2025
Comfy stay in Providence
The stay was very nice. The staff was friendly. It's in a nice area of town. My only complaint is that the name of the hotel in not on the front of the hotel making it difficult to find.
Marion
Marion, 2-night trip
10/10 Exceptional
19 Aug 2025
Neptune Review
Front desk and service staff are amazing here. 100 out of 10. Recommend to everyone.
Keith
Keith, 2-night trip
8/10 Very good
11 Aug 2025
Tiny rooms in a cute hotel!
Cute hotel and SMALL but well designed rooms. For some reason the cute coffee bar was never open during our three night stay! Definitely not a room you would “hang out in” as the only seating was the bed and one small desk chair.
Catherine
Catherine, 3-night trip
6/10 Good
1 Aug 2025
Fine for what you pay.
Inexpensive, not a bad location and definitely more hipster than the local Marriot. But now looking shopworn and the staff are consistently diffident.
Verified traveller
1-night trip
10/10 Exceptional
20 May 2025
Hip Old School Boutique Hotel
I've stayed at this hotel at this hotel about a dozen times and always enjoy this quirky hotel.
Mark
Mark, 4-night trip
10/10 Exceptional
27 Feb 2025
Great stay, nice place
David
David, 1-night trip
8/10 Very good
4 May 2025
Great bed and lodgings but their cafe was closed at the time of my stay
Verified traveller
4-night trip
10/10 Exceptional
3 Mar 2025
Love this hotel!
MICHAEL
MICHAEL, 1-night trip
6/10 Good
18 July 2025
Classic hotel, great service but bizarre tiny room
The Neptune (formerly Dean) Hotel is a classic old hotel in the heart of downtown Providence. The staff and service were great. Our room ws not only tiny, but there was more space available in the room to set up a chair (or couch) to watch someone in the shower through the window to the room than there was space to walk around the bed. Despite good service, this lack of space to move near the bed, due to a really strange room configuration of room 408 made our stay just OK.
Michael
Michael, 1-night trip
10/10 Exceptional
29 May 2025
Great property. Wish the cafe was open, but it was still amazing. Super room. Nice bedding. Great furniture. Wonderfully attentive staff
Leslie
Leslie, 1-night trip
6/10 Good
16 May 2025
Really quaint hotel. Would have loved more amenities, like a closet and fridge
Terri
Terri, 1-night trip
10/10 Exceptional
18 Apr 2025
This was such a fun and unique hotel experience. Definitely recommend. Will stay here again if I'm back in the area.
Sarah
Sarah, 1-night trip
10/10 Exceptional
6 Apr 2025
Very cool historical building. Little tight to navigate but overall good stay.
Elisha
Elisha, 2-night trip
8/10 Very good
14 Aug 2025
Providence Cool - especially when it's fully up an
This was a late booking (a week before) and wanted to be central. It was in the middle of a rebrand so was a little tricky to find as outside it says The Dean. Parking was in an adjacent city lot ($40 with hotel). Hotel is small with a cool vibe. The check in guy was helpful and helped us navigate the old fashioned lift. There is a lobby area with a coffee shop but this was only open for a couple of hours in the morning and just serves coffee. The bar was being refurbished and looked very cool. The place has a history and you definitely get a vibe! The room was a very pleasant surprise - modern, clean design with thought to the style. Great bathroom and shower. All in all an interesting discovery if you want to be downtown.
Samantha
Samantha, 1-night trip
10/10 Exceptional
4 June 2025
The Dean Hotel is one of the few that will still offer to clean and straighten up you room daily. I did not necessarily need that, but I am thankful that it was offered. And, it was a pleasantly different place to stay.
Christopher
Christopher, 3-night trip
8/10 Very good
12 Aug 2025
Fun designed place, dark room
Fun building furnishings. Newly renovated bath, etc. The Desk staff were gracious and helpful.
Our room was very dark, the windows look to a brick wall and the indoor lighting was minimal. Had a small TV at far end of a 20ft room. We werent there to watch TV but still. No fridge in the room . I have VIP status = allotted a free drink yet they declined to tell us the bar was closed for renovation. We did get a nice coffee @ coffee bar there in the a.m.Central location, so overall a nice place, Just ask for a room facing the street, and bring a cooler if u need for drinks or snacks
Verified traveller
1-night trip
8/10 Very good
2 May 2025
Very charming and vintage place to stay. No fridge in room or hair dryer or small things like that but very homey. Stay feels like you’re in an apartment rather than hotel. I loved the vibe!!
Kristin
Kristin, 2-night trip
10/10 Exceptional
6 Apr 2025
The hotel was cozy and cute but it was clean. Helpful staff.
Daisy
Daisy, 1-night trip
10/10 Exceptional
11 Feb 2025
lovely place, great staff, clean facility
Carlos
Carlos, 2-night trip
8/10 Very good
20 Jan 2025
Location was great.
Lynette
Lynette, 1-night trip
10/10 Exceptional
10 May 2025
Cool boutique hotel.
My only complaint was the Saturday night noise below my daughters room, coming from the downstairs bar, the Boombox.
janet
janet, 2-night trip
10/10 Exceptional
10 Mar 2025
Was great but restaurant and cafe under construction
John
John, 1-night trip
6/10 Good
10 Aug 2025
“Meh”
Started out annoying as my room wasn’t ready on time on a Monday afternoon. The front desk said they’d text me when the room was ready. 45 minutes later I checked back and they said the room was ready but the previous agent left for the day. Okay cool thanks for that. I had problems with the parking and got a ticket though the machines weren’t working. Front desk kid couldn’t care less. It’s small and gives more of a hostel vibe than a hotel. And why is the bed basically on the floor. Wouldn’t come back.