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Mandarin Oriental Pudong Shanghai

Photo gallery for Mandarin Oriental Pudong Shanghai

Exterior
Indoor spa tub
Meeting facility
In-room safe, desk, soundproofing, free cots/infant beds
In-room safe, desk, soundproofing, free cots/infant beds

Overview of Mandarin Oriental Pudong Shanghai

Mandarin Oriental Pudong Shanghai

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near The Bund
9.4 out of 10 Exceptional
9.4/10 Exceptional

288 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Internet access
  • Restaurant
Map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business centre
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Pudong
  • The Bund - 18 min walk
  • Yu Garden - 6 min drive
  • Nanjing Road Shopping District - 6 min drive
  • Oriental Pearl Tower - 6 min drive
  • People's Square - 5 min drive
  • Xintiandi Style Shoppping Centre - 7 min drive
  • Jing'an Temple - 8 min drive
  • Shanghai New International Expo Centre - 10 min drive
  • Former Site of the International Mixed Court for the French Concession - 8 min drive
  • Shanghai Disneyland© - 22 min drive

Getting around

  • Hongqiao International Airport (SHA) - 42 min drive
  • Pudong International Airport (PVG) - 49 min drive
  • Shanghai South Railway Station - 15 min drive
  • Nanxiang North Railway Station - 23 min drive
  • Shanghai Railway Station - 28 min drive
  • South Pudong Road Station - 8 min walk
  • Dongchang Road Station - 15 min walk
  • Lujiazui Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Tavola - 4 min walk
  • 孔乙己尚宴 - 2 min walk
  • Fifty 8° Grill - 4 min walk
  • 39 Plateau - 5 min walk
  • Southern Barbarian - 5 min walk

About this property

Mandarin Oriental Pudong Shanghai

Mandarin Oriental Pudong Shanghai offers an airport shuttle (available 24 hours) for CNY 950 per vehicle one-way. You can visit the spa to be pampered with massages, facials or aromatherapy, and Fifty 8 Grill, one of 4 restaurants, serves French cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say good things about the pool and helpful staff. The property is only a short walk to public transportation: South Pudong Road Station is 8 minutes and Dongchang Road Station is 15 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 362 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • WiFi and wired Internet access in rooms*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer

Stay connected

  • Desk
  • WiFi and wired Internet for a surcharge
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Composting
  • Recycling

Special features

Spa

The Spa has 13 treatment rooms, including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Fifty 8 Grill – This restaurant specialises in French cuisine and serves lunch and dinner.
Yong Yi Ting – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Zest – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
Riviera Lounge – On-site restaurant.
Qi Bar – This cocktail bar only serves light fare.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for CNY 120 per 24-hour period (rates may vary)
  • Wired Internet access is available in guest rooms for CNY 120 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CNY 274 for adults and CNY 137 for children
  • Airport shuttle service is offered for an extra charge of CNY 950 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CNY 437.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Mandarin Oriental Pudong
Mandarin Oriental Pudong Hotel
Mandarin Oriental Pudong Hotel Shanghai
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Shanghai Pudong
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shan
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shanghai Shanghai
Mandarin Oriental Pudong Shanghai Hotel Shanghai

Frequently asked questions

Does Mandarin Oriental Pudong Shanghai offer free cancellation for a full refund?
Yes, Mandarin Oriental Pudong Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mandarin Oriental Pudong Shanghai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mandarin Oriental Pudong Shanghai?
Yes, there's an indoor pool.
Are pets allowed at Mandarin Oriental Pudong Shanghai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mandarin Oriental Pudong Shanghai?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Mandarin Oriental Pudong Shanghai?
Yes, an airport shuttle is available. The charge is CNY 950 per vehicle one-way.
What are the check-in and check-out times at Mandarin Oriental Pudong Shanghai?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out is available.
What is there to do at Mandarin Oriental Pudong Shanghai and nearby?
Mandarin Oriental Pudong Shanghai has a spa and an indoor pool, as well as a fitness centre.
Are there restaurants at or near Mandarin Oriental Pudong Shanghai?
Yes, there are 4 on-site restaurants, featuring French cuisine.
What's the area around Mandarin Oriental Pudong Shanghai like?
Mandarin Oriental Pudong Shanghai is in Pudong, a short 8-minute walk from South Pudong Road Station and 10 minutes' walk from Oriental Pearl Tower. Travellers say that this hotel is in a good location.

Reviews

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

9.5/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Yi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

MIAO, 3-night trip
Verified Hotels.com guest review

6/10 Good

XUDONG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Service At Always especially dining housekeeping and Fruit Desk Keep up the great service under the special leadership of Mr Clemens Heroth & Mr NewBigging at the Fine Dinning Will definitely Be Back Again
Weng Lok, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Not in a good location for tourism. Staying on the bund side of the river would be much better. A bell boy named Tim was excellent, friendly and so helpful. His English was excellent and he would make a great addition to the executive lounge. Lynn in the lounge is also extremely pleasant and friendly. Overall though the lounge food bordered on bland with unhappy staff. The room itself was perfect in every regard as was the spa and pool facilities. There are plenty of excellent hotels in Shanghai. For business on this side of the river I much prefer the grand Hyatt.
3-night family trip
Verified Expedia guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Only downside is remote location on Pudong Road. Property is impeccable with beautiful pool and spa and nicely appointed rooms. Service is exceptional.
Maria, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Almost perfect hotel
Almost a perfect hotel. My only wish is that they put the Club Lounge on the 25th floor instead of the 2nd floor.
Wan Othman, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Robert, 2-night business trip
Verified Hotels.com guest review