Gran I General Consell, 47, El Arenal, Llucmajor, Mallorca, 7600
What's nearby
Port of El Arenal - 8 min walk - 0.7 km
Playa de Palma - 9 min walk - 0.8 km
Aqualand El Arenal - 9 min walk - 0.8 km
El Arenal Beach - 11 min walk - 0.9 km
Palma Aquarium - 7 min drive - 6.6 km
Getting around
Palma de Mallorca (PMI) - 15 min drive
Marratxi Pont d Inca Station - 13 min drive
Marratxi Poligon Station - 15 min drive
Marratxi Station - 16 min drive
Area shuttle (surcharge)
Restaurants
Club Nautic el Arenal - 8 min walk
De Heeren Van Amstel - 11 min walk
McDonald's - 11 min walk
Bier Express Cafe - 10 min walk
Restaurante del Sol - 6 min walk
About this property
Hotel Kilimanjaro
Take in the views from the rooftop terrace when you stay at Hotel Kilimanjaro. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a children's pool and a terrace. Fellow travellers love the helpful staff.
All-inclusive
All-inclusive room rates at Hotel Kilimanjaro are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals and snacks included
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Languages
English, French, German, Spanish
At a glance
Hotel size
141 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
On-site parking is limited (max. 4 spaces per unit)
Off-site parking within 49 ft (EUR 10 per day)
Off-site
Area shuttle*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Travelling with children
Children's pool
What to do
Pool table
Beach nearby
Scooter/moped hire nearby
Segway hire/tours nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
Rooftop terrace
Library
Television in common areas
An outdoor pool
Arcade/games room
Banquet hall
Accessibility
Lift
Handrails in hallways
Handrails in stairwells
Closed-captioned TV
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Ceiling fan
Sleep well
Soundproofed rooms
Free cot/infant bed
What to enjoy
Balcony
Freshen up
Private bathroom
Bath or shower
Hairdryer (on request)
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night, up to 9 nights and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
Local area shuttle service is offered for an extra charge
Renovations and closures
The property is closed between 8 October and 8 May.
Parking
Parking is available nearby and costs EUR 10 per day (49 ft away)
Policies
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Kilimanjaro Hotel Playa de Palma
Kilimanjaro Playa de Palma
Hotel Kilimanjaro Playa de Palma
Hotel Kilimanjaro Hotel
Hotel Kilimanjaro Llucmajor
Hotel Kilimanjaro Hotel Llucmajor
Frequently asked questions
Is Hotel Kilimanjaro currently open?
The property is closed between 8 October and 8 May.
Does Hotel Kilimanjaro offer free cancellation for a full refund?
Yes, Hotel Kilimanjaro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Kilimanjaro?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Kilimanjaro?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Kilimanjaro?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Kilimanjaro?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Kilimanjaro?
No, this hotel doesn't have a casino, but Mallorca Casino (17-min drive) is nearby.
What is there to do at Hotel Kilimanjaro and nearby?
Hotel Kilimanjaro has an outdoor pool and an arcade.
Are there restaurants at or near Hotel Kilimanjaro?
Yes, there's an on-site restaurant.
Does Hotel Kilimanjaro have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Kilimanjaro like?
Hotel Kilimanjaro is a short 9-minute walk from Playa de Palma and 9 minutes' walk from Aqualand El Arenal.
Hotel Kilimanjaro Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Oct 2024
Kerr
Kerr, 3-night trip
Verified Hotels.com guest review
2/10 Poor
7 Sept 2024
Hotel looked nothing like on the pictures. Rooms are not clean properly, we have arrived late on Friday night and in the morning we have find dirty sock which wasn’t ours, floors are not clean. On the third day we want our room cleaned, so we left to have fun in the city, when we come back our airport was stolen from the bags which we put in cupboards. We have informed front desk about that incident, but they told us that they aren’t able to do anything, and let the person get away with stealing items from customers. They offer us a 3 free drinks as the recompense, which is really stupid.
Tomasz
Tomasz, 7-night family trip
Verified Expedia guest review
8/10 Very good
3 Aug 2024
I enjoyed my stay at Hotel kilamanjaro such a refreshing hotel air conditioning was used throughout the hotel breakfast choices came with a wide variety my hotel view from the pool was amazing staff were very helpful and generous at helping check in early.
Hilary
Hilary, 2-night trip
Verified Expedia guest review
2/10 Poor
28 July 2024
Shalee
Shalee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2024
Daria
Daria, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 July 2024
Everything was great, the staff was helpful and the location is not far from the beach. The prices were great!
