See all properties

Serena Inn & Suites - Sundance

2.5 star property
Mountain hotel with indoor pool, near Washington Park

Photo gallery for Serena Inn & Suites - Sundance

Two single beds with white linens and a wooden headboard, a desk, and a television.
Simple, functional hotel with a flat roof and open space.
Enjoy complimentary beverages at our self-service station, featuring a coffee machine, water and other drinks, and a selection of cups and snacks.
Welcome to our reception area, where friendly staff are available to assist with your stay. The reception desk offers a convenient check-in experience.
Relax by the pools, featuring a large rectangular pool and a smaller hot tub, surrounded by comfortable seating and dining areas.
Serena Inn & Suites - Sundance, near Clarenbach Memorial Park, offers a tranquil retreat with continental breakfast and an indoor pool. Unwind in the spa tub or stay productive at the 24-hour business center. With free WiFi and helpful staff, this hotel is perfect for relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Pet-friendly
  • Non-smoking
  • Pool

Main amenities (8)

  • Daily housekeeping
  • Indoor pool
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • TV in a common area

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(83 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Desk, blackout curtains, iron/ironing board, free WiFi

Room

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Ground Floor

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Bear Lodge Motel

  • Free breakfast
  • Pet-friendly
  • Free parking
  • Free WiFi
8.2 out of 10, Very good, 571 reviews
The price is AU$151
includes taxes & fees
20 July - 21 July
Bear Lodge Motel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
2719 E Cleveland Street, Sundance, WY, 82729

What's nearby

  • Washington Park - 3 min drive - 3.2 km
  • Clarenbach Memorial Park - 3 min drive - 3.9 km
  • Sundance City Park - 3 min drive - 3.9 km
  • Sundance Square - 3 min drive - 3.9 km
  • Devils Tower National Monument - 36 min drive - 57.7 km

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Wild West Espresso & Video - ‬3 min drive
  • ‪Higbee's Cafe - ‬3 min drive
  • ‪Dime Horseshoe Bar - ‬3 min drive
  • ‪Cowgirl Pizza and Laundromat - ‬16 min walk

About this property

Serena Inn & Suites - Sundance

Serena Inn & Suites - Sundance is a great choice for a stay in Sundance. Guests can take a dip in the indoor pool, and free perks include WiFi, self-parking and continental breakfast daily between 6 AM and 10 AM. The helpful staff and location get great marks from fellow travellers.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 44 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Off-lead area available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 6 AM–10 AM

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Television in common areas
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Upper floors accessible by stairs only
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche

Also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance
HELP_OUTLINE

Frequently asked questions

Is there a pool at Serena Inn & Suites - Sundance?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Serena Inn & Suites - Sundance?

Yes, dogs are welcome. There's a charge of USD 30 per pet, per day. Service animals are exempt from fees. Dog exercise areas are available.

Is parking offered on site at Serena Inn & Suites - Sundance?

Yes, there's free self parking.

What are the check-in and check-out times at Serena Inn & Suites - Sundance?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Check-out time is 11 AM. Express check-out is available.

What is there to do at Serena Inn & Suites - Sundance and nearby?

Serena Inn & Suites - Sundance has an indoor pool.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Bed
Towns
Hot Tub
Location
Shower
Elevator
Biscuits

What guests liked

  • The property's indoor pool and hot tub were wonderful for relaxation, providing a clean and comfortable spa-like experience. (6 reviews)
  • Breakfast options were surprisingly good with a variety of choices including hot and cold options. (27 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

4/10

New owners are revamping the hotel, which is good because it really needs it. Front desk staff was great!!
1-night trip

10/10

Everything went very well. The only issue was a switch on the AC and that was corrected to my satisfaction right away.
1-night trip

10/10

Very quiet, got a free toothbrush for forgetting 1 of ours! Very nice breakfast!
1-night trip

10/10

Great place , I was totally surprised with this hotel. Everyone was very friendly and the place was super clean. The beds were awesome.
1-night trip

10/10

Second stay here and enjoyed it just as much. The staff at the front desk was very kind and accommodating for my needs as a senior with walking issues. I got well rested in a comfortable bed and clean room. The tv and microwave and fridge were perfect for my needs. If I travel thru here again I would choose rhis place again.
2-night trip

10/10

Nice place to stay. I had accessible room as at 70 yrs needing a walker ease getting into tub important. Lots of support rails and a chair for shower if needed. Ice machine close as was the lobby.
1-night trip

8/10

The room was very nice, staff was helpful. The pool was closed, which we didn't know ahead of time. The bed was uncomfortable.
1-night trip

6/10

The staff were very friendly and helpful. The staff was great. The room was fair. There was only half a roll of toilet paper and the fridg. Was dirty. The pool was not in service which was a big let down.
2-night trip

6/10

The hotel is old with no modern renovations. The bath tub was old and the water faucet made a lot of noise when you take a shower. The bed was cheap and hard. If you have a bad back, I recommend not staying here. My back hurt all night. No elevators, wooden old stairs.
1-night trip

6/10

The room was clean and comfortable, The pool and hot tub were empty, out of service. There's no elevator and the breakfast offered no eggs, bacon, or sausage.
1-night trip

10/10

Serena was very clean and comfortable. The rooms are spacious and the staff was friendly. Enjoyed our stay!
3-night trip

10/10

Right off the highway so very convenient
1-night trip

6/10

Check in was quick and within 5 minutes of check-in, we found ticks in the room. We told the manager and he gave us a different room. But we were still paranoid. As others have mentioned, pool and bathtub were both closed.
1-night trip

10/10

We had an excellent stay with my Dad! Thanks again!
1-night trip

10/10

Very friendly staff
1-night trip

8/10

Clean and quiet.... was sad the pool was closed
1-night trip

10/10

For a small town establishment, it was a great place to stay Would stay again if in the area
2-night trip

6/10

Had to change rooms because there was no shower handle but we just moved next door and they were very apologetic. They have a brand new owner who is in the process of fixing long neglected maintenance (pool was closed). They are planning on buying all new mattresses. We will give them another try next time we come this way.
1-night trip

8/10

Clean hotel, reasonably priced and basic breakfast.
1-night trip

6/10

There's were trash under the beds pop cans , etc . The host was very friendly and helpful .
1-night trip

10/10

Comfortable beds and very quiet despite being relatively full hotel
1-night trip

10/10

The staff was very pleasant.
1-night trip

10/10

Very nice and quiet place. The lady who checked us in was super helpful!
1-night trip

10/10

Friendly staff. Good breakfast and the price was also good.
1-night trip

4/10

When i checked in the lady was very nice but it took 30 min to get checked in, tgen went to my room. My room was FREEZING! A window was open tgere was no bedding on the bed...NONE! I went back down to the desk to tell her. I was not offered a different room or anything, she just handed me all the bedding so I as A GUEST had to completely make the bed, tgen go back down for towels. Completely unacceptable!
1-night trip