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Hotel Alex

4.0 star property
Family-friendly hotel in Caracas with spa and outdoor pool

Photo gallery for Hotel Alex

Bar (on property)
Property grounds
Outdoor spa tub
Lobby
Exterior

Reviews

7.6 out of 10
Good
In the heart of Centro Sur, Hotel Alex offers a warm welcome with its barbecue restaurant, Capoeira Grill. Unwind at the spa or explore nearby attractions after a refreshing swim in either pool. Guests praise the hotel's helpful staff and convenient amenities like free in-room WiFi and babysitting services.

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Spa
  • Pool
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Hot tub
  • Room service
  • Babysitting

For families (6)

  • Children stay free
  • Cots/infant beds available
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Cots/infant beds
Hairdryer
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby

JW Marriott Hotel Caracas

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
8.6 out of 10, Excellent, 44 reviews
The price is AU$280
includes taxes & fees
16 May - 17 May
JW Marriott Hotel Caracas
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About the area

Map
Esquina Ferrenquin a La Cruz, Caracas, Capital District, 1080

What's nearby

  • Libertador Simon Bolivar House - 13 min walk - 1.1 km
  • Caracas Cathedral - 13 min walk - 1.2 km
  • Caracas Square - 19 min walk - 1.6 km
  • Centro Comercial Ciudad Tamanaco - 7 min drive - 8.6 km
  • Sambil Caracas Commercial Center - 8 min drive - 6.7 km

Getting around

  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 37 min drive
  • Caracas Station - 14 min drive
  • Charallave Norte Station - 45 min drive
  • Parque Carabobo Station - 4 min walk
  • La Hoyada Station - 8 min walk
  • Nuevo Circo Station - 10 min walk
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪La Cita - ‬3 min walk
  • ‪Kfc - ‬1 min walk
  • ‪El Coyuco - ‬3 min walk
  • ‪El Quijote de La Candelaria - ‬4 min walk
  • ‪Cachapas Doña Agapita - ‬1 min walk

About this property

Hotel Alex

When visiting Caracas, Hotel Alex is a great choice to consider. Guests can visit the spa to indulge in massages, facials or body scrubs, and barbecue is served at Capoeira Grill, which is open for breakfast, lunch and dinner. Other highlights include an indoor pool, an outdoor pool and a bar/lounge. The property is only a short walk to public transportation: Parque Carabobo Station is 4 minutes and La Hoyada Station is 8 minutes.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: noon
    • Minimum check-in age – 18
    • Check-out time is 2:30 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (VES 56 per day)
DONE

Transfers

    • Airport shuttle (available on request)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre (291 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Room amenities

Be entertained

  • 25-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Cot/infant bed available

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bath only
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs.

Dining

Capoeira Grill – This restaurant specialises in barbecue and serves breakfast, lunch, dinner and light fare.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately VES 135 per person
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Valet parking costs VES 56 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Alex Caracas
Hotel Alex Caracas
Alex
Hotel Alex Hotel
Hotel Alex Caracas
Hotel Alex Hotel Caracas

Frequently asked questions

Does Hotel Alex offer free cancellation for a full refund?

Yes, Hotel Alex does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Alex?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Hotel Alex?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Alex?

Yes. Valet parking costs VES 56 per day.

Is an airport shuttle service offered by Hotel Alex?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Alex?

Check-in start time: 3 PM; check-in end time: noon. Check-out time is 2:30 PM.

What is there to do at Hotel Alex and nearby?

Hotel Alex has a spa and an outdoor pool, as well as a steam room.

Are there restaurants at or near Hotel Alex?

Yes, Capoeira Grill offers barbecue.

What's the area around Hotel Alex like?

Hotel Alex is in Centro Sur, a short 4-minute walk from Parque Carabobo Station and 11 minutes' walk from Caracas Cathedral.

