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Apartamentos frente al mar Cartagena - Edificio Palmetto

3.5 star property
Beachfront hotel with outdoor pool, near Bocagrande Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Apartamentos frente al mar Cartagena - Edificio Palmetto

Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Front of property
Standard Apartment, 2 Bedrooms, Balcony, Beach View | Beach/ocean view
View from property
Reception

Reviews

6.6 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • On the beach
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 24-hour front desk
Feel at home
  • Children's pool
  • 2 bedrooms
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Television
The price is AU$228
includes taxes & fees
22 Nov - 23 Nov

Room options

View all photos for Panoramic Apartment, 2 Bedrooms, Terrace, Beach View

Panoramic Apartment, 2 Bedrooms, Terrace, Beach View

Panoramic Apartment, 2 Bedrooms, Terrace, Beach View

Highlights

Terrace
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 116 sq m
  • Beach view
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Apartment, 2 Bedrooms, Balcony, Beach View

Standard Apartment, 2 Bedrooms, Balcony, Beach View | Terrace/patio

Standard Apartment, 2 Bedrooms, Balcony, Beach View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 80 sq m
  • Beach view
  • Sleeps 6
  • 2 Double Beds and 2 Large Single Beds OR 1 Double Bed and 4 Large Single Beds

View all photos for Premium Apartment, 2 Bedrooms, Balcony, Beach View

Premium Apartment, 2 Bedrooms, Balcony, Beach View

Premium Apartment, 2 Bedrooms, Balcony, Beach View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 80 sq m
  • Beach view
  • Sleeps 6
  • 2 Double Beds and 2 Large Single Beds

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The price is AU$236
includes taxes & fees
22 Nov - 23 Nov
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About the area

Map
Bocagrande Cra 1 #8-50, Edificio Palmetto oficina 1104, Cartagena, 130003

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • Clock Tower - 4 min drive - 3.1 km
  • Cartagena de Indias Convention Center - 5 min drive - 3.2 km
  • San Felipe de Barajas Castle - 5 min drive - 4.0 km
  • Walls of Cartagena - 5 min drive - 3.5 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Crepes & Waffles - ‬3 min walk
  • ‪Morena Marisqueria - ‬3 min walk
  • ‪El Gran Pandebono - ‬4 min walk
  • ‪Juan Valdez Café - ‬4 min walk

About this property

Apartamentos frente al mar Cartagena - Edificio Palmetto

When you stay at Apartamentos frente al mar Cartagena - Edificio Palmetto, you'll be a short five-minute drive from Bocagrande Beach and Clock Tower. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in hot stone massages, aromatherapy or manicures and pedicures. An outdoor pool and a fitness centre are offered, and in-room conveniences include washing machines and fridges.

Languages

English, Spanish

At a glance

Hotel size

  • 9 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 10:00 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • No stag or hen parties

Property amenities

Food and drink

  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Washing machine

Sleep well

  • 2 bedrooms
  • Blackout curtains

What to enjoy

  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include hot stone massages, facials, body scrubs and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Late checkout can be arranged for an extra charge

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Apartamentos frente al mar Cartagena Edificio Palmetto Apartment
Apartamentos frente mar Edificio Palmetto Apartment
Apartamentos frente al mar Cartagena Edificio Palmetto
Apartamentos frente al mar Cartagena Edificio Palmetto Apartment
Apartamentos frente mar Edificio Palmetto Apartment
Apartamentos frente al mar Cartagena Edificio Palmetto
Apartamentos frente mar Edificio Palmetto
Apartamentos frente al mar Cartagena Edificio Palmetto
Apartamentos frente al mar Cartagena - Edificio Palmetto Hotel

