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Castaways Resort

Photo gallery for Castaways Resort

Living area
Balcony
Standard Studio, Kitchenette, Ocean View (Stylish Studio) | Aerial view
Standard Studio, Kitchenette, Ocean View (Stylish Studio) | Iron/ironing board, free WiFi, bed sheets
Full breakfast for a fee

Overview of Castaways Resort

VIP Access

Castaways Resort

4.0 star property
Beach hotel in Lake Puketi with spa, restaurant

9.0/10 Superb

226 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
Map
685 Karioitahi Road, Karioitahi Beach, Lake Puketi, Auckland, 2683
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference centre
  • Terrace
  • Air conditioning
  • Garden
  • Self-serve laundry
For families
  • Children stay free
  • Cookware, dishware and utensils
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Auckland (AKL-Auckland Intl.) - 60 min drive
  • Pukekohe Station - 37 min drive

Restaurants

  • Cafe Alba - 15 min drive
  • Subway - 15 min drive
  • The Shires - 15 min drive
  • Just Pizza - 17 min drive
  • Nick's Cafe - 14 min drive
Map

About this property

Castaways Resort

When visiting Lake Puketi, Castaways Resort is a great choice to consider. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or aromatherapy. This upmarket hotel also features a bar/lounge, a terrace and a garden. Fellow travellers say great things about the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 6:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 6:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs

Travelling with children

  • Children stay for free (see details)

What to do

  • Archery
  • Beach nearby

Working away

  • Conference centre (646 square feet of space)

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Wedding services

Facilities

  • Built in 2004
  • Garden
  • Terrace
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • No lift (single-level property)

Languages

  • English

Room amenities

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Microwave
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Spa

Bersantai Day Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 20 to 40 per person
  • Credit card charges are subject to an extra charge of 3 per cent

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Castaways Lodge Lake Puketi
Castaways Lake Puketi
Castaways Resort Lake Puketi
Castaways Resort Hotel
Castaways Resort Lake Puketi
Castaways Resort Hotel Lake Puketi

Frequently asked questions

Does Castaways Resort offer free cancellation for a full refund?
Yes, Castaways Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Castaways Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Castaways Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Castaways Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Castaways Resort?
You can check in from 2:00 PM - 6:00 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Castaways Resort and nearby?
Have fun during the warmer months with activities such as archery. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a garden.
Are there restaurants at or near Castaways Resort?
Yes, there's an on-site restaurant.
Does Castaways Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Castaways Resort like?
Castaways Resort is located a short 4-minute walk from Karioitahi Beach. Travellers love the hotel's prime location.

Reviews

9.0

Superb

8.9/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Great spot to chill for a couple of days
Brendan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

EDNA PAYANO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

Nice view and close to the beach. The receptionist is not friendly. I understand it was busiest time during the christmas and new year but its not a excuse. I paid $20 for the late check out, but the cleaner still asked us to leave at 10?? The Spa- I booked a time slot online 2 days before staying. 10 min Before entering the spa I checked with reception. The receptionist told me just go to the spa. When I arrived the spa, they still asked me to wait another 15mins. The staff were unprofessional. Breakfast service very slow.
Che, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

We stayed at Castaways once before and had an excellent stay. That was the reason we chose to take our parents visiting from overseas there. Chalet 18 we stayed in was old, didn’t think it was worth the $$ we paid. The windows hadn't been cleaned, the carpet was old, stained, flat and damp, the aluminium windows were pealing off. It was very basic compared to the chalet we stayed before which was a shame. The food and drinks were decent but the fruit flies in the restaurant seemed to bother everyone. Shame the stone cooked steak was taken off the menu. The spa was amazing. In general the staff were very friendly and helpful. Just the one thing that seemed consistent from our last time.
Verified Expedia guest review

10/10 Exceptional

Melinda, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Stopover one night in Catasway, quiet place and beautiful view. Staffs are kind. The breakfast is good starting from 7.30am
sumin, 1-night family trip
Verified Expedia guest review