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Hotel Alex Reviews

Reviews

7.6

Good

8.6/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Poor

2-night trip

2/10 Poor

Que no cuentan con agua ni para usar el baño y si lo usas es un solo apeste
3-night trip

2/10 Poor

First of all, the water was ration, meaning you get water only twice a day early in the morning 7 -730 am and 4-4-30 pm. After 4-5 days staying at that hotel, i find out that that situation being going on for a long time so i decided to move to another hotel which later i will have to call Expedia about a refund for the hotel charged and other inconvenience i have staying at that hotel.
14-night trip

4/10 Fair

The hotel was nice but water restrictions. There was water only from 19:00 to 20:00 and 6:00 to 7:00AM. That was big problem for the stay, other than that was ok.
4-night trip

2/10 Poor

2-night trip

8/10 Very good

2-night trip

8/10 Very good

Nice hotel, a great price, in the city downtown. I would go again.
Pablo, 4-night trip

10/10 Exceptional

suni, 3-night trip

6/10 Good

La habitacion estaba en tinieblas solo funcionaba una bombilla no tenian agua y la atencion bastante distante.
Ivis, 1-night trip

6/10 Good

1-night trip

8/10 Very good

Agradable para estadías cortas

Buenas instalaciones. Atención del personal excelente.
5-night trip

8/10 Very good

Ofrecieron solo un desayuno y no dos Deberían tener tanques de reserva de agua, para no quedar sin este servicio

8/10 Very good

2/10 Poor

Terrible

Checking in was good. Dinner was good. Someone was in our room, stole my iphone charger from my suitcase. There was no water to bathe, brush teeth or use toilet. Staff couldnt care less
1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

No muy bueno

El servicio de la internet malisimo como las habitaciones limpias pero el baño poco practico no hay toallas el personal si muy atento y servicial
victor, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Arja, 2-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

宿泊だけならオススメ出来ます。

空港からはタクシーで20分ほど。立地は決して安全なエリアではないので一歩外に出れば危険と隣り合わせですが、夜に近所で買い出ししたいと申し出ればガードマンを付けてくれるなど、この国の最低限のサービスはきちんとやってくれます。
This review was submitted before 2018 and has not been verified.

6/10 Good

Bon hôtel rapport qualité prix

Séjour positif
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Excelente estadía. Nuestro segundo hogar en Caracas.

Personal muy simpático y atento. Un check-in veloz, habitaciones insonorizadas y cómodas. Un restaurante en planta baja, otro en el último piso con vista panorámica y posibilidad de pedir que le traigan comida a la habitación. La piscina y el bar son un éxito, así como la sala de fitness y el spa, (que no hemos usado). A nivel personal pasamos un muy buen rato en el hotel Alex con mi esposa y mi hija de 3 meses. Perfecto para hacer diligencias en la capital sin necesidad de gastar dinero en transporte.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Hotel agradable cerca de oficinas

Hotel ubicado estrategico para realizar diligencias en entidades gubernamentales, como el SAIME Central que queda a minutos de la zona, o a 20'30 minutos caminando.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Geschäftsreise

War wegen einer Geschäftsreise dort, als Urlauber ist die Gegend nicht zu empfehlen.
This review was submitted before 2018 and has not been verified.

4/10 Fair

RESISTIENDO EN EL ALEX

En general decepciona,como se negaban a darnos la habitación reservada, tratando de asignarnos una inferior, nos cambiaron tres veces, las dos primeras noches no tuvimos agua caliente, el personal de recepción demuestra ineficiencia y desidia. En las últimas dos noches nos asignaron una habitación en el tercer piso en la que escuchábamos el ruido de las cañerías de los baños de otras habitaciones.
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

8/10 Very good

The guys in the breakfirst room do nothing, the Womans have to so everything. At the Lobby was at evening one very friendly guy, he told me it was his 3 week. He did a Perfect Job,was very friendly and Give ne a feeling of welcome. The other Guy was Not friendly. At next Morning there was a friendly girl, who do a good Job and was very friendly
This review was submitted before 2018 and has not been verified.

4/10 Fair

No funcionaba casi nada.

No había toallas cuando entramos a la habitación. El agua caliente tarda 10 minutos por reloj en llegar desde que abres una canilla, grifo Se escucha todo de habitaciones vecinas Muy ruidoso Zona urbana no muy buena mi tranquila Etc etc