Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Kigali, Rwanda
1 room, 2 adults

Urban by CityBlue, Kigali, Rwanda

4-star4 stars
KN 51 St, Kigali, 5230, Rwanda

4-star hotel with restaurant, near Kigali Convention Centre
  • Free English breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Rwanda may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The staff is second to none. Very, very accommodating -- all first rate. I won't stay…May 20, 2020
  • The initial booked room was terrible especially the toilet. The TV was not showing…Feb. 27, 2020

Urban by CityBlue, Kigali, Rwanda

from A$123
  • Twin Room
  • Signature Suite
  • Deluxe Room

What’s around Urban by CityBlue, Kigali, Rwanda

Landmarks

  • Union Trade Center - 14 min walk
  • Club Rafiki - 44 min walk
  • Kigali Convention Centre - 2.8 mi / 4.6 km
  • Kigali Genocide Memorial Centre - 2.4 mi / 3.9 km
  • Ryi'nyamirambo Market - 2.7 mi / 4.3 km
  • Kigali Heights - 2.9 mi / 4.7 km
  • Inema Art Center - 3 mi / 4.8 km
  • Ivuka Arts Kigali - 3.1 mi / 5.1 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 19 min drive

At a glance

Key facts

Hotel size

  • This hotel has 17 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:30 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Rwanda may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Working away
  • Business centre
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Furnished balcony
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Bistro - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Sky Lounge - This cocktail bar serves light fare only. Open daily.

Urban by CityBlue, Kigali, Rwanda’s small print

Also known as

  • Urban CityBlue Hotel Kigali
  • Urban CityBlue Hotel
  • Urban CityBlue Kigali
  • Urban CityBlue
  • Urban CityBlue Rwanda Hotel
  • Urban by CityBlue, Kigali, Rwanda Hotel
  • Urban by CityBlue, Kigali, Rwanda Kigali
  • Urban by CityBlue, Kigali, Rwanda Hotel Kigali

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Urban by CityBlue, Kigali, Rwanda

  • Does Urban by CityBlue, Kigali, Rwanda offer free cancellation for a full refund?
    Yes, Urban by CityBlue, Kigali, Rwanda does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Urban by CityBlue, Kigali, Rwanda?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Urban by CityBlue, Kigali, Rwanda?
    Yes, there's free self parking.
  • Are pets allowed at Urban by CityBlue, Kigali, Rwanda?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Urban by CityBlue, Kigali, Rwanda?
    You can check in from 2:00 PM - 11:30 PM. Check-out time is 10 AM. Contactless check-in is available.
  • Are there restaurants at or near Urban by CityBlue, Kigali, Rwanda?
    Yes, The Bistro offers international cuisine. Nearby restaurants include Khana Khazana (7-min walk), Heaven (9-min walk), and Baso Patissier (11-min walk).

Recent reviews

Very good 8.4 From 42 reviews

Very good 8.0
Checked in easily and quickly at 1 AM after late arrival at airport. Airport taxis are easy and charge between 10.000 and 15.000 framcs for trips into Kigali - I paid 15.000 at that time of night and was at the hotel 10 minutes later. Free breakfast is good with made to order omelets and great cappuccino and fresh juices with views over the city from 3rd floor terrace restaurant. Garden rooms are the cheaper rooms and are good value and spacious. Lots of hot water and good Wifi. Definitely cheaper if you are solo to book 1 person since the pruce goes up with 2 people or more. Note next door Zebra guesthouse has same price for 2 people so is a better option for couples. Location is good and you can walk to many places in an hour or less. Taxis also readily available. Recommended.
David, us1 night trip
Very good 8.0
The room was big Enough and bed was confortable
Mussa, us2 night romance trip
Fair 4.0
Very Old and Mold. Very Basic Standard Only small soap
AK, us1 night business trip
Exceptional 10.0
Well worth looking at
Ahead of expectations, good food, very friendly service and within walking distance of centre.
ANDREW, gb2 night trip
Exceptional 10.0
Great Proprety, staff was very caring and accommodating. Would stay there in a heart beat
Eddie19, us4 night romance trip
Poor 2.0
The Check In experience was always a propblem because the hotel puts the least trained staff on their night shift. This is the 3rd and final time. I will never stay in or recommend the hotel to anyone else. In fact we checked out early and moved to the MARRIOTT
us2 night trip with friends
Very good 8.0
Good as always
Ravi Bipinchandra, us4 night business trip
Fair 4.0
Sad place
No shampoo or amenities. Dark and dingy. Front desk was supposed to send someone 3 different times and no one showed up. Sad place.
Daniel, us2 night business trip
Poor 2.0
Run down
We were placed in an older building adjacent to the newer, nicer hotel. It was the “garden room” and was very old and run down.
Michelle, us1 night trip
Exceptional 10.0
This was my third stay at this property, it is like my home away from home. Big room, Awesome shower, friendly staff. The rooftop restaurant has not only great views but really good meals as well.
us2 night business trip

Urban by CityBlue, Kigali, Rwanda