In the heart of Hamburg, 25hours Hotel Altes Hafenamt offers a tranquil retreat with a Mediterranean twist. Unwind in the sauna or stroll through the garden, then savor NENI's on-site restaurant for breakfast and dinner. With an outdoor entertainment area and bar to keep you engaged, free WiFi to stay connected.
International Maritime Museum - 2 min walk - 0.2 km
Hamburg Dungeon - 10 min walk - 0.9 km
Miniatur Wunderland - 10 min walk - 0.9 km
Hamburg Cruise Center - 11 min walk - 1.0 km
Elbe Philharmonic Hall - 17 min walk - 1.4 km
Getting around
Hamburg Airport (HAM) - 40 min drive
HafenCity Universität Hamburg Station - 7 min walk
Hamburg Central Station - 20 min walk
Hamburg (ZMB-Hamburg Central Train Station) - 20 min walk
Überseequartier Station - 4 min walk
Messberg U-Bahn - 9 min walk
HafenCity Universität Station - 9 min walk
Restaurants
Fleetschlösschen - 4 min walk
Wildes Fräulein - 2 min walk
Andronaco HafenContor - 3 min walk
Yokohama Coffee Bar - 7 min walk
Campus Suite - 6 min walk
About this property
25hours Hotel Altes Hafenamt
When you stay at 25hours Hotel Altes Hafenamt, you'll be within a 15-minute walk of Miniatur Wunderland and Hamburg Cruise Center. Guests can enjoy Mediterranean cuisine at NENI, which serves breakfast, lunch and dinner, and the sauna makes for a relaxing end to the day. Other highlights include a bar/lounge, a terrace and a garden. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Überseequartier Station is 4 minutes and Messberg U-Bahn is 9 minutes.
Languages
English, German
At a glance
Hotel size
49 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 28 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends
Restaurant
Bar/lounge
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Hiking/biking trails nearby
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike hire
Facilities
Safe-deposit box at front desk
Garden
Terrace
Sauna
At least 80% of food locally sourced
Vegetarian dining options
Double-glazed windows
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor entertainment area
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Guidebooks/recommendations
Local maps
Special features
Dining
NENI – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Boilerman Bar – This cocktail bar only serves light fare. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 26 for adults and EUR 13 for children
Children & extra beds
Rollaway beds are available for EUR 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per night
Parking
Self-parking costs EUR 28 per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
25hours Hotel Altes Hafenamt Hamburg
25hours Altes Hafenamt Hamburg
25hours Altes Hafenamt
25hours Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel
25hours Hotel Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel Hamburg
Frequently asked questions
Does 25hours Hotel Altes Hafenamt offer free cancellation for a full refund?
Yes, 25hours Hotel Altes Hafenamt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at 25hours Hotel Altes Hafenamt?
Yes, dogs are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at 25hours Hotel Altes Hafenamt?
Yes. Self-parking costs EUR 28 per day.
What are the check-in and check-out times at 25hours Hotel Altes Hafenamt?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at 25hours Hotel Altes Hafenamt?
No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.
What is there to do at 25hours Hotel Altes Hafenamt and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities such as a sauna and a garden.
Are there restaurants at or near 25hours Hotel Altes Hafenamt?
Yes, NENI offers Mediterranean cuisine.
What's the area around 25hours Hotel Altes Hafenamt like?
25hours Hotel Altes Hafenamt is in Hamburg City Center, a short 4-minute walk from Überseequartier Station and 10 minutes' walk from Miniatur Wunderland.
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25hours Hotel Altes Hafenamt Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Oct 2024
We absolutely loved our first stay in a 25hours hotel. The staff and location and accommodations were all well above our expectations, and we look forward to staying again!
STACEY
10/10 Exceptional
8 Dec 2024
Top
Hagen
Hagen, 2-night trip
10/10 Exceptional
21 Sept 2023
Very pleasant stay in Hamburg
We were only there for one night, wish it was more! The hotel is clean and the staff was very helpful and friendly! Helped us book a night cruise and called a taxi for us in the morning. Great location for us as we wanted the night cruise and had booked a time for Miniature Wonderland in the morning.
Rick
Rick, 1-night trip
10/10 Exceptional
26 Mar 2023
We could not have been happier, my sporty son was chuffed to gain access to the adjacent gym and I enjoyed the Schmökerstube and Bar!
Antje
Antje, 1-night trip
10/10 Exceptional
12 Dec 2022
Incredible hotel!!!
Hotel was a great find! Have stayed at many properties throughout Hamburg over the years and this one was by far...The best! Spotless clean, great staff and the attention to detail was second to none. Boiler Room bar and Neni restaurant are not to be missed while staying there. Haffen City is growing up nicely and downtown is a leisurely 10 minute walk. Highly recommended!!
