Bandaranaike Memorial International Conference Hall - 11 min drive - 9.4 km
Colombo City Centre - 12 min drive - 10.3 km
Galle Face Green - 12 min drive - 10.3 km
Getting around
Colombo (CMB-Bandaranaike Intl.) - 68 min drive
Wellawatta Railway Station - 13 min drive
Bambalapitiya Railway Station - 17 min drive
Colombo Fort Station - 34 min drive
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Train station pickup (surcharge)
Restaurants
Saas Hotel - 6 min walk
Mount Lavinia - Terrace Restaurant - 9 min walk
Old Thomians Swimming Club - 5 min walk
Burger King - 12 min walk
Harpo's Pizza & Pasta - 11 min walk
About this property
Palms, Mount Lavinia
When visiting Mount Lavinia, Palms, Mount Lavinia is a great choice to consider. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a children's pool, a snack bar/deli and a terrace.
Languages
Chinese (Mandarin), English, Indonesian
At a glance
Hotel size
43 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
What to do
On the beach
Working away
Business centre
Meeting room
Conference centre
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
40-inch TV
Premium satellite channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
All Day Dining – On-site restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
New Year's Eve (31 December) gala dinner per adult: USD 30.00
New Year's Eve (31 December) gala dinner per child: USD 30.00
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 08 to 08 for adults and USD 04 to 08 for children
Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one way)
Train station pick-up and train station drop-off services are offered for an extra charge
Early check-in can be arranged for an extra charge of USD 35 (subject to availability)
Late checkout can be arranged for an extra charge of USD 35 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Also known as
Palm Beach Hotel Mount Lavinia
Palm Beach Mount Lavinia
Palms Mount Lavinia Hotel
Palms Mount Lavinia
Palms, Mount Lavinia Hotel
Palms, Mount Lavinia Mount Lavinia
Palms, Mount Lavinia Hotel Mount Lavinia
Frequently asked questions
Does Palms, Mount Lavinia offer free cancellation for a full refund?
Yes, Palms, Mount Lavinia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palms, Mount Lavinia?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Palms, Mount Lavinia?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Palms, Mount Lavinia?
Yes, there's free self parking.
Is an airport shuttle service offered by Palms, Mount Lavinia?
Yes, an airport shuttle is available. The charge is USD 45 per vehicle one way.
What are the check-in and check-out times at Palms, Mount Lavinia?
Check-in start time: 2 PM; check-in end time: 11:30 PM. There's a charge of USD 35 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 35 (subject to availability).
Is there an on-site casino at Palms, Mount Lavinia?
No, this hotel doesn't have a casino, but Bellagio Casino (10-min drive) and Casino Marina Colombo (10-min drive) are both nearby.
What is there to do at Palms, Mount Lavinia and nearby?
Palms, Mount Lavinia has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Palms, Mount Lavinia?
Yes, there's an on-site restaurant, All Day Dining.
Does Palms, Mount Lavinia have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Palms, Mount Lavinia like?
Palms, Mount Lavinia is located a short 5-minute walk from Mount Lavinia Beach.
Palms, Mount Lavinia Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.2/10
Staff & service
7.6/10
Amenities
6.2/10
Property conditions & facilities
Reviews
8/10 Very good
25 Sept 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
24 July 2019
Very friendly staff, very good hotel overall. Will repeat if I am in Colombo again
Verified traveller
3-night trip
Verified Expedia guest review
4/10 Fair
28 May 2019
Room wasn’t cleaned properly, could see small spider’s web everywhere in the room (wall lamps, bed headboard). Tea and coffee tray wasn’t cleaned and used ones had not been replaced with new bags. Wardrobe wasn’t cleaned. TV channels weren’t clear or cannot see at all.
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Apr 2019
Deepa
Deepa, 12-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
1 Apr 2019
Verified traveller
14-night trip
Verified Expedia guest review
10/10 Exceptional
30 Mar 2019
The rooms are very big and the hotel staff was very friendly. Only bad thing was the bathroom. It was kind of old and smelled a little.
Verified traveller
3-night family trip
Verified Expedia guest review
6/10 Good
17 Mar 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
28 Jan 2019
Pleasant Hotel
Visited for a family gathering. This was a nice hotel. The staff were helpful and friendly. It had a lovely pool and is a short walk from the beach. Overall a good stay.
Verified traveller
3-night family trip
Verified Hotels.com guest review
2/10 Poor
7 Jan 2019
The hotel staff were perfect. They were very helpful and great people when it came to needing help. The hotel staff cannot be faltered for anything. Amazing people. the hotel was just 2 to 3 mins walk away from the beach which was very good too.
