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Hotel & Spa Alfândega da Fé

4.0 star property
Mountain hotel in Alfandega da Fe with 2 restaurants and spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel & Spa Alfândega da Fé

Terrace/patio
View from property
Indoor pool, open 9 AM to 9 PM, pool loungers
Mountain view
Indoor pool, open 9 AM to 9 PM, pool loungers

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Free breakfast
  • Pool
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • 2 coffee shops/cafes
  • Business centre
For families
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is AU$105
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Balcony
Air conditioning
LCD TV
Designer toiletries
Hairdryer
Bidet
Private bathroom
Minibar
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Cots/infant beds, free WiFi, bed sheets

Standard Twin Room

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Hairdryer
Bidet
Minibar
Cable channels
  • 30 sq m
  • Sleeps 3
  • 1 Single Bed

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About the area

Map
Alto Da Serra De Bornes, Estrada Nacional 315, Apartado 23, Alfandega da Fe, 5350-909

What's nearby

  • Macedo de Cavaleiros Hospital - 18 min drive - 18.3 km
  • Macedo de Cavaleiros Municipal Market - 19 min drive - 18.7 km
  • Vila Flor Cultural Center - 27 min drive - 30.5 km
  • Albufeira do Azibo - 29 min drive - 22.2 km
  • Duoro River - 68 min drive - 55.3 km

Getting around

  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 122 min drive

Restaurants

  • ‪Restaurante O Bairral - ‬15 min drive
  • ‪Alfândega Lounge Bar - ‬15 min drive
  • ‪Pastelaria Pérola Doce - ‬15 min drive
  • ‪São Sebastião - ‬15 min drive
  • ‪Bar dos Bombeiros - ‬14 min drive

About this property

Hotel & Spa Alfândega da Fé

Take in the views from the rooftop terrace when you stay at Hotel & Spa Alfândega da Fé. Guests can visit the spa to be pampered with massages, facials or body treatments, and Nordeste, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 3 bars/lounges, an indoor pool and a fitness centre.

Languages

English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 23 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–11 AM
  • 2 restaurants
  • 3 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Tennis
  • Hiking/biking trails
  • Canoeing
  • Pool table

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 30-cm LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Dining

Nordeste – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Verandas do Nordeste – This restaurant specialises in local cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.
Estalagem – On-site cocktail bar. Open daily.
Sabor – On-site bar. Open daily.
Cerejao Caipi – On-site bar. Open daily.

Fees & policies

Children & extra beds

  • Cots/infant beds are available for EUR 17.5 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM

Policies

This property accepts credit cards and cash.

Also known as

Hotel Alfândega da Fé Alfandega da Fe
Hotel Alfândega da Fé
Alfândega da Fé
& Spa Alfandega Da Fe
Hotel & Spa Alfândega da Fé Hotel
Hotel & Spa Alfândega da Fé Alfandega da Fe
Hotel & Spa Alfândega da Fé Hotel Alfandega da Fe

Frequently asked questions

Does Hotel & Spa Alfândega da Fé offer free cancellation for a full refund?
Yes, Hotel & Spa Alfândega da Fé does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel & Spa Alfândega da Fé?
Yes, there's an indoor pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Hotel & Spa Alfândega da Fé?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel & Spa Alfândega da Fé?
Sorry, there's no on-site parking at Hotel & Spa Alfândega da Fé.
What are the check-in and check-out times at Hotel & Spa Alfândega da Fé?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Hotel & Spa Alfândega da Fé and nearby?
Have fun with on-site activities such as rowing and hiking, and practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel & Spa Alfândega da Fé also has 3 bars, an indoor pool and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Hotel & Spa Alfândega da Fé?
Yes, there are 2 on-site restaurants, featuring al fresco dining and international cuisine.
Does Hotel & Spa Alfândega da Fé have any outdoor private spaces?
Yes, every room features a balcony.

Hotel & Spa Alfândega da Fé Reviews

Reviews

8.2

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

tomas, 3-night trip
Verified Hotels.com guest review

6/10 Good

The hotel facilities seem quite nice, just lack of service staff. However the room we were assigned on the 1st floor does not have Wifi. The young fellow was kind enough to change us to a room on the 3rd floor, which was ok for us although it lacks certain amenities. The worst thing happened was upon the check out. We made the reservation on Orbitz and prepaid the total amount on June 9th (~a month prior). When we check out, the reception lady asks us to pay again. We showed her Orbitz confirmation email and our credit card statement showing the charge but she insists that room was not paid. She doesn’t speak or understand any English and didn’t understand email in English either. Unfortunately no any other staff was around to help. We wasted at least half an hour and were behind our schedule. We travel 4 months each year and this is the first time that we encountered such a nightmare. Either Orbitz messed up or the hotel’s system did. Anyway, I hope this will never happen again!
Yigao, 1-night trip
Verified Orbitz guest review

