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All properties in Cartagena, Bolivar, Colombia
1 room, 2 adults

Estelar Cartagena de Indias Hotel

4-star4 stars
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001, Colombia

Upscale beach hotel with outdoor pool, near Bocagrande Beach
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We could not have asked for better ocean views from our room and balcony. Or room was…Feb. 24, 2019
  • Excellent location, great room. We really enjoyed staying here, and would definitely…Feb. 24, 2019

Estelar Cartagena de Indias Hotel

  • Junior Suite, Balcony
  • Standard Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Standard Room, 2 Double Beds

What’s around Estelar Cartagena de Indias Hotel

Landmarks

  • In Bocagrande
  • Bocagrande Beach - 1 min walk
  • Clock Tower - 20 min walk
  • Cartagena de Indias Convention Center - 21 min walk
  • Castillo Grande Beach - 29 min walk
  • Plaza Bocagrande Commercial Center - 1 min walk
  • Hospital Naval de Cartagena - 7 min walk
  • Alcaldia (City Hall) Cartagena - 17 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 10 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 338 rooms
  • This hotel is arranged over 52 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Spa services on site
  • Number of spa tubs - 3
  • Sauna
Working away
  • Business centre
  • Number of meeting rooms - 4
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2016
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 29-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Piso 12 - This buffet restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Estelar Cartagena de Indias Hotel’s small print

Also known as

  • Estelar Cartagena De Indias Hotel Centro De
  • Estelar Cartagena Indias Hotel
  • Estelar Indias Hotel
  • Estelar Cartagena Indias
  • Estelar Indias
  • Estelar Cartagena De Indias
  • Estelar Cartagena de Indias Hotel Hotel
  • Estelar Cartagena de Indias Hotel Cartagena
  • Estelar Cartagena de Indias Hotel Hotel Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

    The national sales tax (19%) may be charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of COP 56160 for adults and COP 56160 for children (approximately)

Airport shuttle service is offered for an extra charge of COP 70000 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Estelar Cartagena de Indias Hotel

  • Is there a pool at Estelar Cartagena de Indias Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Estelar Cartagena de Indias Hotel?
    Sorry, pets aren't allowed.
  • Is parking offered at Estelar Cartagena de Indias Hotel?
    Yes, there's free self parking.
  • Is airport shuttle service offered by Estelar Cartagena de Indias Hotel?
    Yes, an airport shuttle is available. The charge is COP 70000 per vehicle roundtrip.
  • What are the check-in and check-out times at Estelar Cartagena de Indias Hotel?
    You can check in from 3:00 PM to anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Estelar Cartagena de Indias Hotel?
    Yes, there's an onsite restaurant.

Recent reviews

Superb 9.0 From 763 reviews

Fair 4.0
I will think about it for a second stay
For earlier check in of 1 hour prior to the normal time I was going to be charge, for a luxury hotel this is not acceptable, I have stayed in different international hotel chains and never had that even at independent brands, also I asked for a drink that includes with salt around the glass and I got charged for the salt without being informed it was extra charge. Is not about the amount charged but about the situation.
Andres, au3 night romance trip
Exceptional 10.0
Best place!
Great service and location! Not right downtown but in a quiet location quick cab ride to the city. Beautiful pool and very good breakfast!
Nicole, us4 night trip with friends
Very good 8.0
Rooms could use coffee making machines, hot water for tea,etc
Marcia, us5 night trip
Very good 8.0
4 Star Hotel
Stay was very good. Very attractive hotel and room was very nice and well appointed...only caveat on room was that housekeeping was somewhat erratic: towels, soap and paper products were hit and miss with calls to housekeeping needed to replenish as housekeeper never seemed to grasp the idea of simply having these things in the room; some days only one towel, other days no toilet paper, other days no glasses, other days no soap! (Yes, we were there a while - 8 days). Housekeeping was good at getting what we were missing but inconvenient to always have to be calling for what should just be done each day. Pool area quite nice and also very busy. View from SkyBar well worth going up to. Staff overall quite pleasant. Wifi very good and breakfast had very good variety. The only 'not so great' thing is the location...a little away from most everything but taxis are cheap! Great grocery store with Bank of Colombia ATM in it just across the street.
Terry, ca8 night trip
Very good 8.0
Great stay, great location!
Christine, us4 night trip with friends
Exceptional 10.0
Awesome facilities, great breakfast and location!
Eliana, us7 night trip
Very good 8.0
fun stay
Very beautiful hotel, very clean. Food was good. Pool area is nice but windy due to the floor it’s on. staff is very polite and professional
us4 night trip with friends
Very good 8.0
Hotel review 2020 feb
All good, location great in front of beach and next to mall/grocery market. Great security and 20 min safe walk to old city/Getsemani. Big pool and decent gym. Room privacy could be better as could hear other room and on 48th floor hear music from sky lounge but not that loud, no street noise. Elevators very efficient. Staff were courteous and friendly. Dishes had odor, dont know if Cartagena thing or hotel. TV mostly spanish, internet was fast. Have secure taxi service for guest and had no issues using.
Paul, ca7 night trip
Very good 8.0
El hotel es bueno , la relación precio beneficio tambien , el desayuno es un buffet muy rico
catalina, us4 night family trip
Good 6.0
Disappointing
I felt like I was in jail because the employees there watched every move you make and I felt very uncomfortable. I travel a lot and I’ve never experienced this type of people. I will not be returning to this hotel.
Thomas, us5 night trip with friends

Estelar Cartagena de Indias Hotel

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