Frequently asked questions

Does Apartamentos frente al mar Cartagena - Edificio Palmetto offer free cancellation for a full refund?
Yes, Apartamentos frente al mar Cartagena - Edificio Palmetto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Apartamentos frente al mar Cartagena - Edificio Palmetto?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Apartamentos frente al mar Cartagena - Edificio Palmetto?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Apartamentos frente al mar Cartagena - Edificio Palmetto?
Yes, there's free self parking.
What are the check-in and check-out times at Apartamentos frente al mar Cartagena - Edificio Palmetto?
Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is noon. Late check-out is available for a charge. Contactless social distancing and check-out are available.
Is there an on-site casino at Apartamentos frente al mar Cartagena - Edificio Palmetto?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (8-min walk) is nearby.
What is there to do at Apartamentos frente al mar Cartagena - Edificio Palmetto and nearby?
Apartamentos frente al mar Cartagena - Edificio Palmetto has an outdoor pool and a sauna, as well as a steam room.
Does Apartamentos frente al mar Cartagena - Edificio Palmetto have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around Apartamentos frente al mar Cartagena - Edificio Palmetto like?
Apartamentos frente al mar Cartagena - Edificio Palmetto is located on the waterfront in Bocagrande, a short 8-minute walk from Rio Cartagena Casino and 16 minutes' walk from El Laguito Beach.

Apartamentos frente al mar Cartagena - Edificio Palmetto Reviews

Reviews

6.6

Good

6.8/10

Cleanliness

6.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Fair

Out vacation stay was far from great. No cleaning was done in our apartment, no one came to greet us or advise who to contact if we had any problems. I came across a few problems and went to the reception only to be told to speak to the person I booked the room from. I tried explaining to them that I booked through Expedia and they seemed not to know what that was. After some back amd forth they provided me with a name & number. Lady said that there was no cleaning service for the apartments. I expressed how weird that was since I’ve never booked a hotel/apartment with no cleaning service. We didn’t know how to use the safe, no new towels were given to us, no extra paper toilet, washer and dryer in the room weren’t working and to top it off apartment was full of cockroaches. Definitely not staying here again, since I complained they gave us a new set of towels but thats it they never fixed the washer or dryer and never provided us with trash bags which they told us they would give us.
Arlene, 8-night family trip
Verified Expedia guest review

8/10 Very good

Thomas, 6-night trip
Verified Expedia guest review

4/10 Fair

There is a disconnect from the building staff and apartment owners. I met only 1 receptionist that was helpful and friendly. The building guards tried scamming me. Will never stay here again.
Veronica, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

It was my second stay in six months and staff friendliness and service are at the top of my appreciations.
TC, 4-night family trip
Verified Expedia guest review

8/10 Very good

Nelson, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

There are a few things I didn’t like that should be mentioned up front to the guest before the chose to stay there. 1. The shows had NO hot water for the first three days and when they finally showed up to fixed it, the water took approximately 10 to 15 minutes to get hot that only lasted 2 minutes. 2. The TV’s didn’t work, the Wi-Fi connection to get the TV channels working was unable to provide a good continuous signal therefore the TV spent all night trying to connect. 3. They told us the dryer didn’t work but the washer did. The dryer should have been checked and repaired if needed before we arrived. 4. The Gym equipment was very out dated and unsafe for the user. Example the thread mill were slipping causing you to go off balance and can easily fall and get seriously injured. 5. They have 3 elevators but the most of the time there only one elevator was working for a building with approximately 40 floors, needless to say it took about 10 to 15 minutes just to get up and down the building. I love the fact that it’s located feet from the ocean. The security at the door did an awesome job to be sure the people accessing the building did belong in the building. 6. The pool was unacceptable for hours at a time but we were never given the pool schedule upon arrival. That has to change to avoid the guess showing up and denied access to the pool. 7. The showers I recommend be redesigned to avoid mopping after each use, due to the excess water accumulated
Eyon, 10-night family trip
Verified Travelocity guest review

10/10 Exceptional

ana, 2-night trip
Verified Expedia guest review

8/10 Very good

expedia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The property is excellent. Expedia needs to let the guest know who to contact at the time of arrival, by e-mail before arrival, the front desk representative had no idea about our reservation. We had to wait for a while until finally someone got the person in charge.
Cristina, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Olga, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

