4/10 Fair
19 Sept 2022
The property has a great layout and was in a fantastic location for us. Was really pleased to see it had an ensuite and a bathroom, when we only expected 1 bathroom!
However it was not clean, blankets had been shoved into cupboards, floors had dirty crumbs floating around, the courtyard was unkept, the bathrooms had not had the vanity wiped prior to our stay.
The people running the apartments were rude. We got charged an additional $9 for a meaningless admin fee which we had not expected. We have stayed a few times in properties run by Newcastle executive apartments and found the customer service to be very below parr each time.
Jennifer
Jennifer, 2-night family trip
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