6/10 Good
2 Feb 2024
Crown Pattaya Beach Hotel
We stayed in this hotel which is located in the quieter part of Pattaya.
We found it an average hotel until it came to checkout where a miscommunication between the staff led to us being accused of towel theft.
When we arrived to our room there were NO towels so we had to request them. They brought us two towels instead of four.
When they realised their error they proceeded to apologise profusely but by this time which was half an hour later the damage was done as we felt so offended, humiliated and embarrassed in front of our party.
Cristian
Cristian, 1-night trip