Verified traveller
2-night trip
6/10 Good
2 Jan 2023
Holding amount on credit card was ridiculously to high especially when we had paid!
Lack of sun charging facilities and tv not working properly.
James
James, 5-night trip
4/10 Fair
15 Sept 2023
Not worth this amount money
I had some bad experiences during my stay at this hotel:
The Wi-Fi signal was very poor in my room. I notified the desk and they promised to check but nothing has changed afterwards.
The safe in the room was not working. The desk said they knew the problem but didn't offer any alternative solution to me. I had to carry all my valuable things with me all the time.
There was a cooking oil smell in my room on the 2nd floor because of the restaurant on the basement floor.
The breakfast was okay.
Verified traveller
2-night trip
4/10 Fair
15 Nov 2023
How not to treat a guest
I chose the hotel based on a recommendation from a friend. The room was large and modern, but as I turned on the shower, I had phone call and suddenly I see water flowing out from the bathroom and into the bedroom where my clothes for a business function was layed out. Things like this can happen but it was a very unfavorable situation as I was in a rush. I just had to put back on the clothes I was travelling in and leave for the function. As I left for the evening I told the receptionist that I expect that my belongings are moved to another room l which would be ready for me upon my return. The receptionist confirmed and apologized. When I returned that night the room had not been changed, but the housekeeping had sort of dried up the carpet to the best of their ability. On checking out the next morning i was quite frustrated and said I would expect not to pay (fully) for the night, as the hotel’s plumbing issues impacted my night negatively, and the hotel did not even bother to change my room even though having agreed to it on the spot.
I did not pay as I left, but after a couple of hours i received an e-mail from the hotel saying they charged my card in full and they have no recollection that they promised to change my room, nor could they find any evidence of any flooding. Being mistreated and indirectly accused of lying, this will be the last stay at 25hrs.
Jon
Jon, 1-night trip
10/10 Exceptional
18 Mar 2025
Supernajs hotell
Supermysigt hotell i mysigt 1800 tals hus. Gillar man gamla tegelhus så är detta rätt plats. Nära till allt känns det som.
Verified traveller
1-night trip
10/10 Exceptional
24 Feb 2025
Pierre-Louis
Pierre-Louis, 1-night trip
10/10 Exceptional
20 Feb 2025
Rigtig godt
Virkelig et godt ophold. Hotellet har en masse små sjove detaljer og har et meget imødekommende og serviceminded personale
Morten
Morten, 1-night trip
10/10 Exceptional
15 Feb 2025
Gordon
Gordon, 1-night trip
10/10 Exceptional
14 Feb 2025
Das Zimmer war toll und der Aufenthalt begeisternd zu Fuß zur Elbphilharmonie am Abend, das Frühstück sehr lecker.
Wir kommen wieder
Sibylle
Sibylle, 2-night trip
8/10 Very good
8 Feb 2025
Barbara
Barbara, 1-night trip
10/10 Exceptional
21 Jan 2025
Frank
Frank, 1-night trip
10/10 Exceptional
7 Jan 2025
Pia Maria
Pia Maria, 6-night trip
10/10 Exceptional
6 Jan 2025
One of a kind
jullie
jullie, 4-night trip
8/10 Very good
1 Jan 2025
Per
Per, 1-night trip
10/10 Exceptional
26 Dec 2024
Michael
Michael, 1-night trip
10/10 Exceptional
25 Dec 2024
Väldig fint, opretentiöst hotell i HafenCity med bra läge. Utmärkt frukost.
Verified traveller
2-night trip
10/10 Exceptional
13 Dec 2024
Reinhard
Reinhard, 1-night trip
10/10 Exceptional
1 Dec 2024
Leonie
Leonie, 2-night trip
10/10 Exceptional
1 Dec 2024
Excellent séjour avec ma fille
Capucine
Capucine, 1-night trip
10/10 Exceptional
20 Nov 2024
Patrick
Patrick, 3-night trip
6/10 Good
18 Nov 2024
Coole Location mit zu coolen MA
Die Lage ist mehr als passend innerhalb der Hafencity, um auch den Rest der Stadt zu erleben.
Ob man jetzt am Empfang geduzt werden muss, bleibt ja jedem selbst überlassen, das zu erwidern oder zu ändern, aber wenn eine Belastung auf der Kreditkarte fehlerhaft ist, möchte ich doch etwas Empathie erhalten und eine Lösung finden!
Es sind nicht immer die Anderen (in diesem Fall der Vermittler, das Buchungsportal oder der Kollege:().
Beim Frühstück sind wir hingegen von sehr sympathischen Servicekräften begleitet worden.
Die Einrichtung entspricht dem avisierten Industriedesign und versprüht mit vielen Kleinigkeiten (Emaillebecher, Wärmflasche und Schlafschaf) echten Charme.