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Grand Hotel Excelsior Port Royal

3.5 star property
Waterfront hotel with outdoor pool, near Fort Charles

Photo gallery for Grand Hotel Excelsior Port Royal

Relax on the patio overlooking the water with a round table and six chairs.
Relax by the serene pool surrounded by lush greenery and a thatched-roof structure.
Relax by the pool at this outdoor bar, featuring a unique boat-shaped counter and TV.
Enjoy waterfront views and a tranquil atmosphere at this property, featuring a docked boat and modern architecture.
Guests can enjoy access to the marina from the Grand Hotel Excelsior Port Royal.
Located near Fort Charles, Grand Hotel Excelsior Port Royal offers a warm welcome with a free breakfast buffet and daily manager's reception. Enjoy beachfront dining at Red Jack, unwind by the outdoor pool, or take part in onsite activities like fishing and boat tours.

Reviews

6.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Pool
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Laundry service

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Pillow-top bed
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillow-top bed
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Beach View

Grand Room, 1 King Bed, Beach View

Grand Room, 1 King Bed, Beach View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillow-top bed
Down duvet
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Partial Sea View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillow-top bed
Down duvet
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Pillow-top bed
Down duvet
  • Park view
  • Sleeps 1
  • 1 Double Bed

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About the area

Map
1 Port Royal Street, Kingston, Saint Andrew

What's nearby

  • National Stadium - 27 min drive - 27.4 km
  • Jamaica Conference Center - 27 min drive - 27.5 km
  • National Gallery of Jamaica - 28 min drive - 27.8 km
  • Bob Marley Museum - 30 min drive - 29.8 km
  • Devon House - 31 min drive - 30.0 km

Getting around

  • Kingston (KIN-Norman Manley Intl.) - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Di Dragon - ‬38 min drive
  • ‪Tastee - ‬37 min drive
  • ‪Mr. Woody's - ‬41 min drive
  • ‪Gloria's Restaurant - ‬5 min walk
  • ‪KFC - ‬37 min drive

About this property

Grand Hotel Excelsior Port Royal

Situated by the ocean, Grand Hotel Excelsior Port Royal is a great choice for a stay in Kingston. Guests can take a dip in the outdoor pool or grab a bite to eat at Red Jack, which serves breakfast, lunch and dinner. A bar/lounge, a terrace and a garden are other highlights. The helpful staff and airport get good marks from fellow travellers.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 60 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM
    • Contactless check-out

Special check-in instructions

    • The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle (available 24 hours)*

Off-site

    • Area shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Boat tours
  • Fishing
  • Beach nearby

Working away

  • Meeting rooms

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • 4 buildings/towers
  • Built in 1950
  • Garden
  • Terrace
  • An outdoor pool
  • 24-hour pool access
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Lever door handles
ROOM

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
STAR_OUTLINE

Special features

Dining

Red Jack – This beachfront fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open 24 hours.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per person (return)
  • Local area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool open 24 hours

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, JCB International
Cashless transactions are available.

Also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston
HELP_OUTLINE

Frequently asked questions

Does Grand Hotel Excelsior Port Royal offer free cancellation for a full refund?

Yes, Grand Hotel Excelsior Port Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel Excelsior Port Royal?

Yes, there's an outdoor pool. Guests have 24-hour pool access.

Are pets allowed at Grand Hotel Excelsior Port Royal?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by Grand Hotel Excelsior Port Royal?

Yes, an airport shuttle is available. The charge is USD 20 per person return.

What are the check-in and check-out times at Grand Hotel Excelsior Port Royal?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:30 AM. Express check-out and contactless social distancing and check-out are available.

What is there to do at Grand Hotel Excelsior Port Royal and nearby?

Have fun with on-site activities such as fishing and boat tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Grand Hotel Excelsior Port Royal?

Yes, Red Jack offers al fresco dining and garden views.

What's the area around Grand Hotel Excelsior Port Royal like?

Grand Hotel Excelsior Port Royal is in Port Royal, a short 10-minute drive from Kingston (KIN-Norman Manley Intl.) and 4 minutes' walk from Old Gaol House.

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Grand Hotel Excelsior Port Royal Reviews

Reviews

6.4

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Food
Airport
Bar
View
Air conditioning
Location
Shower

Reviews

6/10

It was closest to airport for 1 night. Good price, fun restaurant. Hotel is showing its age. Would stay again .
1-night trip

8/10

Our stay was nice.
9-night trip

10/10

Everyone was super nice and very relaxing there. Would stay again!
2-night trip

10/10

Great location and great staff
2-night trip

4/10

Pretty basic, for the price was expecting a bit nicer. Staff a super unfriendly as well. Also youre not allowed to bring your own food and beverages onto the property.
1-night trip

10/10

It was amazing and i most definitely will be back soon
4-night trip

10/10

Definitely worth staying a couple of nights and super close to the Kingston airport. A great hub to walk to all the sights in Port Royal and to catch a boat to the cays.
2-night trip

10/10

The food,the view, the staff… everything was perfect
1-night trip

10/10

It went well. Breakfast was a little sparse but ok! There is no airport transfer service other than calling a taxi
1-night trip

6/10

The hotel view was amazing I loved that. But the tv didn’t work in the room and I wasn’t informed that they all were down until check out. Also no housekeeping came to change sheets or give extra towels. Hotel staff said it was only 1 key to that particular room.
2-night trip

4/10

Hotel was ok, internet terrible, service ok, view and property nice, I was charged without showing me the receipts days after checkout without my consent. Still waiting for the hotel to send me copies of receipts.
4-night trip

2/10

The bathroom was filthy. The toilet needed cleaning
3-night trip

10/10

Continues to improve
1-night trip

4/10

Tv didn’t work bathroom broken staff morale was low
1-night trip

2/10

It’s a dirty motel charging hotel prices. It was filthy. No towels, no soap. We had to wait for them to clean towels. The knob on the rust and hole filled shower came right off, the toilet was plugged, there’s bugs all over and overall it’s like a hostel
3-night trip

8/10

This is a lovely property.
1-night trip

6/10

This hotel is located in a beautiful location by the sea. Loved the views of Kingston & Portmore. Service at the restaurant was extremely slow due to lack of staff I think. The food was not good, we went over to Gloria’s fish restaurant a 5 minute walk (it was good & great value for money). There were no chairs on the patios outside the room which was disappointing. I did ask about this & they were in the process of providing new furniture, which is great. Overall dispute this, I would recommend for a great stopover from/to the airport & for the nearby party cruise mooring.
1-night trip

10/10

Staff was pleasant n helpful, great place to stay looking forward to next visit
5-night trip

2/10

Overpriced for what it is. Would not stay again.
1-night trip

10/10

Good location, attentive staff.
1-night trip

10/10

I love it here. Service is excellent and staff are very nice
2-night trip

6/10

Three star hotel with three star staff and 3 star facilities. I went down for breakfast. Beautiful setting over-looking the Kingston Harbour. No staff in sight - likely in the back. No hot water, tea bags at the drink station, only coffee. No water or juice put out. Not appealing. I left without having anything.
1-night trip

10/10

Love the bar area and the verandas!
1-night trip

8/10

Nice environment, budget friendly, moneys worth nice breakfast, great staff .. would recommend to anyone, definitely going back
1-night trip

10/10

Perfect room good staff good service I love it for my next trip
1-night trip