"This hotel is described as an " upscale resort"...
This is false.
This hotel is neither upscale nor a resort.
I looked up the definition of resort and it's described as a self-contained destination designed for leisure, relaxation, and recreation, typically offering lodging, and multiple options for dining, entertainment, and activities in one location. Unlike hotels, resorts are places where customers can enjoy a complete vacation without leaving the property.
Again, This is not a resort.
It's a clean hotel with a few really nice staff members such as: Ashley, Issac ,vidal, and arda... But the manager Leslie is rude and unprofessional.
Not only did leslie speak to me very rudely and ruin my bday week, after explaining to her about the property's many mishaps, she explained to me that I could always go to another property if I wasn't happy.
So... With a rude manager, no belhops to help you with your luggage, one restaurant with a Very limited menu (especially for vegetarians); no entertainment other than the pool and beach until 5pm, one microwave that you have to take the elevator and 5 turns to use, no beach chairs to even rent after 5pm, and over worked bartenders... I said yes please help me to find a new hotel. She said she nor the hotel would be helping me with this.. So why offer? Needless to say, I've never stayed at a Marriott with such limited amenities and rude management. Try a marriot closer to the action in las olas! This one is not it for now. "
