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Radisson Hotel Kandy

4.0 star property
Hotel with 2 restaurants, near Temple of the Tooth

Photo gallery for Radisson Hotel Kandy

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Aerial view
Reception
Terrace/patio
Perched in the heart of Kandy, Radisson Hotel Kandy offers an upscale retreat with a rooftop terrace and two on-site restaurants. Unwind by the outdoor pool, stay active at the 24-hour gym, or explore nearby cultural attractions like Kandyan Art Association & Cultural Centre.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Connecting rooms available
  • Pool
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Laundry service

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is AU$223
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Memory foam bed
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Memory foam bed
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Lake View

Suite, Lake View | View from room

Suite, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Memory foam bed
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View

Deluxe Room, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Memory foam bed
  • 27 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, memory-foam beds, minibar

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Memory foam bed
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Memory foam bed
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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8.6 out of 10, Excellent, (311)
The price is AU$268
includes taxes & fees
23 Feb - 24 Feb
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About the area

Map
No. 31, Saranankara, Mawatha, Kandy, Central Province, 20000

What's nearby

  • Kandy Lake - 6 min walk
  • Temple of the Tooth - 18 min walk
  • Kandyan Art Association & Cultural Centre - 20 min walk
  • National Hospital Kandy - 3 min drive
  • Royal Palace of Kandy - 4 min drive

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 160 min drive
  • Kandy Railway Station - 21 min walk

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬16 min walk
  • ‪Hideout Lounge - ‬12 min walk
  • ‪The Empire Café - ‬16 min walk
  • ‪Soul Food - ‬14 min walk
  • ‪Burger King - ‬13 min walk

About this property

Radisson Hotel Kandy

Take in the views from the rooftop terrace when you stay at Radisson Hotel Kandy. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. An outdoor pool, a bar/lounge and a 24-hour fitness centre are other highlights.

Languages

English

At a glance

DONE

Hotel size

    • 122 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • At least 80% organic food
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include massages. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: USD 70
  • Christmas Eve (24 December) gala dinner per child: USD 35 (from 6 to 11 years old)
  • New Year's Eve (31 December) gala dinner per adult: USD 70
  • New Year's Eve (31 December) gala dinner per child: USD 35 (from 6 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Also known as

OZO Kandy Hotel
OZO Kandy
OZO Kandy Sri Lanka Hotel
OZO Sri Lanka Hotel
OZO Kandy Sri Lanka
OZO Sri Lanka
Radisson Blu Kandy
OZO Kandy Sri Lanka
Radisson Hotel Kandy Hotel
Radisson Hotel Kandy Kandy
Radisson Hotel Kandy Hotel Kandy

Frequently asked questions

Does Radisson Hotel Kandy offer free cancellation for a full refund?

Yes, Radisson Hotel Kandy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Radisson Hotel Kandy?

Yes, there's an outdoor pool.

Are pets allowed at Radisson Hotel Kandy?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Radisson Hotel Kandy?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Radisson Hotel Kandy?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Radisson Hotel Kandy and nearby?

Radisson Hotel Kandy has a spa and an outdoor pool, as well as a 24-hour fitness centre.

Are there restaurants at or near Radisson Hotel Kandy?

Yes, there are 2 on-site restaurants.

What's the area around Radisson Hotel Kandy like?

Radisson Hotel Kandy is in the heart of Kandy, a short 6-minute walk from Kandy Lake and 12 minutes' walk from Wales Park.

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Radisson Hotel Kandy Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent hotel in Kandy
Excellent location with easy walk to Kandy Lake and Tooth Temple. Staff were very courteous and professional. Room was very clean, modern design and breakfast buffet was of high quality and plenty of choices. Great value for the stay. We had a fantastic view of the lake and city from our balcony.
ramin, 1-night trip

10/10 Exceptional

Excellent stay
Wellesley, 2-night trip

8/10 Very good

Good, but can do better!
It was our first stay in Sri Lanka, but I must say, charging for extra bottles of water … that’s not acceptable anymore, c’mon! Food was ok, I would rate 3.5 out of 5, service of the staff were also ok! Overall, I think they still have a lot of room for improvement
Pritam, 2-night trip

10/10 Exceptional

I have enjoyed my stay. Nice View from the balcony. Spacious and clean room. liked the pool as well. I wished they have Hala food.

4/10 Fair

Would not recommend
The hotel has false advertising, looks very nice in the pictures. The halls have old stained rugs, the hot water doesn’t work, you can barely see the lake from the room and we booked a lake view room. We had incredible food in Sri Lanka but the food at the restaurant was horrible.
Kristine, 2-night trip

10/10 Exceptional

This was the best and most clean hotel we stayed in during our trip to Sri Lanka. The staff was helpful from the beginning and the roof top pool was really nice. I highly recommend everyone to stay here when in Kandy.
Anne, 2-night trip

