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All properties in Pigeon Forge, Tennessee, United States of America
1 room, 2 adults

Accommodation By Willow Brook Lodge

2.5-star2.5 stars
Great for families

Good to know

  • Children's pool
  • Free RV, bus, truck parking
  • Free water park access
  • Free WiFi
3035 Parkway, Pigeon Forge, TN, 37863, United States of America

Family-friendly hotel with free water park, connected to the convention center, near LeConte Center At Pigeon Forge
  • Free continental breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Children's pool
    • Free RV, bus, truck parking
    • Free water park access
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The room smelt of some cleaning agent & didn’t go , so left a day early. The carpet near…Oct. 10, 2019
  • Nice size room and nice decor. I was a little disappointed in the cleanliness as I was…Apr. 9, 2021

Accommodation By Willow Brook Lodge

from A$145
  • Standard Room
  • Deluxe Room
  • Romantic Suite, 1 King Bed, Jetted Tub

What’s around Accommodation By Willow Brook Lodge

Landmarks

  • On the waterfront
  • Island at Pigeon Forge - 17 min walk
  • LeConte Center At Pigeon Forge - 11 min walk
  • The Ripken Experience - Pigeon Forge - 17 min walk
  • The Track - 19 min walk
  • Hatfield and McCoy Dinner Show - 2.4 mi / 3.8 km
  • Dollywood - 3 mi / 4.8 km
  • Tanger Outlets - 3.3 mi / 5.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

At a glance

Key facts

Hotel size

  • This hotel has 156 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4:00 PM-7:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Free onsite RV/bus/truck parking

  • Wheelchair-accessible parking and van parking on site

  • Onsite parking includes off-street options

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Use of nearby fitness centre (discount)
  • Number of spa tubs - 2
  • Miniature golf on site
  • Hiking/biking trails nearby
  • Snowboarding nearby
  • Free water park access
  • Children's pool
  • Waterslide
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Business centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Lift
  • Designated smoking areas
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Handrails in stairways
  • Closed captioned TV
  • Grab bar - in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping
  • Access via exterior corridors

Accommodation By Willow Brook Lodge’s small print

Also known as

  • Accommodation Willow Brook Lodge Pigeon Forge
  • Accommodation Willow Brook Lodge
  • Accommodation Willow Brook Pigeon Forge
  • Accommodation Willow Brook
  • Accommodation By Willow Brook
  • Accommodation By Willow Brook Lodge Hotel
  • Accommodation By Willow Brook Lodge Pigeon Forge
  • Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Policies

  • The seasonal pool is open from April to September.
  • Pool access available from 9:00 AM to 11:00 PM.

    This property uses eco-friendly cleaning products.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    This property accepts credit cards. Cash is not accepted.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Accommodation By Willow Brook Lodge

    • Does Accommodation By Willow Brook Lodge offer free cancellation for a full refund?
      Yes, Accommodation By Willow Brook Lodge does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Accommodation By Willow Brook Lodge?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Accommodation By Willow Brook Lodge?
      Yes, there's free self parking. Free RV/bus/truck parking is available.
    • Is there a pool at Accommodation By Willow Brook Lodge?
      Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 9:00 AM to 11:00 PM.
    • Are pets allowed at Accommodation By Willow Brook Lodge?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Accommodation By Willow Brook Lodge?
      You can check in from 4:00 PM - 7:00 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
    • Are there restaurants at or near Accommodation By Willow Brook Lodge?
      Yes, there's an onsite restaurant. Nearby restaurants include Mama's Farmhouse (4-min walk), Kinkaku Japanese Steak House (4-min walk), and Bennett's Pit Bar-B-Que (5-min walk).
    • What is there to do at Accommodation By Willow Brook Lodge and nearby?
      During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for hiking and water tubing. Soothe your senses in one of the 2 spa tubs or make use of other amenities, which include a waterslide and a picnic area.

    Recent reviews

    Superb 9.0 From 541 reviews

    Exceptional 10.0
    Most happy stay!
    We really enjoyed the jacuzzi after five hours driving. Really pleasant experience.
    Ivan, us2 night trip
    Good 6.0
    Not a clean room. Was ready to leave by morning
    Christa, us1 night family trip
    Very good 8.0
    Decent place
    My husband and i used this lodge as our honeymoon spot. The staff is friendly and pleasant. The room was set up nice. The hot tub and fireplace were both nice touches. However, the floors didnt seem like they were cleaned. Every time we walked barefoot for longer than a minute, our feet would turn black. I even wiped the floor with a towel and it was turned black. The floors also were slick. Essentially walking on them right after a shower. The bed was okay comfort wise. But all in all, our stay was still pleasant.
    us4 night trip
    Fair 4.0
    Disappointing room - room not like pics on site
    Floor were really dirty and tub stained. We went to store to buy cleaning supplies because it was during spring break and couldn’t get other accommodations.
    us4 night family trip
    Exceptional 10.0
    A week stay as a couple
    Wonderful experience my only wish was I wish I could have made the room cooler then 66! Overall great experience would come back!
    Ashley, us7 night trip
    Exceptional 10.0
    Great expedience
    Firts of all staff very friendly. Great atmosphere. Inwent with my kids stay in the Jacuzzi suite tjey love it. Also loved that it was.close to so many attractions.
    Marla, us3 night family trip
    Exceptional 10.0
    Breakfast was fantastic! Beds were super comfy. Quite and clean.
    April, us2 night family trip
    Exceptional 10.0
    We will be back!
    It was great! We only stayed two nights in pigeon forge but it was clean, comfy, and the staff were very pleasant and helpful. It was a great start to our honeymoon and we will definitely be staying again!!
    Justin, us2 night trip
    Exceptional 10.0
    Very clean. Close to everything, will definitely be staying again. The breakfast was good as well!
    Chelsea, us2 night family trip
    Very good 8.0
    Nice
    Nice place. Loud when kids were running on the walkway outside your door. Room was clean, but the floors needed to be mopped. My daughters socks we black after a couple hours. Breakfast is good. I was told to use gloves so they could keep serving breakfast during the pandemic. I already had a mask, but missed that sign for gloves. Not a problem. Last day there, NOBODY getting breakfast had a mask on, but all had gloves. Nobody said anything to them. I would rather someone not wear gloves than not wear a mask. However, it was nice. If i ever returned to Pigeon Forge again, i would consider it without hesitation.
    dana, us7 night family trip

    Accommodation By Willow Brook Lodge