William Bernard
William Bernard, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 June 2024
Gem of a hotel
What a gem of a hotel only 3 stars but I personally would rate it as a 4 star hotel , very clean , staff helpful and welcoming, I booked a single room but had a larger room 2single beds and bathroom which was a bonus , pool area inviting and clean . I would definitely recommend this hotel to friends/family
Sonia ira
Sonia ira, 4-night trip
Verified Hotels.com guest review
8/10 Very good
17 May 2024
Great and helpful staff!
Giuseppe
Giuseppe, 4-night romance trip
Verified Expedia guest review
6/10 Good
28 July 2023
Damian
Damian, 2-night trip
Verified Expedia guest review
2/10 Poor
21 Aug 2022
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
14 July 2022
A nice experience overall.
Everything was good. The service was as expected, the room was as described, and the breakfast offered a variety of delicious food.
The only drawback was that the Wi-Fi was either super slow or not working at all.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 Aug 2021
Blew my expectations away
Really enjoyed my stay! Hotel totally met and exceeded my expectations. The staff were absolutely fantastic - consistently went above and beyond, and the room was very modern.
Sarah
Sarah, 5-night trip
Verified Hotels.com guest review
8/10 Very good
28 July 2021
Perfekt för sol och bad.
Trevligt hotell med alla bekvämligheter man behöver på en sol-och-bad-semester. Bra åtgärder för att minimera smittspridning och alla medarbetare skötte detta perfekt. Rummet väl utrustat och sängarna riktigt sköna. Poolområdet är inte så stort men under vår vistelse var det aldrig någon trängsel. Frukosten riklig och med stort utbud för att passa alla smaker. Nära stranden men har en rejäl uppförsbacke, något att tänka på om man inte är fullt rörlig eller har flera små barn.
Georg
Georg, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 July 2021
Very clean and had all that was needed for a night stay. 3 blocks from bus station. Staff was immediately helpful after locking key in room.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Oct 2018
I stayed there just for one night to be close to the airport. Hotel is not big but remodeled and very clean. I was very comfortable staying the night there.
Sig
Sig, 1-night trip
Verified Expedia guest review
4/10 Fair
12 Oct 2018
Verified traveller
5-night trip
Verified Expedia guest review
8/10 Very good
8 Oct 2018
Decent and comfortable w/o high cost
I didn’t realize when I booked it that the hotel is located in a residential neighborhood of middle class building apts - they were a couple of very nice restaurants that the local frequent which was an experience in itself to mingle with Mallorcans and away from the restaurants which are very often tourist traps.
Food at the hotel restaurant was good and so was the room. The TV was a little tiny (compared to American sizes) but who cares, I never even had time to turn it on.
The hotel front desk (Sara) speaks 5.5 languages and was extremely helpful and friendly; the superb job she does makes me want to go back to the hotel.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Sept 2018
basic
very basic hotel, staff were very informative.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 July 2018
Nice hotel with friendly staff, located very near the beach
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
3 July 2018
Need A Break
Needed a short break and this was absolutely ideal.
Staff and pool made it for me.
Gareth
Gareth, 5-night trip
Verified Hotels.com guest review
8/10 Very good
27 June 2018
Great value for what we paid
We arrived early and the room was ready earlier than expected, we went alinclusive and had a lovely 3 nights, lady at the pool bar was especially good, always smiling and very good service.
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
15 Sept 2017
Review
Room didn't have a/c and had a numerous leeks in the bathroom which was coming through the tiles which sounded like it was coming from the boiler room which was very loud. Other than that the service was excellent and the staff very friendly. Good location near the beach.
Verified traveller
4-night romance trip
Verified Hotels.com guest review
8/10 Very good
4 Aug 2017
Would have loved to be able to sleep. Lots of noise at 3am and no air conditioning,or fan
Verified traveller
10-night family trip
Verified Expedia guest review
6/10 Good
10 Sept 2015
Basic
Very basic rooms, bordering on dormitory quality. But very clean. Bathroom was last done in the 1980's it looked like but again was very clean.
Breakfast was included but you had to wear a non removable wrist band that was put on at check in and was supposed to be kept on for the duration of stay. It was like being tagged!!
Verified traveller
Verified Expedia guest review
8/10 Very good
17 Sept 2024
Chambre agréable mais mal insonorisée, on entend les personnes qui passent et parles fort dans les couloirs la nuit. Marque qu’il y a un parking disponible mais lors de notre arrivée il n’y en a pas…. Demande à l’accueil seulement 2 places de parking (10€/jour)