Mid North Coast Maritime Museum Pilot Boat Shed - 18 min walk
Glasshouse Cultural Centre - 2 min drive
Town Beach - 7 min drive
Flynns Beach - 7 min drive
Nobbys Beach - 9 min drive
Getting around
Port Macquarie, NSW (PQQ) - 6 min drive
Wauchope Station - 16 min drive
Kendall Station - 28 min drive
Free airport shuttle
Restaurants
McDonald's - 15 min walk
Burger Urge - 13 min walk
Growers Market - 5 min walk
Red Rooster - 10 min walk
Hungry Jacks Port Macquarie - 8 min walk
About this property
Koala Tree Motel
Koala Tree Motel is just 2.7 mi (4.3 km) from the airport and offers a free shuttle during limited hours. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Other highlights include a snack bar/deli and a terrace.
Languages
English
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 8:00 PM
Express check-in/out available
Early check-in subject to availability
Check-out time is 10:30 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8:30 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Electric vehicle charging point on site
Transfers
Free airport shuttle from 8:30 AM to 10:30 PM
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Snack bar/deli
Services
Front desk (limited hours)
Concierge services
Laundry facilities
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Picnic area
Terrace
An outdoor pool
Accessibility
Wheelchair-accessible
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Room amenities
Be entertained
DVD player
Plasma television
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Free WiFi
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of AUD 25 per accommodation, per day
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Also known as
Koala Tree Motel
Koala Tree Motel Port Macquarie
Koala Tree Port Macquarie
Koala Tree Hotel Port Macquarie
Koala Tree Motel Motel
Koala Tree Motel Port Macquarie
Koala Tree Motel Motel Port Macquarie
Frequently asked questions
Is there a pool at Koala Tree Motel?
Yes, there's an outdoor pool.
Are pets allowed at Koala Tree Motel?
Yes, pets are welcome. There's a charge of AUD 25 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Koala Tree Motel?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Koala Tree Motel?
Yes, a free airport shuttle is available from 8:30 AM to 10:30 PM.
What are the check-in and check-out times at Koala Tree Motel?
Check-in start time: 2 PM; check-in end time: 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:30 AM. Express check-in and check-out are available.
What is there to do at Koala Tree Motel and nearby?
Koala Tree Motel has an outdoor pool and a picnic area.
What's the area around Koala Tree Motel like?
Koala Tree Motel is a short 18-minute walk from Mid North Coast Maritime Museum Pilot Boat Shed and 13 minutes' walk from Port Macquarie Historic Cemetery.
Koala Tree Motel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.2/10
Staff & service
5.4/10
Amenities
6.6/10
Property conditions & facilities
5.2/10
Eco-friendliness
Reviews
8/10 Very good
1 Aug 2024
Bed was comfortable
kerrie
kerrie, 1-night trip
Verified Wotif guest review
8/10 Very good
18 July 2024
Good old style motel. parking is close to rooms but a little inconvenient to access.
David
David, 1-night family trip
Verified Expedia guest review
4/10 Fair
14 July 2024
Clean room, good security
Mark
Mark, 1-night trip
Verified Wotif guest review
10/10 Exceptional
13 July 2024
anthony
anthony, 1-night trip
Verified Expedia guest review
8/10 Very good
11 July 2024
For a pet friendly motel it was quite adequate. We did have to ask for some plates and cutlery but didn’t have any milk in the fridge. Outside grounds were not kept tidy and driveway was very cracked and broken. Could do with some outside tidying up. The shower was excellent.
Louise
Louise, 1-night family trip
Verified Expedia guest review
6/10 Good
8 July 2024
Needs attention
All over place needs a big tidy up, we were in a little room and no table or chair needs more attention. The place has ants running around
Maree
Maree, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
6 July 2024
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
6/10 Good
15 June 2024
Larry
Larry, 1-night trip
Verified Hotels.com guest review
2/10 Poor
24 May 2024
Paul
Paul, 1-night trip
Verified Lastminute guest review
2/10 Poor
24 Apr 2024
They are only interested in taking your money, they don't have any customer service.No staff answers the phone and the emergency number they give for late check in is disconnected, I do not recommend this place if you are working and need a place to rest.
Fabio
Fabio, 1-night trip
Verified Expedia guest review
8/10 Very good
21 Apr 2024
👍
Kudret
Kudret, 1-night trip
Verified Wotif guest review
4/10 Fair
7 Apr 2024
Had not swept under the beds or couch.
Additional fee charged for late check in even though they have key pad doors.
Advertised as queen and 2 twin bunk beds but only 1 bunk bed and queeen bed provided.
Samantha
Samantha, 1-night family trip
Verified Lastminute guest review
8/10 Very good
1 Apr 2024
Basic motel good for a couple of nights.vlose to everything
Wendy
Wendy, 2-night trip
Verified Wotif guest review
4/10 Fair
1 Apr 2024
Charged and extra 30$ for late checkin of a text message for rein key code. Bugs over floor and bathroom with very dated furnishings.