4/10 Fair

Tânia, 3-night trip
Verified Hotels.com guest review

6/10 Good

I liked the general view, the sightseeing, the spa I think the hotel needs some renewals, some things need to be cared like wood steps, carpets, etc etc It´s a 4 star hotel almost 3 stars
2-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

4/10 Fair

2-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

6/10 Good

It time for renewal!
Our room curtain was torn out showing absolute sloppiness, the wardrobe smells mold and the glass protecting the shower let all the shower water out risking trespassing the toilette door. We dined there the food was normal but on the table cloth there was an insect calmly walking. Under the table cloth it was very dirty. The spa was dirty and with sloppy air. The free hot tub was filled with dirty water with a sign saying "In maintenance". We've been there for three days and no one approached it. The reception either in check in as in check out very unprofessional and not very kind. The only thing good about the hotel is the surrounding landscape. If the owners don't take care of this hotel very quickly it will become a place to forget.
Maria, 2-night trip
Verified Expedia guest review

2/10 Poor

Worst value for money ever
Awful experience. Starting from the room, it’s clear that the maintenence doesn’t exist and the hotel overall maintenance stopped in time somewhere around 2008. The room was not clean, with insects, only one glass for two people (hotel policy according to the receptionist). The only upsides were the view and the bed. Early in the morning the shower water was dark brown, absolutely unacceptable for a 4-star. Also, the breakfast is not 4-star level, very basic with rude support by the staff. The outside pool is a illusion. The outside jacuzzis are paid for (10 euros per person per 30min). In general, not worthy of the price at all and I can say that I’ve stayed in lower star hotels and even hostels with better conditions.
Joao, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel. The place is beautifull. And has great conditions for the guests.
1-night trip
Verified Expedia guest review

4/10 Fair

It was a dissapontment. The spa is in very bad shape. The Outdoor pool is actualy not a pool, unfortunately because it could have saved the stay. The room balcony was not very clean. The gym is terríble. Breakfast very poor and there were Flora on the food. And overal the hotel needs a renewal.
1-night trip
Verified Expedia guest review

6/10 Good

Vey nice hotel but bad management
The hotel is located in an amazing place and it is very nice. But it is missing a lot of details. All the towels, robes and blinds are in very poor condition. Missing amenities in the bathroom, water on the floor because of poor management. With all these problems and more little details, I still think this hotel deserves a visit
Nuno, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

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1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel with magnificent mountain views
peaceful, restful stay, excellent food at reasonable prices.
Alcino, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel
The hotel was very clean and the staff very helpful. The food was amazing flavorful and just the right portions. I had a really good massage there with hot rocks. They even gave me tea and cookies after the massage! I felt so pampered. The hotel is situated on top of a mountain and it was so beautiful to look at the stars while laying in bed, eating dinner or even in the pool. We also we're able to book the jacuzzi and watch the sunset. It was very romantic. The only thing that wasn't that great was the refrigerator in the room- it was on but didn't keep the food cool.
Verified Expedia guest review

10/10 Exceptional

Amazing staff!! Always trying to make everyone feel welcome,and confortable! Great breakfast, with enouph offer for different diets.
Verified Hotels.com guest review

6/10 Good

Amazing View
This hotel has so much potential. Sadly there is a lot to be desired too. The view is stunning but is that enough? The rooms are good, if a little old. Beds really comfortable too. But lost revenue in an empty mini-bar! The staff are really friendly but appear totally untrained in all aspects of hotel duties, so are completely out of their depth. The restaurant has the same lovely view but needs a chef and staff who can cope with more than 4 tables. The bar (when open) needs to serve beer in beer glasses, porto-tonic in something bigger than the 125ml wine glass they used with us, and some ice would have been nice. The Staff need to be given some level of training. Overall a beautiful building but with only 23 rooms and genuinely hopeless business acumen, I struggle to see how this place will survive much longer.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Peaceful nature get-away!
Lovely hotel with amazing mountain views in what seems to be the middle of nowhere. Perfect for nature lovers as there is a hiking trail that runs next to the property. Remote location may not be suitable for all but was just what we were looking for.
Verified Hotels.com guest review

10/10 Exceptional

Filipe, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Entorno fabuloso
Fatima, 1-night trip
Verified Expedia guest review

10/10 Exceptional

JONATHAN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vue fantastique, cadre extraordinaire.
Yves, 1-night trip
Verified Hotels.com guest review