Agua Hotels Sal Vila Verde Resort

3.5 star property
Aparthotel with 2 restaurants, near Ponta Preta
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Agua Hotels Sal Vila Verde Resort

Beach nearby, white sand, free beach shuttle, sun-loungers
Exterior
Exterior
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
Main amenities
  • 140 apartments
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Free airport shuttle
  • Free beach shuttle
  • 2 outdoor tennis courts
  • Beach umbrellas
  • Beach sunloungers
  • Free beach club nearby
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Kitchenette
  • Television
  • Garden
The price is AU$130
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 40 of 40 rooms

T1 Standard 2+2

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 68.1 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

T1 Superior 3

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 68.1 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

T2 Standard 4

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 94.10 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

T1 Superior 3+1

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 68.1 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

T1 Superior 2+2

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 68.1 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

T2 Superior 6

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 94.10 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

T1 Standard 3

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 68.1 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

T1 Superior

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 68.1 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

T1 Standard Single Use

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 68.1 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

Studio Standard

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Flat-screen TV
  • 42.2 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

T1 Superior 4

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 68.1 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

T1 Standard 3+1

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 68.1 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

T2 Standard 4+1

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 94.10 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

T2 Superior 4

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 94.10 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Studio Superior Single Use

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 42.2 sq m
  • Studio
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

T1 Superior Single Use

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 68.1 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

T2 Standard 6

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 94.10 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Studio Superior

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 42.2 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

T1 Standard 2+1

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 68.1 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

T1 Standard 4

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 68.1 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

T2 Standard 5+1

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 94.10 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

T2 Superior 5

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 94.10 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

T2 Superior 4+2

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 94.10 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

T2 Superior 5+1

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 94.10 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

T1 Standard

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 68.1 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

Studio Standard Single Use

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Flat-screen TV
  • 42.2 sq m
  • Studio
  • 1 bathroom
  • Sleeps 1
  • 1 Single Bed OR 1 Double Bed

T2 Superior 4+1

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 94.10 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

T2 Standard 4+2

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 94.10 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Studio Standard (2+1)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 42.2 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

T2 Standard 5

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 94.10 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Studio Superior 2+1

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 42.2 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

T1 Superior 2+1

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 68.1 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

2 Bedroom Apartment (4 Pax)

  • Sleeps 4

1 Bedroom Superior Apt. (4Ad)

  • Sleeps 4

1 Bedroom Apartment (3 Pax)

  • Sleeps 3

Studio Superior 1 Pax

  • Sleeps 1

1 Bedroom Apartment (4 Adults)

  • Sleeps 4

Studio 2 Pax

  • Sleeps 2

Studio Superior (2Ad)

  • Sleeps 2

Studio 1 Pax

  • Sleeps 1

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About the area

Map
Santa Maria, Sal

What's nearby

  • Santa Maria Town Square - 5 min drive - 3.8 km
  • Santa Maria Beach - 6 min drive - 3.9 km
  • Santa Maria Pier - 6 min drive - 3.9 km
  • Kite Beach - 9 min drive - 4.9 km
  • Shark Bay Beach - 24 min drive - 4.2 km

Getting around

  • Sal Island (SID-Amilcar Cabral Intl.) - 14 min drive
  • Free airport shuttle
  • Free beach shuttle

Restaurants

  • ‪Restaurant Cabo Verde Riu Funana - ‬5 min drive
  • ‪Restaurante Espargos - ‬5 min drive
  • ‪Melia Dunas Spices Restaurant - ‬18 min walk
  • ‪The Dubliners - ‬4 min drive
  • ‪Bikini Beach Bar - ‬3 min drive

About this property

Agua Hotels Sal Vila Verde Resort

When visiting Sal, Agua Hotels Sal Vila Verde Resort is a great choice to consider. After splashing around at the 2 outdoor pools, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A free airport shuttle and a beach bar are offered, and apartments have conveniences such as kitchenettes and washers/dryers. Fellow travellers say good things about the overall property condition.

Languages

English, French, German, Portuguese, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Near the beach
  • Free beach shuttle
  • Free beach club nearby
  • Beach towels
  • Beach sunloungers
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools
  • Sunloungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transport

  • Free secured, uncovered self-parking on site
  • Free 24-hour return airport shuttle
  • Free beach shuttle

Family friendly

  • Free cot/infant bed
  • Children's pool
  • Playground

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Toaster
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 10.5 for adults and EUR 5.25 for children
  • 2 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Towels provided
  • Hairdryer
  • Free toiletries

Entertainment

  • 32-inch flat-screen TV with satellite service
  • Pool or billiards table

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Washer/dryer
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 150
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 100
  • Soundproofing
  • Step-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Designated smoking areas

Services and conveniences

  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • 24-hour front desk
  • ATM/banking services

Location highlights

  • Near the boardwalk
  • Near the airport
  • Near a hospital

Things to do

  • 2 outdoor tennis courts
  • Tennis on site
  • Windsurfing nearby
  • Surfing/body boarding nearby
  • Snorkelling nearby
  • Bike rentals nearby
  • Surfing lessons nearby
  • Scuba diving nearby
  • Jet skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 140 rooms
  • 3 floors
  • 3 buildings

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.49 per person, per night. This tax does not apply to children under 17 years of age.
  • Resort fee: EUR 2.5 per person, per night
  • Resort fee inclusions:
    • In-room safe

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10.5 for adults and EUR 5.25 for children