10/10 Exceptional

Great stay, left luggage was alittle unsettling.
Lovely stay in this hotel. It is beautiful perched on abit of a hill and if you are lucky you will have great views over the Kandy lake. Very convenient to get to the train station. The breakfast was delicious and staff very friendly. One point that slightly surprised me… I was alittle early when I arrived and my room wasn’t quite ready. I asked if I could leave the luggage with the hotel and I would go out for a walk and come back in an hour or so. They said fine but I was surprised to find the luggage was just left by the front entrance of the hotel by some staff who maned the doors. They were very busy with coach trips arriving and leaving, the luggage could easily have been taken on purpose or by accident. I stay in many international hotels and usually there is always a concierge or separate room luggage is taken to and you’re given a ticket to collect this… considering this is a Raddison hotel it was strange none of this was in place. It is a great hotel but please be aware of this if you want to leave luggage, there seem to be no system.
Faye, 1-night trip

8/10 Very good

Clean, comfortable, and nicely situated.
Thomas, 3-night trip

8/10 Very good

Wonderful location,the staff very friendly. The amenities should be ergonomic. Wish they had a few more towels available, especially given the humidity.
Thikshan, 1-night trip

10/10 Exceptional

This is the place to book!
My third time at this hotel. While I generally prefer to support a boutique hotel, all exceptions are made to come to Radisson Kandy. And I have yet to question our choice! Irfan, the front desk manager has a superior grip on the comings and going at this hotel. No guest question /problem/concern goes unaddressed-- and his staff follows his lead. The trainees are really more like interns and on a clear management track. The level of anticipation, overall Customer Service, and passion for your enjoyment is unrivaled here in Kandy. As "repeaters", we were greeted like utter royalty, given an upgrade and lovely chocolates in the room as well as comped for breakfast. I can't remember feeling so welcomed anywhere in the world! The staff works Harmoniously and they have a heart for their guests. You feel it, despite the hotel's size. The hotel functions quite well and the restaurants have superior lake views with quite good food to boot--- and even live music (not deafening, quite pleasant, see photo!) at one rooftop spot. Where their seemingly endless repertoire floated from one language to another based on guest requests-- rather astonishing! Management has made many improvements and, as the largest hotel in Kandy, strives for seamless one or two night turnovers and I can confirm that they have got it down. They are developing a concept for a Spa (beyond the current one)-- so no doubt, visit #4 will provide further delight! You will be GLAD that you have picked this hotel.
View from the Lake view room
Charming ensemble at rooftop bar/restaurant
Jill, 1-night trip

2/10 Poor

Staff was quick with check in. Room was very comfortable with a good view.
Swarnalata, 1-night trip

10/10 Exceptional

A beautiful hotel overlooking the city and lake in Kandy. Has everything you need for a comfortable stay. A nice rooftop bar to relax before a peaceful quiet sleep.
Tadhg, 1-night trip

10/10 Exceptional

Quality hotel for a great price
Andrea, 2-night trip

4/10 Fair

Housekeeping is pretty bad. We received a room WITHOUT dental kits, bathroom slippers and had to call seceral times to get an Iron/Ironing Board. Staff in general is really good, friendly and helpful though it's just that their Housekeeping shouldn't overlook the room amenities.
Sajith, 1-night trip

8/10 Very good

Nice location
Stephen, 2-night trip

8/10 Very good

This is a good hotel and staff are very attentive & helpful. I was particularly impressed with our room cleaner (Chamika) who every day surprised us with a beautiful towel sculpture left on the bed. He is really talented! I was, however, disappointed with the room lightin. You have to put every room light on during the evening (waste of electricity) and even then the rooom was not bright enough. It would be far more economical and practical to have a main ceiling light.
David, 4-night trip

8/10 Very good

Lovely hotel in Kandy
Located by the river and a bit up the hill, which is very nice and convenient. Great hotel and very friendly staff + nice suite for a good price.
Benjamin, 1-night trip

4/10 Fair

Lousy hotel, horrible experience. A/c doesn’t work in the room. Water pressure and temperature zero. Smelly rooms. Never ever recommend anyone. Think before u book. Shame for Radisson Brand
Rekha, 1-night trip

10/10 Exceptional

Amazing Hotel
Very nice hotel, staff, location and service. Got a room upgrade as well. Thank you for hosting us!
Lara, 1-night trip

10/10 Exceptional

Great location overlooking the lake in Kandy, with views of the Tooth Temple. Extremely comfortable room. Rooftop bar and pool were wonderful. We were excellently looked after by the team at the Radisson and would highly recommend this accommodation.

8/10 Very good

Rooms were clean and what you would expect from Radisson. The rooftop pool was great.
chris, 3-night trip

10/10 Exceptional

Love the hotel and all staff and management, stayc2 days in state of one day, I shall be back
serge, 1-night trip

8/10 Very good

Average hotel, nothing special except the rooftop
Old hotel, beds & shower good but nothing special. Just for staying over it is fine and good located to explore Kandy.
Edo, 1-night trip

10/10 Exceptional

Excellent friendly staff, always there to help with the smile. Fully recommended

10/10 Exceptional

Great Hotel
We enjoyed our stay here. The only thing that was disappointing was… I thought breakfast was included. It wasn’t until I went to check out that I found out it wasn’t when an additional $30.00 USD was charged to my credit card.
Teresa M, 1-night trip