I liked that is an apartment for the space.... but the conditions of the building are not 5 stars as appear in the rating... the elevator got ruin and did not work for 3 days and we were at the 27th floor. We were a family of 6 requested an apartment of 2 rooms, instead of giving us an apartment of 2 rooms they gave us 2 apartments of 2 rooms each charging us more and did not want to refund us and I made a reservation of another apartment of 2 bedrooms and gave us 2 more apartments and wasting the money of 2 apartments for nothing.
6-night family trip
Verified Orbitz guest review

8/10 Very good

Jose, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

When I arrive I had to call the apartment to see if I can check inn they never answer me ignore my calls all day when it was check inn time person from lobby call the lady and than she answers. Then we hear employee saying she did not like to go down get the guest at all. Bad customer service
2-night trip with friends
Verified Expedia guest review

4/10 Fair

Worsted experience of anyplace I have been world w
When we arrived we were met with blank stares, because they said they do not have a reservation for us. Of course there is no public WIFI in the building so I could not connect. I was finally able to connect and show them my reservation, but they said they do not have a reservation in my name (they spelled my name wrong, but not just a little wrong they left out 2 letters in my last name - so Yeager became Year). I finally had to argue with them that if this reservation is not for me then why is Mr. Year's reservation on my phone? After about 2 hours of this they finally gave us our Apartment that we paid for. I have stayed in this building 3 other times in the last 10 years (not my last name) the last time 4 years ago. The building is really getting worn down since it was built in 2005, the furnishings were old and worn out, in one of the rooms the drawers were stuck and hard to open. The Kitchen cabinets are peeling, and everything else is shabby. I would avoid this place primarily because the check in procedure is not comfortable in the slightest, there is no public WIFI, the condition of the Apartments, and you are treated like an inmate all of the time.
Patrick, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

No hot water... they removed the heater rather than repair it... they had tv mounts and no TVs.. many basic stuff missing
1-night family trip
Verified Expedia guest review

8/10 Very good

Very good place to stay
It has a good view very nice close to everthing nice pool
Roberto, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Towels were limited and all were stained Cockroaches noted Window coverings need replacement Pillows were stained, mold spots Cook was good. Shower easily overflowed to bathroom floor
7-night trip
Verified Expedia guest review

10/10 Exceptional

Nice apartment
Amazing stay great location
Verified Hotels.com guest review

2/10 Poor

Never again
The apartment was nicely located. There was not hot water and the rooms were full of roaches. Not recommended.
Verified Hotels.com guest review

10/10 Exceptional

Apartamentos Palmetto
Perfect location , apartment clean , has a full kitchen and laundry room... needs better bed sheets
1-night trip
Verified Expedia guest review

4/10 Fair

Close to beach but .....
Our deluxe apartment came with Cockroaches, dripping taps, cold showers, 2 hours fixing aircon then dripped for remainder of stay, had to ask for towels and limited kitchen cleaning gear. We were original put into a basic apartment which was not what we booked. Was moved to this. However the pool was great opening from 9am to 5:30. Oh and we had a twohout check in process. Would not stay here again
G, 2-night trip
Verified Expedia guest review

10/10 Exceptional

A week with the inlaws 😂
Everything was fantastic from location to service to cleanliness
Alexa, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Pest control
Nice view by the ocean. Great location for restaurant and shopping convenient. Only negative thing they need to fix the problem with small roaches otherwise it was great.
Verified Hotels.com guest review

8/10 Very good

Excellent Location
The apartment is very conveniently located in Bocagrande. The beach is literally across the street. Very nice. Keep in mind that this is an apartment, not a hotel. The view was beautiful. The rooms were comfortable. We will come back.
JTSTL, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

Great Apartment!!!
This Apartment is on the beach and had a nice ocean view for day time and nice city line for night time. It slept 4 well as advertised. Its location was perfect for us, with the beach only foot steps away and a short cab ride to the walled city. I would book this location again.
bruce, 1-night trip with friends
Verified Hotels.com guest review