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Aguahotels Sal Vila Verde Resort
Aguahotels Vila Verde Resort
Aguahotels Sal Vila Verde
Aguahotels Vila Verde
Agua Hotels Sal Vila Verde Sal
Aguahotels Sal Vila Verde Resort
Agua Hotels Sal Vila Verde Resort Sal
Agua Hotels Sal Vila Verde Resort Aparthotel
Agua Hotels Sal Vila Verde Resort Aparthotel Sal

Frequently asked questions

Does Agua Hotels Sal Vila Verde Resort offer free cancellation for a full refund?
Yes, Agua Hotels Sal Vila Verde Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Agua Hotels Sal Vila Verde Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Agua Hotels Sal Vila Verde Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Agua Hotels Sal Vila Verde Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Agua Hotels Sal Vila Verde Resort?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Agua Hotels Sal Vila Verde Resort?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Agua Hotels Sal Vila Verde Resort and nearby?
Practise your swing on the tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the aparthotel's other amenities, which include a garden.
Are there restaurants at or near Agua Hotels Sal Vila Verde Resort?
Yes, there are 2 on-site restaurants.
Does Agua Hotels Sal Vila Verde Resort have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, an oven and a fridge.
Does Agua Hotels Sal Vila Verde Resort have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Agua Hotels Sal Vila Verde Resort like?
Agua Hotels Sal Vila Verde Resort is located a short 15-minute walk from Ponta Preta.

Agua Hotels Sal Vila Verde Resort Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Raquel, 1-night trip
Verified Expedia guest review

4/10 Fair

Uduak, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The apartment was huge and really well furnished and a full kitchen. Pool was lovely and easy. walk to the beach and Santa Maria. I wanted a really quiet holiday and that’s what I got :) The resort is lovely and it’s such a shame that there’s not more people there-but to my favour
jessica mary, 7-night trip
Verified Expedia guest review

6/10 Good

Lovely staff let down by lack of investment
Lovely staff, hotel needs refurbishment, wifi only in reception & at pool. Breakfast really basic. Very odd development/area - not sure if its because i came in the off season, but it feels a bit post-apocalyptic!
stefanie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was extremely nice and very helpful. I was able to rent a scooter onsite. There are many pools to enjoy and the beach and downtown area are very close by
charkarmaly, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Tian, 3-night trip
Verified Hotels.com guest review

8/10 Very good

good pleace to stay enjoy you free time,low gastronomic and cultura cv; opening to growing
Lino, 3-night romance trip
Verified Travelocity guest review

8/10 Very good

Comfortable and affordable stay
The place is clean and staff are friendly! Very spacious 2 bed accommodation! This is a place for no fuss people whose expectations are proportionate to what they pay! Only had breakfast with our stay but the offer is very reduced, had to order pretty much the same thing every day. Even we had self catering facilities, Cape Verde is a place for eating out, very cheap all around compared to Europe!
Sorin, 11-night family trip
Verified Hotels.com guest review

8/10 Very good

Washing machiene was a plus
Chloe, 7-night family trip
Verified Expedia guest review

8/10 Very good

John, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Best deal value for money in Santa Maria
Great value for money
Eric, 7-night trip with friends
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

8/10 Very good

Lovely apartment
Very good, but as a northern European a kettle would have come in handy, otherwise great
Michael, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Ebookers guest review

10/10 Exceptional

Excellent service and rooms in good conditions as seen on the net before booking on hotels.com
6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

16-night trip
Verified Orbitz guest review

8/10 Very good

The apartments size and silent, no noisy at all Very quiet space and perfect for rest
11-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location. Close to the city, yet quiet.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

14-night trip
Verified Expedia guest review

10/10 Exceptional

Apartment was a very good size. Good location. Enjoyed my stay
Chloe, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Problems from as soon as we arrived
Arrived first of all to be told that we didn't have a booking and they couldn't find anything. Eventually found it after having to walk into their back office to see what was happening (as it's a bit worrying when they leave with your phone and passports for 15 mins with no explanation). Room was basic but was decent for the price paid. The food at the resort is terrible, from live bugs found in the breakfast cereal, advertised menus for the €15 dinner deal for which much of what was advertised was not available including the main dishes. When questioning the staff they just said they didn't have it. A lot of cold food that was meant to be hot which was worrying. The staff seemed to not know what they were doing and were very puzzled by such simple tasks. Was meant to be pass on a message for our pickup transfer. Which to be fair would have been useless as that was wrong but that's another issue. The room was cleaned daily however the floor was often left wet with dirty water, the door and shutters to the ground floor balcony that were always closed on exit were left open and unlocked when we returned each day. This was my first and will be my first and last visit to Cape Verde.
Sam, 7-night trip
Verified Expedia guest review

6/10 Good

Excellent Hotel With Drawbacks
Great hotel complex with hardworking cleaning/catering staff. Rooms (they are suites) are excellent with every cooking and washing facility available.The admin are a nightmare though. No water in our block at all for entire day (06.00-20.00), but no apologies/explanations or even concern that no one could wash or use toilets. It was impossible to get lunch one day because neither of the cafes had been provided with most of their food. On checking out there was an attempt to charge me 6 Euros for a call which clearly cost 50 Cents. No apology, just a surly manager saying "mistake" Wi-Fi hardly worked at all because "sometimes it doesn't work". The TV gradually lost all the English channels within a few days, but no one fixed it. The bus into town was frequently full so a lot of people would have to wait - wouldn't it be better to have a hourly service? Could easily be really good but someone needs to give the more senior members of staff a kick up the rrrrrr..
Lola, 7-night trip
Verified Ebookers guest review