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Cristal Hotel Abu Dhabi

Photo gallery for Cristal Hotel Abu Dhabi

International cuisine
Premium bedding, minibar, in-room safe, desk
International cuisine

Overview of Cristal Hotel Abu Dhabi

VIP Access

Cristal Hotel Abu Dhabi

4.0 star property
4-star hotel in Abu Dhabi City Center with spa and indoor pool
9.0 out of 10 Superb
9.0/10 Superb

468 verified guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Internet access
  • Free WiFi
The price is AU$114
Price available on 5/6/2023
Zayed The First Street, Adjacent Madinat Zayed Shopping Center, Abu Dhabi, Abu Dhabi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Abu Dhabi City Center
  • Abu Dhabi Corniche - 3 min drive
  • Corniche Beach - 6 min drive
  • Abu Dhabi Mall - 3 min drive
  • Etihad Towers - 7 min drive
  • Louvre Abu Dhabi - 9 min drive
  • Abu Dhabi National Exhibition Centre - 10 min drive
  • Sheikh Zayed Grand Mosque - 12 min drive

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 32 min drive
  • Airport shuttle (surcharge)


  • Ritaj Hydrabadi Resturant - 10 min walk
  • Hooked - 6 min walk
  • Vansha Ghar - 8 min walk
  • Caravan Restaurant - 2 min walk
  • Oasis Chinese Restaurant - 5 min walk

About this property

Cristal Hotel Abu Dhabi

Cristal Hotel Abu Dhabi offers an airport shuttle (available 24 hours) for AED 150.00 per vehicle one way. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body wraps or facials. Other features of this upmarket hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say good things about the helpful staff and shopping.


Arabic, English, Filipino, French, German, Hindi, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 192 rooms
  • Arranged over 19 floors


  • Check-in time from 2 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms


  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • Pool table
  • Access to nearby indoor pool
  • Bike rentals nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features


Cristal SPA has 3 treatment rooms. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy. The spa is open daily.


Viewz Lounge & Grill – This bar specialises in international cuisine and only serves light fare. Happy hour is offered.
Viewz Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Blendz Lobby Cafe – This coffee shop specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AED 200 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately AED 55 per person
  • Airport shuttle service is offered for an extra charge of AED 150.00 per vehicle (one way)
  • Early check-in can be arranged for an extra charge of AED 150 (subject to availability)

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per night

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
Please note that the only acceptable forms of ID at this property are an original passport with visa page or entry stamp page, or a resident ID card (Emirates ID). Driving licenses are not accepted as valid ID.

Also known as

Abu Dhabi Cristal
Abu Dhabi Cristal Hotel
Abu Dhabi Hotel Cristal
Cristal Abu Dhabi
Cristal Abu Dhabi Hotel
Cristal Hotel
Cristal Hotel Abu Dhabi
Hotel Cristal Abu Dhabi
Cristal Hotel Abu Dhabi Hotel
Cristal Hotel Abu Dhabi Abu Dhabi
Cristal Hotel Abu Dhabi Hotel Abu Dhabi

Frequently asked questions

Does Cristal Hotel Abu Dhabi offer free cancellation for a full refund?
Yes, Cristal Hotel Abu Dhabi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Cristal Hotel Abu Dhabi?
As of 2 June 2023, prices found for a 1-night stay for 2 adults at Cristal Hotel Abu Dhabi on 5 June 2023 start from AU$114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Cristal Hotel Abu Dhabi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Cristal Hotel Abu Dhabi?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Cristal Hotel Abu Dhabi?
Sorry, pets aren't allowed.
Is parking offered on site at Cristal Hotel Abu Dhabi?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Cristal Hotel Abu Dhabi?
Yes, an airport shuttle is available. The charge is AED 150.00 per vehicle one way.
What are the check-in and check-out times at Cristal Hotel Abu Dhabi?
You can check in from 2 PM - midnight. There's a charge of AED 150 for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.
What is there to do at Cristal Hotel Abu Dhabi and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Cristal Hotel Abu Dhabi also has a sauna and a steam room, as well as access to a nearby indoor pool.
Are there restaurants at or near Cristal Hotel Abu Dhabi?
Yes, Viewz Lounge & Grill offers international cuisine.
What's the area around Cristal Hotel Abu Dhabi like?
Cristal Hotel Abu Dhabi is in Abu Dhabi City Center, a short 2-minute walk from Madinat Zayed Shopping Center and 14 minutes' walk from World Trade Center Mall. The local area is considered walkable, as well as being good for public transport.







Staff & service




Property conditions & facilities




10/10 Exceptional

1-night trip
Verified guest review

8/10 Very good

A Gem in Downtown Abu Dhabi
Great hotel that is fairly central to most attractions in Abu Dhabi. The Cristal is a boutique hotel that offers relatively spacious rooms with modern amenities. Wifi was generally good, but upload speeds were a bit disappointing - I understand that upload speeds and internet access in general can be challenging in the UAE. Apart from that, the hotel was very good and provided great value for the price paid. Would recommend to others.
1-night trip with friends
Verified guest review

10/10 Exceptional

Tomer, 2-night trip
Verified guest review

10/10 Exceptional

Pleasant stay!
Very good location, just behind the Mall. Easy to get to from/to aiport by bus, also loads of buses to move around, as bus stops are 3 minutes away from the hotel. Reception amazing; Annalyn thank you for being very accommodating; truly a superstar employee! Very clean hotel, nice facilities. I would stay there again.
E., 1-night trip
Verified guest review

10/10 Exceptional

Location in the city was perfect. We could walk to shops and cafes. My room was really nice with the seating area separate to the bedroom. Beds especially the pillows we’re comfortable. Room service and housekeeping attending our call very quickly. Will be staying there again in the near future.
Baljeet, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nigel, 1-night trip
Verified guest review

8/10 Very good

The property was nice and clean, the room was spacious and had a good view around the city of Abu Dhabi. The service was slow we had to call several times for iron and iron board and extra towels.
Verified Expedia guest review

10/10 Exceptional

Staff were very welcoming at check-in/out. Polite and courteous. Arrived very late due to flight delay but the short stay was comfortable.
Verified Expedia guest review

10/10 Exceptional

denny indrawan, 2-night trip
Verified Expedia guest review

2/10 Poor

Nelson Alvaro, 3-night trip
Verified Expedia guest review