The management that runs the hotel who are Chinese were not accommodating at all. We had booked this hotel because it had a swimming pool and my wife could use it whenever she wanted. That was not the case cos the chairman and the CEO of the hotel (who are the Chinese owners of the business) wanted to get married to each other and they used the swimming pool. We had booked the hotel in advance and we had received no email that this was going to happen. The hotel staff had said they decided just a week before our stay. We were told that they arrange for us to use the swimming pool in a different hotel.
Our hotel room did not have adequate wifi. The Management had limited the rooms so that only one device could join the wifi network. We complained a lot of times. Nothing changed until we had 2 days left of our holiday. Also, the electricity was very slow and didn't charge our electrical devices adequately. This didn't change no matter how we complained and the few times they sent over the maintenance guys. I tried to change rooms but it was the same problem with the electricity there as well.
Very bad customer service from the owners and the compensation was very bad.
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
20 Nov 2018
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
5 Nov 2018
Location good but not value for money
VERY BADLY KEP PROPERTY AND NO STAFF AT ANY TIME FOR ANY SERVICE
PHONE NOT WORKING
BATHROOMS NOT CLEAN
NO VARIETY OF FOOD
SHARMILA
SHARMILA, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
26 Oct 2018
Huge large rooms. Clean, friendly staff. Amazing pool. Quiet. Not noisy. Very happy!
Rebecca
Rebecca, 2-night trip
Verified Expedia guest review
8/10 Very good
16 Oct 2018
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
27 May 2018
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
7 Jan 2018
Went for a relaxed stay and this is what I got which was nice. For the price of the room it was very cheap and I couldn’t complain was really nice. Also The shower was lovely.
Chris
Chris, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2017
Very comfortable stay
It was amazingly good and the staff were very friendly and supportive tom our stay comfortable
Verified traveller
3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2017
Excellent hotel with friendly helpful staff.
Situated in a very convenient location. The price is excellent compared to other hotels. Excellent staff always with a smile. The pool is awesome always clean and well maintained so are the rooms. Overall a awesome place for a getaway.
chuck
chuck, 2-night trip
Verified Expedia guest review
8/10 Very good
26 Aug 2017
Nice, traditional style hotel
We were touring Sri Lanka and stayed twice, a couple of nights each time. The staff were very helpful, and the hotel was, on the whole, well run. It's a short walk to the beach, but there is a very nice pool and the gardens are beautiful.
Verified traveller
3-night trip
Verified Expedia guest review
4/10 Fair
28 July 2017
Extremely poor service quality
The service at this place was unbelievably not up to the standard. In terms of service standards, a lot more has to be improved. Explanations such as the poor standard is due students working, is not acceptable. I would not recommend this place to anyone unless the management is serious about the quality of service they offer. Some of experiences were:
Running water suddenly stopped without any warning. When inquired was told that there is no water and it will take one hour for their water supply to restore. Just keeping the customers informed would be a good practice to implement.
I had food poisoning from the food I ate at this place. Despite several notifications no staff from this place did contact me even to just discuss with me.
My Husband called me from Australia for an urgent family matter. He was told that the system is not working and the call cannot be transferred. The staff agreed to pass a message to me but no one ever passed that message to me until I left few days later.
I asked for a blanket and it took two days to deliver that was also after reminders.
For the trouble, I went through I was offered a complimentary breakfast on the day I left. I appreciate the gesture but that hardly make any rectifications to poor service.
You good a good asset in a fairly good location. Raise up your quality of service. At similar prices the other places I stayed in Sri Lanka offered a lot better service.
Sherryl
Sherryl, 6-night trip
Verified Wotif guest review
2/10 Poor
14 Feb 2017
they entered room without our permisson
Verified traveller
Verified Hotels.com guest review
8/10 Very good
11 Feb 2017
Average Hotel
Was great coukd be better if wifi was provided in the room as well.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
16 Jan 2017
Worth for money. Quiet relaxed place. Staff is friendly and helpful. Hotel is bit old colonial type.
Verified traveller
Verified Expedia guest review
4/10 Fair
19 Sept 2016
Rooms were clean.. Staffs were friendly but not good enough to keep room service on track... Don't ever think of getting a gud breakfast which comes with the package .. All I can say good is free wifi but that too is on lobby..
Verified traveller
Verified Expedia guest review
4/10 Fair
17 Aug 2016
I stayed for 3 nights in this property. It was a complete disappointment. I choose this hotel because i enjoyed staying at this place 6 years before.
All together it is a mess in this hotel. No proper housekeeping staffs. No one acts on the requests made. Can you believe, we had to wait for a full day to get Towel in the bathroom. All the fittings are outdated.
I would surely thing twice to book this hotel again, if it is not maintained properly.
RajeshKumar
Verified Hotels.com guest review
6/10 Good
5 Aug 2016
Nice hotel close to the beach, but very unhelpful
The title is self explanatory, very unhelpful staff