Russell
Russell, 1-night business trip
Verified Wotif guest review
2/10 Poor
31 Mar 2024
Tried ringing Koala motel 1 hour prior to closing time at 8 pm to let them know of possible late arrival enroute from New Castle but had no 5G Optus coverage. Arrived just 1 minute past 8pm but the office was already shut and in darkness. Rang the after hours number and can only leave a message. Did that twice but did not ever get a call back.
And yet we were charged the full price. We were lucky to get a room in nearby Mecure which is just a tiny bit more but good service, nice clean hotel and spacious.
So buyers beware!!!
Siew
Siew, 1-night trip
Verified Wotif guest review
8/10 Very good
4 Mar 2024
Waiting to check in
anthony
anthony, 1-night trip
Verified Wotif guest review
4/10 Fair
27 Feb 2024
Booked this room for one of our truck drivers traveling from ACT, he arrived at approx. 8:30pm. We were charged an extra $30 for "late check in" and by late check in I mean the rude guy at the desk had to text him the key code to enter his room, rather than tell him in person. Absolutely ridiculous. Maybe think about texting the late check ins their code before you leave work if you're going to charge people $30 for an sms. No where on Wotif or the Koala Tree website does it say anything about a late check in fee. Will never stay here again and tell everyone who will listen this story.
Kelly
Kelly, 1-night business trip
Verified Wotif guest review
4/10 Fair
25 Feb 2024
Over priced for a small room. The amount of dust on the blinds was awful. Access from road was terrible. Noisy from other guests and road noise.
Donna
Donna, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
20 Feb 2024
The rooms were nice
Mary
Mary, 1-night romance trip
Verified Wotif guest review
2/10 Poor
30 Jan 2024
Poor management, give this place a mis
I was highly disappointed in the attitude and mannerism of the hotel receptionist/manager. He dealt with a situation very inappropriately and breached my confidentiality.
I had paid for the room beforehand and on check in was asked if they could charge the pet fee and security deposit which I was happy to do. Unfortunately the online booking had supplied an incorrect card and he couldn’t charge this after I had checked in, so he proceeded to enter my room while I was walking the dog (I had my phone and personal belongings in it), locking me out, then when I went back to see why, he was extremely rude, demanding and did not listen to anything I said (explained my phone was in the room when he called but he got angry and misunderstood saying “what your friend was in the room?!”) within minutes I had another credit card on file that he could charge but he never calmed down or apologised for his poor actions.
This whole situation and attitude was a breach of my personal space (entering my room that had full payment) and I will not recommend this hotel to anyone while this manager cannot treat humans with any kindness or understanding.
Ms. Kristina
Ms. Kristina, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
13 Jan 2024
Appalling service. Avoid at all cost.
We booked this hotel the day of our stay. After we booked we go a notice that, if we were arriving after 8pm to call to arrange access. We called - multiple times - phone didn't answer. We arrived at the hotel at 9. The manager's office was in darkness as was what looked like their accommodation. There were two numbers on the front door for after hours and emergency service. We called both multiple times - one didn't even ring, the other went to a text service. We left messages, No one called. After waiting for nearly an hour and multiple calls, by this stage it was nearly 10.30pm and no motels were open in the area. After driving for 8 hours that day, we had no option but to continue to drive home - another 4.5 hours. Very dangerous - and got home at 2.30am. This place is terrible!
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Jan 2024
I cant really fault the place. It was clean and roomy enough for 3 adults and a dachshund. The room was reasonably modernised. The parking was
Rebekah
Rebekah, 1-night trip
Verified Wotif guest review
6/10 Good
5 Jan 2024
Jonathan
Jonathan, 1-night trip
Verified Wotif guest review
8/10 Very good
28 Dec 2023
Clean comfortable room, recently renovated bathroom, basic kitchen. It’s just a short drive to any amenities
James
James, 1-night family trip
Verified Wotif guest review
2/10 Poor
18 Dec 2023
Absolutely the worst place I have ever set foot in!! I would not even wish my worst enemy to stay here! Had multiple (and I mean multiple) large cockroaches come out when my partner and I were in bed wanting to get some rest after an extremely exhausting day. We called the after hours phone number immediately only to be told we wouldn't be believed.
When we went in the next day the owner blamed the council for them, said pest control would have made it worse, asked what I would have liked him to do about the animals with legs that walked into the room and said he wouldn't refund us despite the fact we exited the room at midnight because "he didn't feel like it".
Finally agreed to refund the amount we paid to upgrade the room but since dealing with Fair Trading he has claimed he never said that. I have the ENTIRE conversation recorded.
If you hold anything dear in your life don't stay here. If I could less than 1 star I would.